전국 × 고객 서비스 평가가 높은 호텔·료칸 - 54페이지

I wanted to support a locally run, family-owned Accommodation, so I chose Irifune this time. The moment I stepped inside from the entrance, I was thrilled! After leaving the large public bath in the morning, I relaxed in the lobby with a cup of coffee. Spending unhurried time in the lobby while enjoying the traditional old house atmosphere was wonderful. The Room, the private bath in the Room, and the meals—everything was outstanding! I also purchased a pair of geta sandals. From now on, every time I wear them, I’ll remember Irifune and enjoy that lingering feeling in my everyday life. If I use them as indoor slippers, I’ll have more chances to wear them, so I plan to use them indoors. To all the staff: when I come back to Kumamoto, Irifune will be my only choice for a Reservation! Thank you for taking such great care of me! Thank you very much!

The staff were very attentive, the food was delicious, and it was a memorable Accommodation. The Onsen was excellent and very relaxing. I would definitely like to stay here again when I visit Tokachigawa Onsen.

Excellent value for money! Close to the station, and far cleaner than you’d ever expect from the exterior. Maybe it’s been renovated? Everything is well maintained, and above all, the front desk staff are truly pleasant and welcoming. It’s also convenient for getting to both Himi and Toyama, and there aren’t many people around (which is also great!). I’d definitely like to stay here again on my next trip to Toyama. Highly recommended!

My wife and I stayed for one night shortly before Tanabata. We visited after seeing it featured on NHK’s “Bi no Tsubo,” because we wanted to try the irori hearth cuisine. The entrance is located within the large parking area of Shirayama Hime Shrine, and the Accommodation sits in a quiet setting between the shrine’s approach paths. Our Room was a Japanese-style tatami room, and the garden view from the engawa veranda—looking past the irori—was full of charm and very relaxing. There is no toilet in the Room, but one is very close by, so it wasn’t an issue. It felt like staying in a spacious traditional home. Also, in a reading room near the bath called Waraku-an, we could sit on chairs on the veranda and gaze at the greenery along the shrine approach, losing track of time. Dinner was served in another Japanese-style room with an irori. The appetizers presented in a bamboo basket were decorated with bamboo leaves and hydrangeas, giving a cool summer feel. After that, we enjoyed delicious dishes centered around ayu (sweetfish) grilled by the young proprietor over the irori in our room. The ayu rice was excellent as well. Including breakfast, everything was truly delicious, and the portions were just right—we were very satisfied. Before long we noticed handwritten messages from the proprietress throughout our Room and around the Accommodation. They are humorous and warm, and when you speak with her you can really feel her heartfelt hospitality and unhurried sense of time. She even said that when bears once appeared at the shrine, they had simply come to pay their respects—bravo. All in all, Wadayasan at Mt. Hakusan was an outstanding Accommodation for its setting, food, and wonderful proprietress—and it’s an Accommodation we would love to stay at again.

A delicious seasonal full-course meal, even for solo travelers. A luxurious stay with only one group per day. And it’s reasonably priced. The Onsen was free-flowing and felt wonderful. An 11:00 AM checkout was also a welcome bonus. I regretted not booking a Multiple Night Stay. Thank you very much.

It was a wonderful Accommodation where we could relax in peace, like staying at a private villa with only two Rooms. The chef’s cuisine was truly delicious—everything handmade with creative touches using local ingredients, beautifully presented and easy to enjoy. We were completely satisfied and enjoyed every dish. The staff also shared lots of great recommendations in Nasu, including tasty bakeries, drinks, and sightseeing spots, which made our stay even more enjoyable. Thank you very much for taking such good care of us. There was an alcoholic drink made with Tochiotome strawberries—I've forgotten the name, but I’d like to look for it next time I visit Nasu.

Following last year’s lunch visit, we stayed overnight this time. We chose the Plan that includes the Moss Forest guided tour. The moss observation tour offered not only explanations about moss, but also insights into the history of Shirakoma Pond and environmental conservation, which was very informative. The cape gooseberry cheesecake served at tea time after the tour was also delicious. It’s a great-value, enjoyable tour that I highly recommend. Of course, breakfast and dinner during our stay were plentiful as well. Everything was truly delicious. The new building was nothing like the image of an old mountain lodge—it was very comfortable. The bath in particular soothed our hiking fatigue, and we really appreciated it. Next time, we’d like to visit in a different season.

Thank you very much for taking such great care of us. Our once-a-year event was incredibly satisfying. From the complimentary early check-in due to our own circumstances and the welcome drink, to your polite, friendly explanations and the commemorative photo at check-out, and above all, the exceptionally clean room, Facilities, and abundant amenities— it was truly a reasonable-priced and outstanding Accommodation. It may have been the best we’ve ever stayed at. If you could consider installing a washlet toilet seat in the future, it would make this Accommodation even more amazing. Even without that, it was a perfect 5-star Review. It became a wonderful memory—we fully enjoyed our night in Fujisawa. We’d love to stay again in a year.

Everything was very clean, and we had a comfortable stay. They provided drinks and sweets, and we really felt their hospitality. The Room and bath were stylish, and I think they would be popular with younger guests as well. There were also plenty of amenities provided. I was surprised to find the same shampoo and conditioner my daughter uses. The private dog run was spacious, and our dog was happy running around. It’s within walking distance of the station, and there’s a convenience store nearby. It was a wonderful Accommodation—thank you very much. Thank you for arranging the beds for three guests.

We visited as a couple with our preschool-aged child and small dog. We’ve stayed at about ten dog-friendly Accommodations so far, but this was the most satisfying trip we’ve ever had! You were kind to both our child and our dog, and it became more than just a place to stay—it became part of our wonderful travel memories. Our child is a very picky eater, and we always struggle with meals while traveling, but you listened to our requests and specially prepared a menu for us. We were truly touched—both sorry for the trouble and deeply grateful. It helped us so much. The dog run also had soft, fluffy grass, and our dog happily ran around every day. It made us want to live in Nasu. Highly recommended Accommodation! Thank you very much!!

It was simply amazing!! I’ve stayed at many large Ryokan, and I was delighted to enjoy both the scenic-view baths and a variety of hot springs. Both dinner and breakfast were excellent, with more food than we could finish. Everything was truly delicious—thank you very much. The building had a classic, long-established feel, but the staff’s hospitality was outstanding. We stayed with our child and had a great time without ever getting bored, thanks to the pool, fishing, arcade, and play area. It made us want to come back again if we get the chance. We debated among several Accommodations on Awaji Island (including sister properties), but we’re congratulating ourselves for making a great choice with Hotel New Awaji.

We stayed mainly for the food, and it exceeded our expectations! Everything was delicious, especially the fish. The staff’s service was attentive, and the wine they recommended suited our taste—overall a wonderful experience. The Room was clean, and the Onsen was at a comfortable temperature. This is an Accommodation we’d definitely love to stay at again!

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

I stayed at the Hotel for the first time in over 30 years—a place my family visited almost every year from my teens through my thirties. While it has retained its classic charm, I could also feel how it has evolved with the times, making for a wonderful experience. As I headed home, I found myself reminiscing about old memories and hoping to create new ones from this year onward. Thank you very much.

A welcome beer right after arrival, and the breakfast and dinner buffets were excellent. The Sora Room we stayed in also had a very pleasant indoor bath, and I couldn’t decide between that and the Onsen, so in the end I took four baths. It’s a wonderful Accommodation that I’d love to visit again soon.

At this Hotel with wonderful interiors, I was able to relax in the Onsen, enjoy truly delicious vegan cuisine, and spend a very happy time. All of the staff were kind, helpful, and courteous—I was truly impressed. Next year, I’d love to stay for about a week and enjoy a slow summer vacation. It was such a lovely summer that it made me hope I could spend my retirement at a Hotel like this.

From the welcome on arrival to checkout, the staff are consistently pleasant, and the proprietress’s attentive hospitality is impressive every time. The Ryokan is impeccably clean, and everything is well cared for throughout. The cuisine shows a clear commitment to quality ingredients—beautifully presented and delicious. It’s not just a place that serves many dishes; it delivers the satisfaction of dining at a proper kappo restaurant. After staying at other Accommodations in the same price range, you truly realize how outstanding this Ryokan is. Once you stay here, you’ll want to come back. It’s a bit far, but more than worth it—an exceptional Ryokan.

I have stayed here several times, and everything was wonderful again this time. I accidentally left something behind when checking out, but the staff noticed it and it was a great help. Thank you for everything. This is the Accommodation I always recommend whenever friends ask for a place to stay. I will be back again.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

Although this is a historic Onsen Ryokan, the property is impeccably maintained throughout, and we felt thoughtful attention to detail and quality in every corner. Our family of four enjoyed a truly wonderful stay with dinner and breakfast included. Above all, the Room was fantastic! It was very spacious, with plenty of room for each of us to relax comfortably, while also being perfect for gathering together as a family to chat and enjoy tea and sweets. The in-room beverages were also well stocked—the coffee and tea were excellent—and of course the private open-air bath in the guest room was amazing. We had both dinner and breakfast in a private dining room. The staff member who took care of us was highly professional and kind; everything from the timing of each course to the explanations of every dish and overall service was flawless, allowing us to enjoy our meals comfortably from start to finish. And finally, the greatest highlight here is definitely the Onsen! There are many different types of baths on site—so many that we seriously discussed “the best order” to try them all (laughs)! We were so busy enjoying the Onsen that we didn’t have time to relax with drinks in the lounge. That just gives us an excuse to come back. In short, our family of four thoroughly enjoyed this stay with dinner and breakfast included. The Room, cuisine, service, and Onsen—all exceeded our expectations. This Accommodation comes highly recommended for anyone who loves hot springs or wants a relaxing time at an Onsen Ryokan. We would love to stay again!