ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 25หน้า

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

Although it was our first stay, we felt this Hotel is enjoyable for everyone, from small children to seniors like us. Thanks to the wonderful service from all the staff, we were able to spend a relaxing holiday. Thank you very much.

My spouse and I travel almost every week, and for the past two years we have stayed at Fujiya Ryokan without fail every month. This was our 37th stay in total. This is purely my personal opinion, but among the many top-class Ryokan, I think the dinner here is outstanding. It easily holds its own against places that cost twice as much per night. The signature eel dish is superb, of course, but what truly impresses us is that even after so many visits we rarely encounter the same dishes—each meal showcases deep, flavorful dashi and seasonal ingredients with remarkable creativity and care. Breakfast, on the other hand, is the same menu each month, yet it never gets old—and it always makes us want to come back again next month. It’s a slight shame there’s no sauna, and opinions may differ about the compact public bath, but we love it: in Yugawara’s clear, silky Onsen water you can also sense a gentle aroma of wood, making it wonderfully relaxing. We consider this a fantastic Accommodation that we absolutely want to visit at least once a month from now on as well.

A long-held wish finally came true, and I stayed for 2 nights and 3 days this time. Unfortunately the weather wasn’t great, but since my goal was to relax at the Hotel rather than go sightseeing, I was able to take it easy and unwind. The restaurant and Onsen were on the same floor as my Room, which made them very convenient to use. The meals were excellent—the portions and course balance were just right, and everything tasted wonderful. The Onsen was truly soothing, with the scent of trees and flowers in the air. The Room was simple and spotless, perfect for relaxing, and the library had a great selection of books plus complimentary drinks—an ideal place to unwind. Everything felt perfectly balanced with nothing lacking or excessive, all staff were pleasant, and I’d love to return next year as well. This is an outstanding Hotel where I’d like to stay longer if I can get time off!

Although I checked in late at night, thank you for your prompt and efficient assistance at the front desk. I’m still not used to the rain shower, but it was part of the fun. I used the breakfast buffet for the first time the next morning, and every dish was carefully prepared—it really gave me energy to start the day. The staff were all so welcoming with wonderful smiles that it made me smile too. Thank you for a delicious meal. I’ll be sure to stay with you again when I visit Fukuyama. Thank you very much.

I stayed here with my mother. Just as the Reviews said, everything was very well maintained, every meal was delicious, and the bath was clean and comfortable, so we could relax and enjoy it at our own pace. The garden and the interior design of the walkways were also wonderful, giving us many ways to enjoy our stay. All of the staff provided pleasant and welcoming service. My mother was very satisfied and liked it so much that she said she wants to come again. Thank you for creating such a lovely space.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

The Hotel is in a great location, and the Room was very spacious, making our stay comfortable. Akita Station is also nearby, and the Akita Citizen’s Market, where you can shop, is just a short walk away, which made our stay enjoyable. If we have the opportunity, we would definitely like to stay at this Hotel again.

I traveled with my 94-year-old mother. I was worried that her limited mobility might make things difficult, but the restroom was designed to be accessible by wheelchair, which was very convenient. The Hatsushima Room was very spacious, and the open-air Onsen bath in the Room had a wonderful location—we enjoyed soaking together many times while looking out at the sea. Listening to birdsong, we were able to relax and enjoy long conversations in the bath. Since meals were served in the Room, my mother didn’t have to move around much, which made it easy for her. Thank you for the celebratory champagne and wine. Everyone on staff was very kind, and we had a wonderful time. This is a great Accommodation that cherishes old things, and the furniture in the Room creates a calm, lovely atmosphere. It has become one of the Accommodations I would like to visit again.

Escape the city bustle and fall asleep to the evening chorus of cicadas, then wake to the songs of wild birds in the morning. The meals were delicious, and we enjoyed pleasant conversations with the staff, making for a truly wonderful stay. The Room was spacious, and it was an Accommodation where we could relax at ease for the first time in a while.

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

The dog run, the Onsen, and the meals—everything was really great! The buffet was good, but the set meal dishes were especially excellent. It was raining on our stay date, so thank you very much for letting us check in around 2:30. There were welcome drinks as well, which was wonderful. The Onsen was small, but the water was very nice. We would definitely like to stay again.

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

Thank you for your thoughtful emails even before our stay. On the day, our flight was suddenly canceled and we had to take the ferry, but you quickly adjusted the rental car arrangements. The food was cooked right in front of us, and both the taste and portions were excellent; the drinks were delicious too. The hot spring water quality was great, and we were able to truly relax in both body and mind. Everything was perfect!

This year again, we stayed as a couple in two single Rooms. Thank you for another comfortable stay. Close to the station, with escalators up and down from the pedestrian deck. The Room is compact and cozy, and has everything we need. The bathroom has no step, and the bathtub is deep enough to soak up to your shoulders. The Hotel is clean and well maintained, and the breakfast was delicious—we were very satisfied. Since we only come back at night to sleep after finishing our errands, it’s better than booking a twin Room at a Hotel farther from the station. Having separate bathrooms morning and night means no wasted time—perfect for us. I’ve already made a Reservation for next year as well. We look forward to staying again.

I had been planning a trip to Kagoshima for some time, and choosing Shusuien was absolutely the right decision. It’s in a great location close to the sand bath I wanted to visit, and the service was outstanding—there was nothing to complain about, including lending me a parasol. Thank you very much.

Welcome drinks are available, such as coffee and lemon detox water. The Room is compact and cozy, so you can relax as if you were in your own room. The recommended peach smoothie at breakfast was delicious, and the ochazuke was light and tasty too! There are also waffles you can bake yourself, which made the kids very happy. My favorite was the hearty curry. With reasonable prices and breakfast included, this Hotel offers excellent value for money. There are plenty of restaurants nearby for dinner, so you won’t have any trouble finding a place to eat. I’d like to stay here again if I visit Yamanashi.

Although I was worried about the earthquake’s impact, I decided to visit from Kumamoto Airport. Perhaps because a week had passed since the quake, I hardly noticed any effects and was able to stay with peace of mind. Above all, I was amazed by how delicious the meals were. Dinner featured duck hot pot, miso soup, and rice cooked in a traditional pot; breakfast included nori seaweed, natto, and French toast. Every dish felt heartfelt, and I ended up eating far more than I expected. The Onsen was just as described in advance and helped relieve my fatigue. It was a truly satisfying stay. Lastly, I asked about the period “.” after Seifuso’s name that had caught my attention. Despite all the hardships you have faced—including the earthquake—I was deeply moved to hear that it represents putting a “.” (period) on these hardships and creating a new Seifuso going forward. Thank you very much. If I have the chance, I would love to stay again.

The “Small-portion Gourmet Kaiseki” was just the right amount for seniors, and over our two-night stay the dinner was excellent in terms of ingredients, preparation, and seasoning. The breakfast also offered a variety of small dishes, and we were very satisfied from the morning with both dried fish and sashimi. The Onsen, Facility, and Room were clean and well maintained, and the staff were extremely attentive throughout our two-night stay. True to its name, it provided a five-star experience and made our trip to Izu a wonderful one.