ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 42หน้า

This was my third stay. I usually stay here during the bar season, but this time I wanted to relax with my daughter, so we chose a Room with an open-air bath and the Yamagata beef sukiyaki Plan. The entire property is clean and well maintained, and both the amenities and the shop are well stocked. The Room offers a panoramic view of downtown Kaminoyama, and best of all, the open-air bath was at the perfect temperature and left my skin feeling wonderfully smooth. Everything at dinner was delicious, and we were completely full. If I may make one request: it would be great if we could add the sukiyaki beef later so it stays tender. The pudding was truly amazing—I even bought some for myself privately. I love this Accommodation and will definitely return.

I was worried the building looked old and whether everything would be okay, but there were no issues at all. While it does show its age, both the Room and the large public bath were kept very clean and well maintained, so I was able to use them comfortably. The staff’s attentiveness was just right, and I was very satisfied. I shouldn’t have underestimated Nikko.

The Room was clean and comfortable, and the meals were very delicious. The buffet offered a wide variety of dishes, with many tasty Japanese and Western options, and we also enjoyed local specialties such as persimmon leaf sushi and Nara pickles. It was a truly enjoyable trip, and we would love to stay again.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

I was truly moved by your warm hospitality. This is an inn I would love to visit again. Because it’s a bit far from central Tokyo, I had admired it for a long time but hesitated—however, having the chance to stay for two nights this time, I’m so glad I finally decided to come. Not only were the location surrounded by deep mountain nature and the atmosphere of the property wonderful, but the view from the famous standing bath was absolutely breathtaking. The cuisine and facilities exceeded my expectations, but what stayed with me most was the thoughtful care shown by all of your staff. When my mother became carsick on the way, you promptly guided her to our room and even handled check-in there; and when we brought a portrait of my late father to dinner, you kindly prepared a glass and even an appetizer for him as well—I was deeply touched. Thank you for such exceptional hospitality that truly warmed my heart. I will definitely return in another season.

I stayed in a private Room with an open-air bath on the 7th floor. The Room was impeccably cleaned, and everything—from the air conditioning to overall comfort—was flawless. The in-room open-air bath, available 24 hours a day, was at the perfect temperature, and I could soak at my leisure to complete satisfaction. Above all, the dinner and breakfast were truly lavish! The taste was perfect, and each dish was thoughtfully crafted and a delight to look at as well. It’s also conveniently located near the shopping arcade, Dogo Onsen Honkan, and the tram station, making it very easy for sightseeing around Matsuyama City. This is an Accommodation I would definitely like to stay at again.

The food was delicious and wonderfully unique! Clear soup with junsai and clams (in addition to a hearty miso soup!), plus plenty of seasonal fruit (Shine Muscat grapes, red and green-fleshed melon), Matsumoto watermelon, and more. Everything felt more thoughtfully prepared than what I’ve had elsewhere, and I enjoyed it very much. Thank you for the wonderful meal!

During our trip to Ise, we stayed at this Ryokan in Toba and had a truly wonderful time. From the warm welcome on arrival, the bus driver’s cheerful conversation helped us relax and made us feel comfortable from the very start of our journey. At the Ryokan, the Onsen was exceptional. I was so happy that my skin felt silky smooth that I ended up soaking six times—I couldn’t have been more satisfied. The staff also kindly gave us detailed advice for sightseeing the next day. They even considered train schedules, which helped us make the most of our limited time. Of course, we were completely satisfied with everything—the view from our Room and all of the meals. In every moment, we felt the staff’s thoughtful attention to detail, and it was clear that they are consistently well trained. Finding a Ryokan that genuinely made me think, “I want to stay here again,” is one of my favorite memories from this trip. Thank you very much to all of the staff. When we visit Ise and Toba again, we would love to stay with you.

Although we visited during poor weather due to a typhoon, we had a highly satisfying stay—not only with the Facility, but also with the Onsen and the cuisine. In recent times, as service styles have been changing across many Accommodations, we felt that this Accommodation is also committed to staff development through the attentive service we received. Hygiene was exceptionally well maintained, and even someone as particular as I am could stay with peace of mind. When we visit Arima Onsen again, we will definitely choose this Accommodation.

Stayed with my dog. Due to my mistake, I had made a Reservation for a different Room than intended, but they kindly helped me change it, which was a great relief. Both the Room and the in-room open-air bath were wonderful. The large public bath was spacious with excellent water quality, and I enjoyed it many times. The meals were excellent in both quality and quantity for both breakfast and dinner, and I thoroughly enjoyed them. It seems the owner will be changing, but I hope everything will continue just as it is now.

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

This was my first stay, and everything was wonderful—from the check-in with oyaki and complimentary drinks, to the atmosphere of the Room, and the open-air bath attached to the Room. The cuisine also featured ingredients and cooking methods I don’t usually experience, but it was truly delicious and I was very satisfied. What left the strongest impression was how every staff member had a lovely smile and never forgot attentive, thoughtful service even when busy. It’s a Hotel I would definitely like to stay at again.

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

It was my first time staying in a capsule, but I was pleasantly surprised by how solid the service was. The place was very clean, and the other guests were well-mannered, so I had a comfortable stay. Being able to eat rice, miso soup, curry, and more for free is a great value. This is an Accommodation I’d like to stay at again.

This was our second stay. Last time, I came with my daughter, and the French dinner was so outstanding that I knew we had to return someday. That wish came true, and this time I was able to bring my two sons. Since it was my younger son’s birthday, I ordered a cake through the Hotel website and they kindly prepared it for us. The food is, of course, top-class—both dinner and breakfast are highly recommended. The Onsen was also wonderful, with silky-smooth water. We would love to visit for a third time. Thank you very much to all the staff.

The Hotel was clean and well maintained, and housekeeping was thorough. Although we ended up staying on short notice, the staff were very welcoming. After checkout, I realized I had left something behind, and their response was excellent as well. Thank you very much for everything.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

We always choose the Separate Twin. We stay as a couple, but because we go to bed and use the Onsen at different times, this Room is extremely comfortable. If I had to mention one thing, we would be completely satisfied if there were a refrigerator in each area. Also, it’s close to hitaru, which is convenient for concerts, and the location is great with easy access from the underground walkway. If possible, it would be nice if the price were consistent regardless of the day of the week.

Although I live in the prefecture, I had wanted to stay here for a long time, and I was finally able to do so this time. It’s a dog-focused Hotel in every way, and all the staff were very friendly, so we had a truly enjoyable time. Because it was extremely hot for the season, we couldn’t use the outdoor dog run, but we still had fun using the indoor dog run and taking walks around the property. The meals were stylish and delicious, and the large public bath was not crowded, so I could relax—overall I was satisfied with everything. I can’t stay often, but it’s a Hotel I’d like to visit again if I have the chance.

We arrived late for check-in, and we really appreciated you adjusting the dinner time. Both dinner and breakfast were carefully prepared, and everything was delicious. The building felt a bit old, but the Room had been renovated and was very comfortable. I didn’t realize the bath featured a mural by Kiyoshi Yamashita when I went in, but it became a wonderful memory.