ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 45หน้า

This was our second stay. We came back because the food last time was so delicious, and once again every dish was truly wonderful. My daughter has many allergies, but the staff carefully confirmed everything with us, so she could enjoy the meal safely and deliciously. Thank you very much. We also enjoyed the open-air bath in our Room, as well as the open-air bath and lying-down bath in the large public bath area. This time we also used the hot stone spa and bedrock sauna, and we had such a lovely time that it felt like there wasn’t enough time. We were sad to leave. We will definitely come back again.

Although I live in the prefecture, I had wanted to stay here for a long time, and I was finally able to do so this time. It’s a dog-focused Hotel in every way, and all the staff were very friendly, so we had a truly enjoyable time. Because it was extremely hot for the season, we couldn’t use the outdoor dog run, but we still had fun using the indoor dog run and taking walks around the property. The meals were stylish and delicious, and the large public bath was not crowded, so I could relax—overall I was satisfied with everything. I can’t stay often, but it’s a Hotel I’d like to visit again if I have the chance.

I had a very comfortable stay. It was close to the station and very convenient. I was impressed that the skincare products at the amenities bar were Sekkisei. This time I booked No Meals Included, but I would have liked to try the breakfast if I had the chance.

The Room was compact, but very functional. Even though it was on the second floor, there was a small garden outside the window, which felt soothing. It was disappointing that the meal time couldn’t be arranged as we hoped, but the sashimi at dinner was carefully prepared, and we were able to enjoy dishes like conger eel shabu-shabu and sea bream rice at a relaxed pace. The sea bream chazuke set for breakfast was unusual and delicious. There was only an indoor bath, but it was a relaxing bath with warm water flowing over the shoulders, which we really enjoyed. Next time, we’d like to book a Multiple Night Stay and fully enjoy exploring Onomichi.

I stayed here with my parents and my younger sister’s family. After we arrived, we were kindly guided to our Room. It was very clean, and the children were thrilled. When we asked to use the private family bath, they were able to make a Reservation at a perfect time around dinner, so we could relax and enjoy it. The meals were also delicious, and we were very satisfied. I wanted to try the sake and vinegar prepared by the proprietress as well, but things were hectic and I couldn’t—next time I definitely will. Vinegar was served during the meal too, and it was excellent. We also enjoyed the dessert. My child loves origami, and they had origami paper available in the lobby, which made them very happy as they folded it. Our whole family was very satisfied with Shikanoyu Hotel. Thank you very much.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

Everyone at the Ryokan was very friendly, and we had a very pleasant stay. The Onsen was also excellent. My skin felt amazingly smooth—I was surprised. It would be helpful if drinking water were always provided in the Room.

I always stay at Naganohaku. The breakfast was as good as ever. The sake tasting in front of the front desk was nice with snacks, but it would have been better if I could have tried four varieties. I will stay again.

The location and facilities were excellent, and the large public bath was especially great. If I have the chance to stay somewhere else, I’ll look for Dormy Inn again.

I first learned about this Accommodation a few years ago, and finally had the chance to stay this time. It blends seamlessly into the Narai streetscape, with a presence that lets you feel its history. When you step inside, the garden’s plants welcome you, allowing you to fully sense the season. The Room offers modern comfort while preserving traces of the past, making it an easy and relaxing space to spend time in. My father, an architect, also praised it highly—saying that renovating a building of this caliber while intentionally leaving parts as they were is an incredible concept. Perhaps thanks to the spring water used for the bath, my skin felt smoother and seemed to pair perfectly with skincare; my skin looked great the next morning. The meals were also outstanding for their generous use of ingredients from Shinshu. The menu was abstract in a way that sparked imagination, and even wondering what would come next was part of the fun. I ordered the non-alcohol pairing, and the creator’s skill was remarkable—I would recommend it even to those who mainly drink alcohol. There was plenty of food, but because everything was fresh and high quality, it didn’t feel heavy at all. Breakfast too was seasoned so that the umami of dashi and ingredients soaked right in—I ended up eating a lot. Every dish was deeply nourishing and brought out each ingredient’s appeal to its fullest. Also, all staff members were wonderful—always smiling and fluent in English. Even understatedly put: 100 out of 100. It became a wonderful trip where I could fully feel history, value, and human warmth. Thank you very much.

I gave my daughter and her husband, both in their 20s, an Accommodation stay with the Club Lounge Plan as a gift to celebrate the birth of their baby. We, the grandparents, looked after the baby so the couple could relax and enjoy some time together. From check-in, they received a complimentary bottle of sparkling wine from the Hotel to celebrate the birth, and they were truly touched by the warm hospitality. They said it was great fun to stroll through the gardens while visiting the Club Lounge. I’m glad they enjoyed it even more than I expected. I’m posting this in hopes that many others will have a wonderful stay at this Hotel. Thank you very much.

I chose this Hotel because I wanted to see Head Chef Takabayashi of Kureto in person. The Room was spacious, with the bath and toilet separated, and both the bathtub and washing area were large, making it very comfortable. For dinner, I dined at Kureto hoping to meet the chef. Every dish was delicious, and the chef came to our table to greet us; we had a wonderful conversation and spent a truly meaningful time. If I come to Kure again, I would love to stay here again.

For dinner, we chose the luxurious full-course Maezawa beef option. Every dish was absolutely delicious, but the portions were honestly too large for us (next time, the standard Plan will be more than enough). The open-air bath in our Room and the open-air bath at the large public bath were both excellent. From check-in to departure, the staff were friendly and welcoming throughout—this is a wonderful Onsen Ryokan that makes you want to come back.

I stayed at Mimatsukan as part of a memorable milestone birthday trip to Ikaho Onsen—my first time visiting! While researching online, I found out there was an open-air bath and that it could be reserved for private use, so I made a Reservation on instinct. After checking in the day before my birthday, I immediately detoxed in the private open-air bath. Then, by chance, I was able to enjoy it privately again first thing on my birthday morning. It was deeply relaxing, and the view—taking in the morning sun while looking out over the mountains—was simply blissful. It was the best possible start, and I was able to spend a truly unforgettable day. Everyone at the front desk was very polite and kind, and both the person who brought our meals and the person who prepared the futon were efficient and wonderful to deal with. Thank you for your warm hospitality. The mochi pork shabu-shabu was unbelievably delicious! Since I also work in customer service, this stay reminded me how important a genuine smile, thoughtful attention to detail, and pleasant service really are. If any of my friends visit Ikaho Onsen, I will definitely recommend your Accommodation. Thank you very much.

This was my long-admired Accommodation, and my first visit. I was truly able to relax in a space where all I could see from the Room was greenery, and all I could hear were the calls of cicadas. The two large public baths had slightly different temperatures between the indoor bath and the open-air bath, so even I, who am not fond of very hot water, could choose what suited me. The meals also featured seasonal ingredients beautifully and were absolutely delicious. I sincerely appreciate the staff’s thoughtful, unobtrusive hospitality. I would love to return in a different season.

I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

The Room was very clean and spacious. The view from the balcony was great, and I was impressed by how spotless it was—clean enough to lie down on. The staff were cheerful and kind. I would definitely stay here again!

I was able to relax with this Plan, with check-in at 1:00 PM and check-out at 1:00 PM. I arrived a little earlier than 1:00 PM for check-in, but the staff handled it smoothly. With a relaxed 1:00 PM check-out, I could take another bath after breakfast and lounge around, which was perfect for Clearing away the stress of my busy daily life. I would be happy if there were more relaxing Plans like this.

This is my regular Accommodation when I return home. I’m always satisfied with the warm hospitality from the staff. The Room is thoroughly cleaned, and the breakfast staff always greet guests with a bright, energetic voice. When they have time, they even take care of weeding and cleaning around the property—I truly appreciate their dedication. This Hotel offers heartfelt hospitality and clearly understands how to welcome guests while maintaining a comfortable sense of distance.

This was my first stay here. Above all, the Onsen were outstanding. I was able to enjoy a variety of baths— a clear, colorless iron-rich spring in the Room, a thick mixed sulfur and carbonated spring, and a gentle sulfur spring— and I was completely satisfied. The traditional Japanese meals made with mountain ingredients were also very delicious and easy on the stomach. I’m also grateful for the warm hospitality and smiles from all the staff. I would love to visit again. Thank you very much.