전국 × 고객 서비스 평가가 높은 호텔·료칸 - 337페이지

Both the Room and the large public bath were spacious and very clean, and we were very satisfied. It helped us refresh after the midsummer heat. Thank you very much.

We chose the more affordable kaiseki option, but with self-serve refills of rice, drinks, and soup at both breakfast and dinner, we were completely satisfied. The facilities were within expectations, and for that price we have no complaints. They also kindly helped us with an unexpected issue—we’ll definitely be back.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.

Compared with my previous stay, the Room was much cleaner. The toilet is still old, but it has a washlet, and the air-conditioning and lighting are brand new, which was great. As for the meals, everything was fresh, and the fish and sushi were very delicious. For breakfast, I would prefer the dried fish to be grilled for guests rather than having to grill it myself. Overall, both the Facility and dining have improved a lot and it was very good. If there were chairs in the Room, it would be perfect.

I stayed for two nights on a business trip and made a Reservation. The cost was about JPY 17,500 for two nights, and the Room was surprisingly a twin with breakfast included. The building is a bit old, but the inside is very clean. The twin Room was spacious and spotless; it was a smoking Room, but there was no unpleasant odor. The bathroom is a unit bath, but the shower water pressure was strong. There was an air purifier, and although the air conditioner is an older style, it kept the Room cool and comfortable during my summer stay. Breakfast is buffet-style—I expected something simple, but the seafood rice bowl and curry were delicious and I was very satisfied. The front desk staff were kind, and the late-night complimentary salt ramen was also great. Above all, I really appreciated the relatively large flat parking lot with free in-and-out access.

Although a large bed and a large TV take up most of the Room, this Hotel offers a very comfortable environment for sleeping. The large public bath is also relatively spacious. Breakfast had a homemade feel and was delicious. The price is attractive, so I would like to stay again. However, shoes are not allowed inside the building and you have to change footwear at the entrance, which may be a bit inconvenient.

My spouse and I go on an Onsen trip every month. This time, since it was summer vacation, we traveled with three generations of our family. The Onsen water was the best we’ve ever experienced. Minami-Izu is a bit far, but we’d love to soak in that water again.

We were extremely satisfied! We were impressed by the prompt, thoughtful service. The food was delicious and generously portioned.

As we were staying with a guest with limited mobility, we consulted in advance and were informed that the floor to the restroom was flat. Thank you for kindly arranging a Room close to the elevator. During the Nebuta Festival season, the Room’s refrigerator had Nebuta Festival–themed apple juice, and a fan was also provided. The Room was clean and well maintained, and it was conveniently located within sight of the station. All staff members were kind, and this is a Hotel we would definitely like to use again when visiting Aomori.

The building itself is not new, but the Room was clean, and even as a single I had enough space to spread out my luggage, so it was very comfortable. As for amenities, there are in-room items such as shampoo, and I also liked that I could choose my preferred shampoo and conditioner from about 10 types at the front desk to take with me. Loungewear and razors are available at the front desk if needed. Above all, the location was excellent. It is close to the station and shopping street, but because it is on a different street, it was very quiet at night. There are also two convenience stores nearby. The front desk staff were quick and courteous. I would like to stay again if I have the chance. Thank you very much.

These days, I was really glad to find a smoking Room. No matter which Hotel you stay at, you usually have to change clothes and go all the way to the smoking area. I’ve stayed in smoking Rooms before, but in many Hotels the smell is so trapped in the walls that even smokers think “ugh” the moment they open the door—this Room was clean. Non-smokers might not feel it that way; you may still notice an odor. This Hotel is truly smoker-friendly. I’ll definitely use it again—unless I quit smoking, haha.

- Excellent access - The Room was clean and the view was great - The breakfast buffet was fresh and high quality - The fitness gym is available 24 hours. The Facility includes only a treadmill, dumbbells, and a bench. - Unfortunately, the large public bath costs an additional 1,600 yen

We used various deals to stay at a great price. At first, we were thinking of staying at Sunayama, but this place was more than enough. It’s compact, but it has all the essentials, and there was even a swim ring. If I had to mention one thing, I would have liked a washing machine in the Room. One more thing: you can cook in the Room, but there were no seasonings provided, so it was hard to decide what to make. Overall, it was very good. Thank you very much.

It was not “hands-off” at all. All the front desk staff were kind and courteous, and their service was excellent—we’re very grateful. The entire property was well cleaned, which was different from what the name made us imagine. The Onsen was also clean, and we liked both the water quality and the temperature. However, perhaps because it’s reasonably priced, there were a few guests who parked in accessible spaces without hesitation and left used toothbrushes, razors, wash basins, etc., in the bath area—some behavior that felt lacking in manners. We would love to visit again.

The Room size, service, and spacious bath all made for a luxurious stay. It was very comfortable, and I will stay again.

It was my first visit in a while. I used to go once a year, so I’m practically a regular. The Hotel staff even remembered me and were considerate about my allergies and foods I don’t like. I always stay in the Spa Living room, and the hot stone sauna had been replaced with a sauna, which was also great. The service is truly excellent—everyone is wonderful. They are polite, but also make your stay enjoyable. I definitely want to come again next year.

After the Obon holidays, my spouse and I stayed at this Prince Hotel to relax. 　As always, we enjoyed watching Tokyo Tower in the distance, along with the Shinkansen and the Keikyu Line, and felt like kids again. 　What impressed us most was dinner at the Chinese restaurant—wonderful dishes that made the most of fresh ingredients, beautifully presented, with excellent flavor and generous portions. 　We enjoyed it at a leisurely pace with draft beer. 　We were also worried about breakfast crowds, but we were seated smoothly and fully enjoyed the lavish buffet. 　Good food makes you happy. 　Thank you very much. We will be back again.

My first trip to Himeji. Amazing value for money. I happened to have a Room on the same floor as the bath, which was great. You can hear some train noise, but the Room is spacious and the food is delicious. It’s right by the station, too. The view was also nice—a train view. The male staff member at the front desk was pleasant as well. I sometimes go to Kobe, but Hotel prices are high and availability is limited, so I even thought it might be worth coming by train to Himeji instead, doing some sightseeing, and staying overnight here.

This was my fifth stay. The building feels a bit nostalgic, and that adds to the atmosphere—like a classic Resort Hotel—where you can relax without putting on airs. My summer highlight is the outdoor pool. You can use your own float without any hesitation, so I just drifted under the blue sky. Doing absolutely nothing by the pool is the best. We didn’t dine at the Hotel this time, but there are plenty of restaurants nearby, so it’s easy to go out for meals. I also appreciate being able to choose based on how I feel each day, even on a Multiple Night Stay. And every time, what stands out is how friendly the staff are. They always greet you with a smile whenever you pass them in the building, which makes for a very pleasant stay. Their warmth—speaking to you naturally rather than formally—is one of the reasons I keep coming back to this Hotel. It’s not like the latest luxury Hotels; it’s a place with a nostalgic charm where you can truly unwind. This trip made for another wonderful summer vacation. I’ll be back again to relax.

This was my fourth stay. I’m satisfied every time I visit. The bath is outstanding, and after the renovation it feels even more upgraded. The staff are all kind, and the breakfast selection is plentiful and delicious, which I really appreciate. I’d love to stay again.