전국 × 고객 서비스 평가가 높은 호텔·료칸 - 45페이지

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

Although the Reviews on the Reservation site were positive, I didn’t expect much because the Accommodation Fee was low. However, just as the Reviews said, the staff were courteous, and even though my Room was right next to the elevator, I wasn’t bothered by noise and was able to relax comfortably. I didn’t use it, but I thought it was great that a light breakfast (such as bread and drinks) was provided free of charge, and that you could enjoy it on-site or take it back to your Room. The only disappointment was that when I stood on the bed, I noticed dust on top of the curtain rail.

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

It was close to the station and easy to find, and I really appreciated being able to park my motorcycle for free. Even though it was before the official check-in time, they showed me to my Room, which was very helpful as I could leave my luggage. The staff were pleasant and welcoming, and the Room and bed were comfortable—I slept soundly until morning. The simple breakfast was thoughtfully prepared and delicious. When I visit Kakegawa again, I would definitely like to stay here again. Thank you very much.

Conveniently located near the station. The room was a bit dated, but it was well cleaned and comfortable. Since it was a smoking room, there was some cigarette smell, but deodorizer was provided, so it was fine even for an e-cigarette user. For a free breakfast, there was a wide variety of bread—perfect for me as a big bread lover with a hearty appetite. You can also take the food back to your room to eat, which made it easy to enjoy without feeling self-conscious. I’d like to stay here again next time. Thank you very much.

Ever since I happened to stay here on a trip to Wakayama, I’ve been coming back regularly. This is already my third stay. I get the sense it used to be a love hotel, but in any case, it’s extremely clean and comfortable. For this level of quality, the value for money is outstanding. Highlights: The Room is very spacious and spotless. The toilet and bathroom are separate, and the bath is large enough to soak properly in the tub. The bed is double-sized and roomy. Amenities are well stocked. I still haven’t found any downsides lol. I’ll definitely stay here again when I’m back in Wakayama.

The food was absolutely delicious, and not only the ingredients but also the presentation was wonderful. I also really appreciated the staff’s thoughtful hospitality—thank you very much.

The hot springs, hospitality, and meals were all excellent, and we were very satisfied. The dishes were mostly seafood, but every item was delicious and truly satisfying. The service was also wonderful. We arrived early, but they kindly showed us to our room, which we really appreciated.\nThis is an inn we would love to stay at again.

As a Yamaguchi resident, I had always known this as a historic Business Hotel in Yuda, but this was my first stay since moving. It was a last-minute booking so I didn’t have high expectations, but even though it was a smoking room, the smell didn’t bother me. Above all, the large public bath was excellent. It was small and had a nostalgic tiled design, but there was plenty of hot water and I could soak at length and feel refreshed. The only disappointment was that I had to leave early in the morning, so I couldn’t use the morning bath starting at 6:30. The front desk staff were also very pleasant, and I appreciated the complimentary coffee service in the lobby. I’d like to choose this place again when staying in Yuda.

All the staff were kind and helpful. The Room was a stylish and very clean Japanese-Western room. The meals, especially dinner, were delicious. The bath was a pleasant Moor Onsen that left my skin smooth and relieved my fatigue. It was excellent. I’d love to visit again.

I visited with high expectations after reading the Reviews, and it was even more delicious than I expected! The building felt a bit old, but the Room was clean and nice. In particular, I loved being able to try small portions of many different dishes; everything was carefully prepared and delicious. The staff provided subtle, polished service, and their attentive yet unobtrusive approach made it very comfortable. A typhoon came through so I couldn’t go for a walk on the first day, but on the following days I went out for walks and enjoyed the scenery. The Room was spacious, and the sofa was very comfortable. It was also great to be able to relax in the large public bath late at night. Thank you very much.

The moment we arrived and were shown to the lobby, we were greeted by nostalgic scenery and items. To be honest, the interior and furnishings pleasantly defied what you might expect from an “auberge.” It didn’t feel unpleasant at all—rather, it was a comforting space filled with a sense of nostalgia. Everything in the building was impeccably clean; even the wooden floors in the corridors were gleaming. Throughout the property, there were many handmade mini “info” posters with a wide variety of topics, and we really enjoyed reading them. Because the hot spring source temperature is low, it seems to be heated and circulated, but the water has a silky texture that left our skin smooth. The bath in our room was not hot spring water, but the view from the bathroom window was wonderful. Dinner is a full-course French meal, and breakfast is Japanese-style. Both were extremely satisfying in taste and portion size—we enjoyed them very much. There is also a good selection of drinks, and we appreciated how reasonably priced they were. The staff provided excellent service in every respect, with outstanding hospitality. For us coming from Nara, Abashiri in eastern Hokkaido is certainly not close—but this is an inn we absolutely want to visit again.

This was our first overnight stay at Kokori-an. The room had a spacious layout with a Western-style room, a Japanese-style room, and a bed area, and the bedding was very comfortable. We had an in-room bath that we could use anytime, but since check-out was at 10:00, I was a little disappointed—if it had been 11:00 or 12:00, I could have enjoyed one more relaxing soak in the morning. Dinner was a Kaga cuisine course with rich dashi and refined flavors; we were extremely satisfied. Breakfast also offered a good variety of dishes, and both my husband and I enjoyed it very much. My husband rarely gives compliments, but he said, “Let’s come again!” We were able to unwind in the hot spring for the first time in a while, and we are grateful for Kokori-an’s hospitality.

The property is comfortable and very well cleaned, and the open-air bath feels so good you’d think it was a hot spring. My companion mentioned that it would be nice to have a stool by the sink, so next time I’m planning to bring a foldable one. We’re hoping to come back again around this time next year.

Just as shown in the photos on IKYU, the Accommodation is surrounded by nature, and the location overlooking the Kofu Basin is truly spectacular. The Room is compact, but its tent-like design makes it fun. The bath isn’t an Onsen, but the night view from the open-air bath was stunning and more than satisfying. Before dinner, we relaxed by swaying in a hammock on the terrace and taking our time by the campfire. Dining while watching the scenery gradually shift from dusk to a sparkling night view felt wonderfully luxurious, and the food was delicious. From the Room facilities and amenities to even small details like tableware and cutlery, everything showed careful attention, and overall it felt very tasteful. In the morning I woke up before dawn and spent time watching the Kofu Basin slowly brighten while looking out at Mt. Fuji. Having coffee by the campfire was a truly memorable experience—one I’m sure I’ll remember for a long time. I highly recommend this Accommodation, though breakfast is self-prepared, so that point may come down to personal preference.

This was our third stay, and the free-flowing Onsen with no added water is outstanding. One of the highlights is being able to relax together as a couple in the private bath. Breakfast was delicious both to look at and to eat, and we were completely full. The parking lot is spacious, the location is great, and we love the views from the Room—Shirarahama Beach, sunsets, and more. We’d like to visit again when we can find the time.

It was a wonderful hotel, just as expected. The room was spacious, and the interior had the kind of atmosphere I like, making it very comfortable.\nUnfortunately, we had several days of bad weather during our stay, but we still enjoyed the view of the Higashiyama area even with the clouds.\nWe were satisfied with everything provided in the room (drinks and amenities).

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.