ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 337หน้า

We stayed as a family. The front desk staff were kind and courteous, which made us feel at ease. For parking, we unloaded our luggage in the lot across from the Hotel and left the car key at the front desk. There are many izakaya nearby, so finding dinner wasn’t a problem, but it was so crowded that you may not get into popular places without a Reservation. If we have the chance, we would like to stay again.

I had made a Reservation under the Standard Plan, but they upgraded my Room, so I was able to stay at a great value. The breakfast buffet had plenty of options and was delicious—I was very satisfied. There are lots of play areas for small children, but adults can enjoy it too. It was my first time trying pickleball, and I really enjoyed it. It’s a Hotel I’d like to stay at again.

I stayed here for a friend’s birthday. The food was delicious, and the place was spacious and wonderful! Above all, the Onsen had a great variety, was clean, and helped me feel refreshed! However, it was a bit disappointing to find some hair in the Room and one of the lights wasn’t working. Other than that, I had a really great stay! Thank you very much! Next time I come back, I’d like to stay in a larger Room!

While there are areas for improvement—such as outdated Facility features, long elevator wait times, a washer-dryer that is not very effective (laundry dries faster when hung outside), and long waits for breakfast—we were able to enjoy the pool until late at night, the food was delicious, the Room was spacious, and it was a fun and fulfilling resort stay.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

I had plans in Yokohama over the weekend, and since there was a chance the Shinkansen might be suspended due to the typhoon, I made an Accommodation Reservation here for the night before, just in case. However, just minutes before Shin-Yokohama, an earthquake occurred along the line and the Shinkansen service was suspended. An announcement said there was no estimate for resumption, and it truly didn’t seem like we would be moving anytime soon. Thinking I might not arrive at the Hotel until late at night or even early morning, I contacted you to explain the situation. You kindly told me to take care and that arriving at any time would be fine, which really put my mind at ease. When I finally arrived and checked in, your warm words—“You must be tired; please rest well”—were truly comforting. Unfortunately, because of the weather I couldn’t enjoy the view from the Room on the 31st floor that you had prepared for me, but I’ll look forward to it next time I visit Yokohama. Thank you very much for your courteous service.

I was thinking of going to a nearby izakaya, but there were several shops open on the ground floor of the Hotel, which was very convenient. It was raining, so being able to go somewhere so close was a real delight. The food was delicious and I was very satisfied. Thank you very much.

I stayed in the old wing for a four-night motorcycle touring trip. The small Japanese-style Room (about 4.5 tatami mats) was more than enough for one person, and with a fan and the window open, it was comfortable even on hot summer nights. There was also a gas fan heater that I could use to dry wet rain gear, and the double-glazed windows made it feel like it would stay warm even in winter. The mattress had just the right firmness, and with the down comforter, I personally slept better than on the typical beds in many Hotel rooms. Free-to-use washing machines and dryers (detergent included) are available in the basement of the main building. Breakfast was delicious, and there was a morning newspaper in the dining room that I could take back to my Room—handy for reading and for drying wet shoes. Above all, since the Accommodation Fee is low, I highly recommend this place if you don’t mind having no private bath or toilet in your Room.

It was a very satisfying one-night stay. The buffet was great, and I was very satisfied with the reasonable rate for the Room. The view was nice, the building is large, and overall it was very good. However, I tried to pay the Hot Spring Tax for two Rooms as instructed (“Welcome drink available free of charge”), but after tapping the tag and hearing the beep, it immediately moved to the payment screen. I then tapped the second Room’s tag and heard another beep, so I paid by card and thought everything was fine—but later found out that the Hot Spring Tax for the second Room had not been completed. Not realizing this was somewhat disappointing. The Room reserved on Yahoo Travel suited me perfectly...

The Room was well stocked with amenities. The view was great. For dinner and breakfast, you can choose from a wide variety of options.

Both the Room and the large public bath were spacious and very clean, and we were very satisfied. It helped us refresh after the midsummer heat. Thank you very much.

We chose the more affordable kaiseki option, but with self-serve refills of rice, drinks, and soup at both breakfast and dinner, we were completely satisfied. The facilities were within expectations, and for that price we have no complaints. They also kindly helped us with an unexpected issue—we’ll definitely be back.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.

Compared with my previous stay, the Room was much cleaner. The toilet is still old, but it has a washlet, and the air-conditioning and lighting are brand new, which was great. As for the meals, everything was fresh, and the fish and sushi were very delicious. For breakfast, I would prefer the dried fish to be grilled for guests rather than having to grill it myself. Overall, both the Facility and dining have improved a lot and it was very good. If there were chairs in the Room, it would be perfect.

I stayed for two nights on a business trip and made a Reservation. The cost was about JPY 17,500 for two nights, and the Room was surprisingly a twin with breakfast included. The building is a bit old, but the inside is very clean. The twin Room was spacious and spotless; it was a smoking Room, but there was no unpleasant odor. The bathroom is a unit bath, but the shower water pressure was strong. There was an air purifier, and although the air conditioner is an older style, it kept the Room cool and comfortable during my summer stay. Breakfast is buffet-style—I expected something simple, but the seafood rice bowl and curry were delicious and I was very satisfied. The front desk staff were kind, and the late-night complimentary salt ramen was also great. Above all, I really appreciated the relatively large flat parking lot with free in-and-out access.

Although a large bed and a large TV take up most of the Room, this Hotel offers a very comfortable environment for sleeping. The large public bath is also relatively spacious. Breakfast had a homemade feel and was delicious. The price is attractive, so I would like to stay again. However, shoes are not allowed inside the building and you have to change footwear at the entrance, which may be a bit inconvenient.

My spouse and I go on an Onsen trip every month. This time, since it was summer vacation, we traveled with three generations of our family. The Onsen water was the best we’ve ever experienced. Minami-Izu is a bit far, but we’d love to soak in that water again.

As we were staying with a guest with limited mobility, we consulted in advance and were informed that the floor to the restroom was flat. Thank you for kindly arranging a Room close to the elevator. During the Nebuta Festival season, the Room’s refrigerator had Nebuta Festival–themed apple juice, and a fan was also provided. The Room was clean and well maintained, and it was conveniently located within sight of the station. All staff members were kind, and this is a Hotel we would definitely like to use again when visiting Aomori.

The building itself is not new, but the Room was clean, and even as a single I had enough space to spread out my luggage, so it was very comfortable. As for amenities, there are in-room items such as shampoo, and I also liked that I could choose my preferred shampoo and conditioner from about 10 types at the front desk to take with me. Loungewear and razors are available at the front desk if needed. Above all, the location was excellent. It is close to the station and shopping street, but because it is on a different street, it was very quiet at night. There are also two convenience stores nearby. The front desk staff were quick and courteous. I would like to stay again if I have the chance. Thank you very much.

These days, I was really glad to find a smoking Room. No matter which Hotel you stay at, you usually have to change clothes and go all the way to the smoking area. I’ve stayed in smoking Rooms before, but in many Hotels the smell is so trapped in the walls that even smokers think “ugh” the moment they open the door—this Room was clean. Non-smokers might not feel it that way; you may still notice an odor. This Hotel is truly smoker-friendly. I’ll definitely use it again—unless I quit smoking, haha.