전국 × 고객 서비스 평가가 높은 호텔·료칸 - 45페이지

Ever since I happened to stay here on a trip to Wakayama, I’ve been coming back regularly. This is already my third stay. I get the sense it used to be a love hotel, but in any case, it’s extremely clean and comfortable. For this level of quality, the value for money is outstanding. Highlights: The Room is very spacious and spotless. The toilet and bathroom are separate, and the bath is large enough to soak properly in the tub. The bed is double-sized and roomy. Amenities are well stocked. I still haven’t found any downsides lol. I’ll definitely stay here again when I’m back in Wakayama.

Although I arrived late due to a flight delay, the staff kindly assisted me, which I really appreciated. The large public bath was clean and spacious enough, and I was able to relax. The parking is free, and the location is very convenient—close to Matsuyama Castle and ideal for walks, sightseeing, and shopping. Considering the great value for money, it felt almost too good to be true. I would like to stay here again.

All the staff were kind and helpful. The Room was a stylish and very clean Japanese-Western room. The meals, especially dinner, were delicious. The bath was a pleasant Moor Onsen that left my skin smooth and relieved my fatigue. It was excellent. I’d love to visit again.

I visited with high expectations after reading the Reviews, and it was even more delicious than I expected! The building felt a bit old, but the Room was clean and nice. In particular, I loved being able to try small portions of many different dishes; everything was carefully prepared and delicious. The staff provided subtle, polished service, and their attentive yet unobtrusive approach made it very comfortable. A typhoon came through so I couldn’t go for a walk on the first day, but on the following days I went out for walks and enjoyed the scenery. The Room was spacious, and the sofa was very comfortable. It was also great to be able to relax in the large public bath late at night. Thank you very much.

The moment we arrived and were shown to the lobby, we were greeted by nostalgic scenery and items. To be honest, the interior and furnishings pleasantly defied what you might expect from an “auberge.” It didn’t feel unpleasant at all—rather, it was a comforting space filled with a sense of nostalgia. Everything in the building was impeccably clean; even the wooden floors in the corridors were gleaming. Throughout the property, there were many handmade mini “info” posters with a wide variety of topics, and we really enjoyed reading them. Because the hot spring source temperature is low, it seems to be heated and circulated, but the water has a silky texture that left our skin smooth. The bath in our room was not hot spring water, but the view from the bathroom window was wonderful. Dinner is a full-course French meal, and breakfast is Japanese-style. Both were extremely satisfying in taste and portion size—we enjoyed them very much. There is also a good selection of drinks, and we appreciated how reasonably priced they were. The staff provided excellent service in every respect, with outstanding hospitality. For us coming from Nara, Abashiri in eastern Hokkaido is certainly not close—but this is an inn we absolutely want to visit again.

This was our first overnight stay at Kokori-an. The room had a spacious layout with a Western-style room, a Japanese-style room, and a bed area, and the bedding was very comfortable. We had an in-room bath that we could use anytime, but since check-out was at 10:00, I was a little disappointed—if it had been 11:00 or 12:00, I could have enjoyed one more relaxing soak in the morning. Dinner was a Kaga cuisine course with rich dashi and refined flavors; we were extremely satisfied. Breakfast also offered a good variety of dishes, and both my husband and I enjoyed it very much. My husband rarely gives compliments, but he said, “Let’s come again!” We were able to unwind in the hot spring for the first time in a while, and we are grateful for Kokori-an’s hospitality.

Just as shown in the photos on IKYU, the Accommodation is surrounded by nature, and the location overlooking the Kofu Basin is truly spectacular. The Room is compact, but its tent-like design makes it fun. The bath isn’t an Onsen, but the night view from the open-air bath was stunning and more than satisfying. Before dinner, we relaxed by swaying in a hammock on the terrace and taking our time by the campfire. Dining while watching the scenery gradually shift from dusk to a sparkling night view felt wonderfully luxurious, and the food was delicious. From the Room facilities and amenities to even small details like tableware and cutlery, everything showed careful attention, and overall it felt very tasteful. In the morning I woke up before dawn and spent time watching the Kofu Basin slowly brighten while looking out at Mt. Fuji. Having coffee by the campfire was a truly memorable experience—one I’m sure I’ll remember for a long time. I highly recommend this Accommodation, though breakfast is self-prepared, so that point may come down to personal preference.

This was our third stay, and the free-flowing Onsen with no added water is outstanding. One of the highlights is being able to relax together as a couple in the private bath. Breakfast was delicious both to look at and to eat, and we were completely full. The parking lot is spacious, the location is great, and we love the views from the Room—Shirarahama Beach, sunsets, and more. We’d like to visit again when we can find the time.

It was a wonderful hotel, just as expected. The room was spacious, and the interior had the kind of atmosphere I like, making it very comfortable.\nUnfortunately, we had several days of bad weather during our stay, but we still enjoyed the view of the Higashiyama area even with the clouds.\nWe were satisfied with everything provided in the room (drinks and amenities).

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

We stayed in the ocean-side Special Room “Winter Moon” (Japanese-Western style). When we were shown to the Room and stepped inside, we couldn’t help but gasp at the breathtaking view of Matsushima spread out before us—absolutely wonderful! The Room was very spacious, easy to use, and lovely. Although there is a large bath in the Room, we went to the large public bath on the first floor. The view from there was also beautiful, and the open-air bath was so comfortable that it felt like we could soak forever. Even though it was a holiday period with many guests staying, everything—including the bathing area—was impeccably clean and well maintained. It also felt calm and relaxing, so we were able to spend our time very comfortably. For dinner, we requested a Japanese restaurant. The dishes there were also beautiful and delicious, full of seasonal flavors using ingredients from Miyagi. The service at the restaurant was excellent as well, and we had a wonderful time. Thank you very much.

It was a truly wonderful hotel. I visited Kanazawa with my elderly mother, and booking a hotel in such a great location surrounded by sightseeing spots was absolutely the right choice. Getting around by taxi was smooth and easy.\nBefore check-in we arrived early, but we were promptly shown to our room as they told us it was already ready, which made my mother very happy.\nThe carpets and wall art throughout the hotel were exactly our style and really lifted our spirits.\nWe were also captivated by the Kutani ware mugs and teacups provided in the room. It made us feel, “We’re really traveling in Kanazawa!” and we were so pleased.\nThe coffee tasted especially delicious in those cups, but it was a little disappointing that the same ones weren’t available in the gift shop.\nInstead, we bought Kutani ware as souvenirs at a Kutani shop on our way home.\nFor dinner, since I was traveling with my elderly mother, I had requested seats as close to the buffet tables as possible, but they kindly prepared a private room nearby for us.\nThanks to that, we were able to enjoy our meal at a relaxed pace.\nThank you very much.\nI truly appreciate the staff’s thoughtful attention to detail.\nWe were very satisfied with both the quality and quantity of everything—from Kanazawa specialties like jibuni stew and Kanazawa oden to nodoguro sushi and dessert.\nHere as well, many beautiful pieces of pottery such as Kutani ware were used for small plates, allowing us to enjoy the food visually too.\nI rated the facilities 4 stars only because my elderly mother felt that overall the interior of the hotel seemed rather dark—this is just our personal impression.\nAfter checkout we took the shuttle bus to the station; it was a large sightseeing coach and very comfortable.\nThank you for taking such good care of us.\nWe would love to stay again.

Each Room has its own pool, and stepping out of the pool leads directly to the bathroom. It was great to be able to rinse off right after playing in the pool. There is also a shaded area by the poolside with a set of chairs and a table. I could relax nearby while watching my child play in the pool. Swimming at the beach next to the Hotel may be difficult, but the scenery is absolutely beautiful, so I highly recommend visiting! The food was delicious, and all of the Hotel staff were kind and helpful. I would love to stay here again if I have another chance to visit Miyakojima. Thank you very much!

Everything was wonderful—the hot springs, the food, and the hospitality. I’ve had kinmedai (splendid alfonsino) several times in Izu, but the simmered kinmedai at this ryokan was the best. I was surprised to see my daughter, who usually isn’t a fan of simmered fish, asking for seconds. The mini rice bowl—topping white rice with the sauce and fish—was absolutely worth making room for! Unfortunately, we didn’t have good weather and couldn’t do much sightseeing, but being able to stay at Hamanoyu made it a trip our whole family was truly happy with. We’d love to come again. Thank you very much.

My first trip to Shizuoka was very comfortable. The Facility was new and pleasant. One disappointing point was that they couldn’t arrange a taxi, and when I was told to handle it ourselves because they couldn’t get through, I felt disappointed that some Hotels are like this.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

A spacious, well-maintained garden. Abundant, delicious water. The interior uses a lot of wood and has a clean design, yet it somehow felt nostalgic. Hot dishes were served hot and at just the right time. The attendant who served us had a wonderful smile and was easy to talk to, making our time very enjoyable. Thank you very much.

We were very satisfied with both the Hotel’s atmosphere and the food. We would definitely like to stay again. Thank you very much.

At this Hotel with wonderful interiors, I was able to relax in the Onsen, enjoy truly delicious vegan cuisine, and spend a very happy time. All of the staff were kind, helpful, and courteous—I was truly impressed. Next year, I’d love to stay for about a week and enjoy a slow summer vacation. It was such a lovely summer that it made me hope I could spend my retirement at a Hotel like this.