ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 25หน้า

The location is simply outstanding. From anywhere on the property, I could see Mt. Bandai beyond Yairoku Pond, and I was moved again and again. In addition, the service, dinner and breakfast, open-air bath, cleanliness, and the lounge’s ease of use were all excellent and comfortable. I’m glad I chose Urabandai Kogen Hotel for my commemorative trip. The nature that changes with each season must be wonderful as well, so next time I’d love to visit in a different season. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

Although the property was originally built as a public lodging facility, it has been renovated so well that it didn’t feel particularly old, and we had a very comfortable stay. Above all, the service from the staff—starting with the front desk—was outstanding, and with only 24 rooms in total, it felt like everything was well attended to. It really reminded me how much a hotel’s quality depends on the hospitality of its staff. The meals were beautifully presented, delicious, and very satisfying. Thank you for a wonderful dining experience. After checkout, we realized our son had left something behind and contacted you; you handled it promptly and delivered it to our home two days later. We apologize for the trouble and would like to express our sincere thanks (though belated).

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

This was my first stay, and having the parking garage underground was reassuring even in the rain. The front desk staff were kind and courteous, and their explanations were clear and pleasant. I also ordered a meal via room service, and it was very delicious. I would like to stay here again when I visit Obihiro.

It was my first stay, but as soon as I arrived at the Hotel, the staff greeted me with “Welcome back.” They were so kind and attentive that it felt like being at home. The food and the Onsen were excellent—I’d love to visit again.

Thank you for your thoughtful emails even before our stay. On the day, our flight was suddenly canceled and we had to take the ferry, but you quickly adjusted the rental car arrangements. The food was cooked right in front of us, and both the taste and portions were excellent; the drinks were delicious too. The hot spring water quality was great, and we were able to truly relax in both body and mind. Everything was perfect!

This was my first stay at this Hotel, which offers the special opportunity to take part in Eiheiji’s zazen meditation and morning service. I was deeply moved by the cleansing, uplifting experience. In the stillness of early morning at Eiheiji, the crisp air filled the temple grounds; seeing so many trainee monks perform their service with such care, and the beauty of moss illuminated by the morning sun—these were all sights you can only experience because you are there so early, and because you stay overnight. I’m truly glad I came. The meals were also wonderful; even without meat or fish, I was completely satisfied by how delicious the vegetables were. The Room and bath were clean and well maintained, everything was spotless, and everyone at the Accommodation greeted us with warm smiles and attentive service—making this a trip I will never forget.

Great value for money, and everything is kept very clean. The bed is clean as well, with no odors. There were no noticeable smells in the unit bath or towels either. The bathtub and toilet aren’t especially spacious, so I’d rate it 4 stars, but there were absolutely no issues. If I had to mention one thing, I would have liked a 32-inch TV in the Room. The front desk staff are very kind. They also offer a welcome drink, which is available until midnight—excellent. I stayed here for the Fuefuki City fireworks festival; it’s about a 20-minute walk, so I plan to stay again next year.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

I decided to write a Review for the first time in almost a year. Everything was flawless, and it was an extremely comfortable stay. The handrails for the open-air bath in the Room were thoughtfully placed with careful attention to movement flow, so even with my mobility issues I was able to bathe safely without feeling anxious. In addition, the handrails were made of wood rather than cold metal, and I truly appreciated the consideration shown throughout for guests. Thank you very much for such a blissful time.

First of all, the meals were outstanding. I’ve had enohara fish before, but this was the most delicious I’ve ever tasted! They paid close attention to how we were doing during the meal, and the timing of each next dish was perfect. Everyone on the staff greeted us with smiles throughout our stay, which made us feel very comfortable. Thank you very much. We’d love to visit again in a different season.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

I stay here about once a month. The staff and everyone I meet at the Hotel are very kind, and I always enjoy a comfortable stay in the Room.

I’d known for some time that you serve wood-fired cuisine, and I was thrilled to finally try it for the first time! It was even more delicious than I imagined.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

It was great that I could take my dog for a normal walk. The Room was also cleaned well, and my dog relaxed without any fuss. The bath had a larger tub than a Business Hotel, and the shampoo and other amenities provided had a pleasant herbal scent. Being able to eat in the Room was also nice because my dog didn’t feel lonely. Even though it has an auto-lock, I accidentally went out without my key, and they came to unlock it for me twice. They helped me without showing any annoyance, which I really appreciated. I’m glad there were places nearby for walks. The cakes from the cake shop just a 1-minute walk away were delicious too.

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

I love this club lounge. No matter what time I visit, the food and drinks are always replenished and neatly arranged. The seating is well spaced, so it’s very comfortable. There are no loud guests, and even families with children are considerate of the time and those around them, so I can relax in peace. Above all, the staff’s professional service is outstanding. One of the experienced gentlemen even made cocktails for me. The Room was impeccably cleaned, and I was able to spend a quiet, relaxing time. I’m always impressed by how courteous the Room staff are on the phone. More Hotels have switched to self-service ice these days, but here a Hotel staff member in a crisp uniform delivers it on a tray with a silver ice bucket—just that alone feels wonderful. Since I need to take medication, having extra mineral water was also very helpful. I also accidentally dropped my hair treatment bottle and broke it, but they kindly replaced it for me. I’m sorry for the trouble during these times of limited supplies. I also appreciated being able to change my newspaper. Thank you for all your thoughtful care. I look forward to staying with you again.