ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 316หน้า

The staff were very kind and helpful. I was able to relax in my Room, and the meals were delicious. The Onsen helped soothe my fatigue. I’m glad I had such a wonderful time. Thank you very much.

The Onsen is excellent. The views from the Room, lobby, and Onsen are full of nature and very relaxing. The building seems old, but it has been well maintained and was clean. All the staff were cheerful and greeted us warmly in clear voices, which felt great and made us smile too. It was my first time making my own jingisukan and kama-meshi, and it was fun. A reasonably priced Onsen Hotel that you can truly enjoy—I recommend it.

It was within walking distance of Yubatake, and the meals offered a wide variety and were delicious. The Room was so spacious it almost felt like too much, but I was able to relax very comfortably. The open-air bath in the Room wasn’t very private despite being “open-air,” as it could be seen from outside, so I ended up having to lower the blinds, which reduced the sense of openness. Still, it was much better than an indoor bath. There was also a large public Onsen bath, so I could fully enjoy the Onsen there as well.

I really loved the open-air bath on the rooftop. The view was beautiful and it helped me unwind after the trip. The dinner buffet was delicious, and I ended up enjoying quite a few drinks. The next day, I played at the neighboring Cherry Golf Amakusa Course. It was a wonderful trip.

This was my first time staying here. It was also my first sightseeing trip to Beppu, and I’m glad I chose this Hotel. We decided to have dinner on short notice that day, and the staff handled everything politely and smoothly. It was an à la carte dinner, and every dish was delicious. Breakfast in the morning was also wonderful—you can choose a main dish, and there is a buffet with bread, salads, and more. Everything tasted great, making for a lovely breakfast time. The staff were very kind as well. The Room was clean, spacious, and comfortable—I wished I could have stayed longer. The open-air bath in the Room was also excellent. The amenities were well stocked, and since I enjoyed the Onsen many times, it was convenient to have extra towels available. Unfortunately the weather wasn’t good so we couldn’t see the view, but I imagine it would be beautiful on a clear day. It’s a place I’d like to recommend to friends. I would definitely like to stay again if I have the chance.

This was my first stay at APA Hotel. Everything, from the front desk service, room cleanliness, amenities, and the Onsen, was excellent. Above all, the location was perfect—the view of Katamachi intersection from the open-air bath felt so refreshing. In the morning, I enjoyed a stroll through Kenrokuen Garden and Castle Park before having breakfast at a nearby German bakery loved by locals. It turned out to be a wonderful trip. I look forward to staying at other APA Hotels in the future!

Lately, even when traveling as a couple, we often prioritized sightseeing, so this time we made a Reservation to enjoy spending time at the Accommodation. After entering our Room, we didn’t go out at all, and it was relaxing to spend the day however we liked—having tea and soaking in the Onsen.

The Room and bathroom were clean, and we had a very comfortable stay. All of the staff were kind and welcoming, so we would love to visit again. The food was delicious, and we were very satisfied. Thank you very much.

From the welcome drink at check-in to the choice of yukata, the service, cleanliness, and meals—everything was satisfying! I was also able to fully relax and enjoy the Onsen, and I’d like to stay again when I visit Naruko.

I stay here every year as my regular Accommodation. Overall, I’m satisfied, but I was very disappointed to find that the morning newspaper service had been discontinued. I have chosen this Accommodation as my regular place mainly for the meals and the newspapers, so if possible, I would appreciate it if you could resume offering two papers—Asahi Shimbun and either Nikkei or a sports newspaper. Thank you.

I stayed for one night. I arrived much earlier than the check-in time, but since the room was ready, I was able to check in earlier than planned and take a short rest before sightseeing. The front desk staff were kind, and I had a comfortable stay. Next time, I would like to stay for multiple nights. It was very convenient as it is located very close to the station.

I stayed alone on a weekday. The hotel has a modern and stylish design. The front desk is simplified in a good way, making check-in smooth. I chose the Executive Bunk Room. It features two large bunk beds: the lower bed is queen-sized, and the upper bed is single-sized. This setup allows up to six people to stay (two on each lower bed and one on each upper bed). The room also includes a small kitchen, a drum-style washing machine, and a spacious bathtub. It’s an excellent environment for multiple night stays with larger groups. The location is along Peace Boulevard. While it’s not particularly close to the station, I enjoyed walking along Peace Boulevard during the seasonal Dreamination (Christmas light-up event). For breakfast, you can choose between sandwiches or granola with drinks included. There’s also a lounge available, but I opted to take my meal back to my room. Since it was a weekday, the price was very reasonable—great value for money! I would love to visit again!

We stayed at the Washington Hotel for four nights from the 20th to the 24th. On the first day, there was a water leak while I was taking a bath, so I contacted the front desk. They promptly prepared another Room for us (an upgrade). Thank you very much for taking such good care of my daughter and me. Since it is located in central Sakae, we were able to use the Sakae subway to visit many places without needing taxis. We also had amazing seats at two live shows. The Hotel staff were all very pleasant, and we would like to stay here again next time. Thank you for a wonderful four-day trip to Nagoya.

From the moment you step into the Hotel, it has a calming atmosphere, and you can enjoy complimentary drinks and coffee in the lobby lounge or on the terrace with stunning views. The entire property and the guest room were very clean, and the bed was so comfortable that I slept soundly until morning. Both dinner and breakfast were generous bento meals with sashimi and a hot pot, plus five kinds of Shodoshima’s famous tsukudani—everything was delicious. The sunset was incredibly beautiful and soothing. Thank you very much. I will definitely visit again.

They upgraded me to the top floor (11th), and when I opened the curtains, I had a beautiful view of the illuminated Tokyo Skytree!! I stayed alone, but I was able to relax and rest well in the spacious bed. It was worth more than the price. Thank you very much.

I stayed here to celebrate a friend’s 70th birthday. The Facility is old, but well maintained, and I had a very comfortable stay. Dinner in particular was excellent—the restaurant had a lovely atmosphere (the live piano performance was wonderful), and both the wine and the food were delicious. They also prepared a celebratory dessert plate, and at breakfast they made a special drink along with congratulatory words. It was a wonderful celebration trip. Thank you very much.

I stayed for a Multiple Night Stay from March 19 to 25, 2025. I was provided Room 801, which was more spacious than I expected. The best part was the firmness and size of the bed, which made it perfect for clearing my tired body after a day of activities. Additionally, the bathtub was large enough to enjoy a relaxing bath time. *The internet connection wasn't very stable, and both my smartphone and PC frequently disconnected. Improving this would greatly enhance satisfaction. It was a Hotel I would love to stay at again.

Great location—there are restaurants, an AEON Mall, and convenience stores within walking distance, which is perfect! The price is reasonable too. Since we enjoy visiting Beppu for day-use hot springs, we’d love to stay here again!

As there was availability, we were upgraded for free from a Standard Room to a Superior Room. The in-room washing machine was very helpful, especially since I had forgotten some underwear during the summer. The Room was spacious and the bed was large, making our stay very comfortable. However, the lighting overall was quite dim and hard to see. The bathroom also had a light, but it was so dark that it was difficult to tell whether it was on or off. The staff were very courteous. I wanted to use the late checkout until 1:00 PM offered for posting a Review, but when I mentioned that I could only post the Review after 1:00 PM, they said checking out at 1:00 PM would still be fine. I called during the busy morning checkout time, but thank you for your pleasant and helpful response.

I celebrated the New Year here after a long time. This was my third stay. As always, the room and bath were truly comfortable, and I enjoyed the delicious drinks and alcohol in the lounge. With fewer rooms, it’s quiet and perfect for a relaxing stay. Being part of the Tokyu Stay group, it naturally has a washing machine and microwave, but this accommodation even has a freezer, which is a great bonus! Highly recommended.