ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 242หน้า

The front desk, the welcoming entrance, the views, the baths, and the staff were all wonderful. This was my first stay, but it’s a Ryokan I’d love to visit again. A few points I’d like to see improved: Regarding payment and the “Come Again Fukushima” Plan, I thought it would apply, but it turned out that only on-site payment was eligible and online payment was not. The application process is confusing, so it would be helpful if it were made clearer. There is no ramp at Fujita-no-Yu, so I would really appreciate it if one could be installed. I was truly comforted by the staff’s warm and natural greetings. I’m glad I could talk about local topics with the person who took care of our dinner. Thank you very much.

We stayed as a family of three (my husband and child). Since it was a non-smoking room, we were able to stay comfortably. The pajamas were nice, and I also liked being able to choose a pillow. You can choose your amenities as well, which I felt was very environmentally considerate. We had to wait in line for breakfast, but it was delicious. The parking instructions and the fee (500 yen) were easy to understand.

I fell asleep in bed while enjoying the night view, and woke up to the calls of several kinds of wild birds—an unforgettable stay. The spacious Room and well-stocked amenities were wonderful. The highlight for me was the French dinner. I was extremely satisfied to have been able to stay at this price, and I would definitely like to come again.

There is a large public bath, and I was able to relax and enjoy it. I stayed in a Room with twin beds, and it was clean and comfortable. Above all, the breakfast was excellent—there was a wide variety of dishes, and I could choose whatever I liked. I’ve stayed at many Hotels, and I think this one is top-level. If I had to mention one thing, the twin Room may be limited by design, but it would have been nice to have a slightly larger desk.

The meals are delicious, and you can relax in the lobby lounge while watching the sunset.

I may have booked at just the right time and stayed on the right day of the week, but it was an excellent stay with a level of satisfaction you wouldn’t expect for under 5,000 yen. Everything was perfect except that the large public bath alternates between men and women, so it isn’t available at certain times. I would definitely like to stay here again.

The front desk staff provided very courteous service, and the room cleaning was excellent. Being adjacent to a shopping mall made shopping very convenient. It is a very good hotel at a reasonable price. I would definitely like to stay here again.

Highly recommended accommodation for watching basketball games at the Fukushima Firebonds' home venue. Enjoy a relaxing stay in a calm atmosphere, just within walking distance to the venue (about 15 minutes). Taxis can be arranged promptly by requesting at the front desk. The breakfast area is spacious and provides a very peaceful experience. Breakfast is Japanese-style, with unlimited refills of rice and miso soup. All staff are friendly and welcoming. We stayed in a connecting room for four people and had an excellent time—definitely want to visit again!

We stayed in a luxuriously designed Suite Room. The 24-hour free-flowing cloudy Onsen in the Room was pure indulgence. Even among Accommodations with an open-air bath, I don’t think you’ll find another with a bath as large as this Accommodation’s. The mountain and river cuisine also showed great attention to detail—highly recommended for a stay.

Superb Rooms overlooking Miyako Blue and an outstanding cocktail hour—this is exactly why I strongly hope to see the “lounge operation” perfected. As a newly opened Hotel, I had been eagerly looking forward to it since last year. After actually staying, I was overwhelmed by the refined, upscale concept and beautifully crafted spaces on par with Mirage. As a devoted heavy repeat guest who truly loves Shigira Resort, I can say that—just like the Allamanda main building—the hospitality and service quality of the staff are top-tier. What impressed me most was the design of the Executive Ocean Room. Being able to soak in the bathtub at leisure while gazing out at the Miyako Blue sea right in front of you is pure luxury, and personally, I found this Room’s spatial design among the best on the island. Due to our flight schedule, we used the lounge starting from cocktail time, and to be perfectly frank, it surpassed Mirage within the same resort. The selection was extensive and everything was exquisite. My spouse and I do not drink alcohol, but there was one exceptional fruit juice (it’s so delicious that I’d rather not name it for fear it will become too popular) that made us feel its cost must be even higher than many alcoholic options—resulting in a thoroughly satisfying evening even for non-drinkers. Breakfast is also very stylish, with excellent presentation and taste. However, from a professional perspective, one suggestion: there are too many liquid items such as various smoothies, which leaves you feeling overly full of fluids. I felt there may be room to reconsider the overall balance of offerings (the proportion of beverages). And precisely because everything else was perfect and we were extremely satisfied overall, there is one—and only one—major point where I would ask for strict improvement: the Executive Lounge tea time. After breakfast, we went to the lounge with high expectations based on how wonderful cocktail time had been the night before—but were shocked to find it almost completely empty of food. Promoting that state as “tea time” as a perk for club-floor guests is clearly detrimental to a Hotel with such strong branding. I strongly request prompt improvement. The facilities are excellent; staff quality is outstanding; cocktail time is truly superb—which makes only this gap at tea time feel especially wasteful. This Hotel undoubtedly has what it takes to be among Miyakojima’s very best, so I hope that by my next stay your lounge operation will have been updated into its ideal form.

I stayed in a newly renovated Room with an open-air bath. The Room was spacious, and the open-air bath was large enough to relax in comfortably, which was great. The food was carefully prepared and very delicious.

It was an Accommodation on the mountainside of Mt. Hakkoda, almost like a mountain lodge. As such, the Facility showed some age, but it also had a charming sense of history. The Onsen was excellent. The meals were just the right portion for seniors. The Shuttle Service from Shin-Aomori was a great help. On the way back, you also stopped by Sukayu Onsen—thank you very much. The night sky full of stars was wonderful as well.

We stayed here to celebrate a family birthday. We sincerely appreciate the warm hospitality of the staff who assisted us. The food was delicious, and we left feeling completely satisfied. We also enjoyed the sauna, open-air bath, and projector.

It was my first stay, and the front desk and breakfast staff were all very pleasant and welcoming, making my stay comfortable. The breakfast offered a wide variety of options, and choosing what to eat was part of the fun.

I would like to stay here again.

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

We used this Hotel for a senior couple's trip to Tokyo. Although it is just one stop from Tokyo Station on the Keiyo Line, my husband has back pain, so we opted to take a taxi from Yaesu Exit instead of walking to the Keiyo Line platform. The taxi fare was 900 yen, and it was worth using the taxi. After leaving our luggage at the Hotel, we immediately went out for sightseeing in Tokyo. It took a bit of walking to get to Kayabacho Station on the Tozai Line, but Hibiya Line's Hatchobori Station was just a 1-minute walk from the Hotel, which was very convenient. We reserved a Cozy Room. It was smaller than expected but well-equipped with amenities and thoughtful touches that made us glad we chose this hotel. We selected a breakfast-included Plan, and breakfast at the first-floor restaurant was delicious with pleasant service. If given another opportunity, I would choose this Hotel with breakfast included again. One minor issue: figuring out how to use water in the sink was slightly confusing.

This stay was for visiting someone in the hospital, but there were supermarkets and a movie theater nearby, so we were able to spend our free time comfortably. At the Hotel, we also made use of the complimentary drinks and massage chairs. I didn’t use it myself, but the two men said the large public bath for men was great and seemed very satisfied. We also appreciated that breakfast was included.

I visited during the Obon holidays on a motorcycle. It was raining that day, and we were soaked... As soon as we arrived, a front desk staff member came outside and guided us, saying, “Please park in this space,” and it turned out to be the parking spot closest to the entrance. Then, when we unloaded our luggage and went to the front desk, they immediately handed us bath towels! I’ve stayed at many Accommodations on touring trips, but this was the first time I’d ever received such thoughtful treatment, and it truly made me happy. Of course, you might expect that kind of service at a luxury Accommodation—but this happened at a busy Business Hotel during Obon. Once again, thank you from the bottom of my heart. For those traveling by motorcycle: since this Accommodation kindly sets aside motorcycle spaces for guests, please let them know your bike type and how many bikes you have when making your Reservation (e.g., “Type ○ motorcycles: ○”).

We stayed here because my daughter was competing in a national swimming championship. Unfortunately, a typhoon was approaching, so we couldn’t enjoy the view from the window, but the Accommodation is in a seaside location that seems to offer great scenery. The Room had bunk beds (shoes allowed), a TV, and a refrigerator. Since there is also a toilet and shower, I think it’s fine even for those who don’t like Onsen. Guests can use the Onsen as many times as they like after entering once, which was very helpful. There are also dining options on the premises, making it very convenient. I would like to stay here again when we come to Miyazaki.