ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 42หน้า

It was just before the summer holiday season when we visited, and since there were fewer guests, they kindly upgraded our Room, which made our stay even more enjoyable. We had a Room with an open-air bath, so we could soak in the Onsen many times and felt truly refreshed. Both dinner and breakfast were delicious, and we were very satisfied. The spacious garden was in hydrangea and rose season, and we enjoyed walking through the beautiful grounds. It was an early summer vacation for us—thank you very much!

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

Directly connected to the station, very convenient. The entrance and all areas were clean, and the front desk staff kindly guided me during check-in, which was very helpful. I also passed the housekeeping staff, who greeted me pleasantly, making my departure feel great. Thank you very much. The shower water pressure was good, and hot water came out quickly. I would like to stay again if I have the opportunity.

I stayed with my mother, and we were satisfied with everything! The Room was spacious, bright, and spotless—almost too much for just the two of us. The bath was the perfect size and temperature. Bathing while listening to the morning birdsong was truly special. The meals I had been looking forward to most exceeded my expectations. Each dish was carefully prepared and delicious, and with the lovely atmosphere of the dining area, we had a wonderful time. We didn’t often see the Ryokan staff rushing around, but perhaps that’s part of their consideration so guests can relax in peace and quiet. If so, it’s impressively thorough. My mother especially loved it (as did I), so we would definitely like to stay again!

It was a lovely, relaxing Accommodation. When my shoes got soaked in the heavy rain and I didn’t know what to do, you kindly took care of them separately, so I was able to go sightseeing the next day without any discomfort. Thank you very much. The food was also delicious, and for just the two of us (my daughter and me) it was quite a lot—but it was so good that we ate it all. Just one thing… Since the forecast low temperature was in the low 20s °C, I turned off the air conditioner before going to sleep, but I ended up drenched in sweat. I turned it back on and got back into bed, but because the yukata fabric was fairly thick, it still felt hot. Thinking about it calmly afterward, this is a cold area in winter, so I completely forgot that the Room would be well insulated. Still, it’s an Accommodation I’d love to visit again.

We stayed for two nights while sightseeing. We booked a Deluxe Twin room, which had a long sofa, and the sink, bath, and toilet were all separate, making it very comfortable. However, there was no hand-washing sink in the toilet area, so it was a bit inconvenient to go to the vanity. When we were confused during the self check-in process, a staff member quickly came over and helped us through it. It made us feel reassured that they were keeping an eye on everyone. Since our stay included breakfast, we had it at the cafe on the first floor. The toast bread was fluffy and very delicious. A Hotel I would recommend.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

We stayed here on the second night of our 2-night, 3-day trip to Toyama and Kanazawa! As soon as we pulled into the parking lot, the Hotel staff came out to greet us. They promptly helped with our luggage, and check-in was smooth. We are truly grateful for the attentive service from our assigned attendant (a foreign staff member), who worked very hard to assist us. Both dinner and breakfast were served in a private room, so our family could relax, and we were very satisfied with the meals. The proprietress also had a wonderful smile, making this a memorable Kanazawa trip. Thank you very much!

This was our first stay during the Obon holiday season. After sightseeing in the scorching heat, we checked in early, and from the moment we walked in, the interior was stylish. We could enjoy drinks at any time we liked, and above all, we were amazed at how pet-friendly this Hotel is in every way. We were also able to use a pet cart at dinner time, which made it easy to enjoy a comfortable walk and meal. The hot dogs were delicious, and breakfast was stylish with generous portions—we were very satisfied. We would be even happier if dinner service were available as well. All of the staff were kind, and we would love to stay again.

Only 10 Rooms on a spacious property. The grove garden right in front of you is a private view (guests cannot enter), giving you the true feel of a vacation home. We were completely satisfied with everything—the Room, the semi-open-air bath in the Room, the open-air bath at the large public bath, and dinner featuring an array of premium ingredients considered luxurious in Japanese cuisine, as well as breakfast with just the right portion size. If we had to make one small request, it would be that the bath towels were a bit thicker.

The service from the female staff was truly outstanding. Breakfast was delicious, and I also enjoyed ordering extra natto, steak, egg over rice, and curry multiple times. As it is new, the entire Hotel is exceptionally clean. The Room is just as impressive as at hotel the Mitsui. Depending on the Room category, the amenities are BVLGARI and excellent. Rather than visiting Miyazaki itself, I’d like to come back to Miyazaki again—because of this Hotel—to enjoy yakiniku.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

This was my first time visiting Arima Onsen. I booked a good-value Plan with a lighter meal, but there was so much food that I’m sorry I couldn’t finish it all. The Onsen tickets were included, so I could enjoy other Onsens as well—it was wonderful. The Shuttle Service to the bus stop was very helpful. All the staff were very kind, and I was truly impressed. I would love to visit again.

We stayed with a same-day Reservation, and everything was excellent. We arrived later than planned and were almost late for our dinner Reservation, but every staff member remained welcoming and provided outstanding service. Thank you very much. Both the open-air bath and the indoor bath were great. The dinner and breakfast were especially delicious, and the all-you-can-eat grilled fish at breakfast was wonderful. We would definitely like to stay again on our next visit.

Everything was outstanding—the maisonette-style Room, the in-room open-air bath, the shabu-shabu course, the service, and even the Takayama ramen! Next year during Golden Week, we plan to stay in the main building. Next time, we’ll go for an all-beef feast. During Obon, we’ll stay at the annex again and play golf at Shokawa Kogen Country Club.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

My husband and I stayed here on the middle day of a three-day holiday weekend. The first-floor corner Room “Kanade” was wonderful, with views of both the sea and the mountains, and we were very satisfied. The view from the in-room bath was also amazing. In addition to a ReFa showerhead, there was even a hair dryer and hair iron provided—thoughtful touches that many women will appreciate. We enjoyed delicious breakfast and dinner at our own private dining room at a relaxed pace. The bedroom’s calm color scheme and comfortable bedding helped us fully recover from travel fatigue. It was a lovely Accommodation that made us want to return as a couple.

The staff’s hospitality, the cleanliness of the Room, the delicious meals, and the large public bath—everything was wonderful, and we had a truly lovely time. They even lent us towels and parasols for going to the outside baths, and we really appreciated their thoughtful attention to every detail. I had always wanted to try “tap” mandarin orange juice, but I never expected to experience it at a Hotel—what a delightful surprise. Every dish in the kaiseki dinner was delicious. The breakfast buffet offered a great variety of items, all of them tasty, and our child was thrilled and ate plenty as well. If we have another chance to stay in Dogo Onsen, we would definitely like to stay here again! Thank you very much for such a wonderful time.

Last time I only had breakfast, but after hearing great reviews from locals, I tried dinner for the first time—this time it was an oden set meal with braised pork. I noticed this last time as well: the ladle was left in the miso soup pot, which felt unhygienic. Also, the heat from the soup keeps the ladle hot, making it hard to hold and difficult to pour. Sorry for focusing so much on food—it's part of the joy of traveling, so I hope this is helpful. I took a detour to the mouth of the Tone River before checking in; Choshi Ohashi Bridge was truly impressive. The convenience store looks close but is actually a bit far, so it would be nice if there were vending machines inside offering light snacks and sweets. The sincerity of your front desk staff is truly one of a kind.