전국 × 고객 서비스 평가가 높은 호텔·료칸 - 242페이지

The front desk staff provided very courteous service, and the room cleaning was excellent. Being adjacent to a shopping mall made shopping very convenient. It is a very good hotel at a reasonable price. I would definitely like to stay here again.

Highly recommended accommodation for watching basketball games at the Fukushima Firebonds' home venue. Enjoy a relaxing stay in a calm atmosphere, just within walking distance to the venue (about 15 minutes). Taxis can be arranged promptly by requesting at the front desk. The breakfast area is spacious and provides a very peaceful experience. Breakfast is Japanese-style, with unlimited refills of rice and miso soup. All staff are friendly and welcoming. We stayed in a connecting room for four people and had an excellent time—definitely want to visit again!

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

We stayed in a luxuriously designed Suite Room. The 24-hour free-flowing cloudy Onsen in the Room was pure indulgence. Even among Accommodations with an open-air bath, I don’t think you’ll find another with a bath as large as this Accommodation’s. The mountain and river cuisine also showed great attention to detail—highly recommended for a stay.

I stayed in a newly renovated Room with an open-air bath. The Room was spacious, and the open-air bath was large enough to relax in comfortably, which was great. The food was carefully prepared and very delicious.

It was an Accommodation on the mountainside of Mt. Hakkoda, almost like a mountain lodge. As such, the Facility showed some age, but it also had a charming sense of history. The Onsen was excellent. The meals were just the right portion for seniors. The Shuttle Service from Shin-Aomori was a great help. On the way back, you also stopped by Sukayu Onsen—thank you very much. The night sky full of stars was wonderful as well.

We stayed here to celebrate a family birthday. We sincerely appreciate the warm hospitality of the staff who assisted us. The food was delicious, and we left feeling completely satisfied. We also enjoyed the sauna, open-air bath, and projector.

It was my first stay, and the front desk and breakfast staff were all very pleasant and welcoming, making my stay comfortable. The breakfast offered a wide variety of options, and choosing what to eat was part of the fun.

I would like to stay here again.

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

We used this Hotel for a senior couple's trip to Tokyo. Although it is just one stop from Tokyo Station on the Keiyo Line, my husband has back pain, so we opted to take a taxi from Yaesu Exit instead of walking to the Keiyo Line platform. The taxi fare was 900 yen, and it was worth using the taxi. After leaving our luggage at the Hotel, we immediately went out for sightseeing in Tokyo. It took a bit of walking to get to Kayabacho Station on the Tozai Line, but Hibiya Line's Hatchobori Station was just a 1-minute walk from the Hotel, which was very convenient. We reserved a Cozy Room. It was smaller than expected but well-equipped with amenities and thoughtful touches that made us glad we chose this hotel. We selected a breakfast-included Plan, and breakfast at the first-floor restaurant was delicious with pleasant service. If given another opportunity, I would choose this Hotel with breakfast included again. One minor issue: figuring out how to use water in the sink was slightly confusing.

This stay was for visiting someone in the hospital, but there were supermarkets and a movie theater nearby, so we were able to spend our free time comfortably. At the Hotel, we also made use of the complimentary drinks and massage chairs. I didn’t use it myself, but the two men said the large public bath for men was great and seemed very satisfied. We also appreciated that breakfast was included.

I visited during the Obon holidays on a motorcycle. It was raining that day, and we were soaked... As soon as we arrived, a front desk staff member came outside and guided us, saying, “Please park in this space,” and it turned out to be the parking spot closest to the entrance. Then, when we unloaded our luggage and went to the front desk, they immediately handed us bath towels! I’ve stayed at many Accommodations on touring trips, but this was the first time I’d ever received such thoughtful treatment, and it truly made me happy. Of course, you might expect that kind of service at a luxury Accommodation—but this happened at a busy Business Hotel during Obon. Once again, thank you from the bottom of my heart. For those traveling by motorcycle: since this Accommodation kindly sets aside motorcycle spaces for guests, please let them know your bike type and how many bikes you have when making your Reservation (e.g., “Type ○ motorcycles: ○”).

We stayed here because my daughter was competing in a national swimming championship. Unfortunately, a typhoon was approaching, so we couldn’t enjoy the view from the window, but the Accommodation is in a seaside location that seems to offer great scenery. The Room had bunk beds (shoes allowed), a TV, and a refrigerator. Since there is also a toilet and shower, I think it’s fine even for those who don’t like Onsen. Guests can use the Onsen as many times as they like after entering once, which was very helpful. There are also dining options on the premises, making it very convenient. I would like to stay here again when we come to Miyazaki.

We always arrive late, but thank you for kindly accommodating us. We truly appreciate the owner’s warm hospitality. We look forward to staying again.

I stayed here the night before my trip. I had to work early the next morning, so it was very helpful.

I chose this Accommodation because I was planning to stay near Cape Irago for a motorcycle event. As others have written, the food is unquestionably delicious and plentiful. I was especially satisfied with both the quality and quantity of the sashimi. They served many other dishes as well, but I still felt full from the Iekei ramen I had for lunch, so I couldn’t finish the simmered fish or the hot pot—and that was truly disappointing because everything tasted so good. Next time I stay, I think I should skip lunch. Since we were leaving early the next day, I couldn’t eat breakfast, which was a shame, but the rice balls they prepared for us were very tasty—so it made me think breakfast must have been great too... The bath was out of order, so we used a day-use bath at a Hotel about a 10-minute walk away. I was tired and would have preferred using the Accommodation’s bath, but the Hotel’s large public bath felt great as well, so overall it balanced out and I gave 4 stars. I heard our Room would be on the third floor and thought climbing stairs might be tough, but there was an elevator, which was reassuring. The Room being a Japanese-style room felt comfortable for me. The toilet and sink area seemed to have been renovated; they were bright and clean—and of course there was a washlet toilet seat. Since we’re coming from Kyushu, it’s not easy to visit without a motorcycle event, but if there’s another opportunity, I’d like to stay again.

The bathroom, washbasin area, and futons were all very clean. I was surprised that I slept longer than usual. I also enjoyed using the large public bath—it was very relaxing. There was always someone at the front desk, and the service was excellent. Thank you very much.

It was very good. The convenience store is a bit of a walk, but there were several handy shops nearby. That was really helpful for business travelers. Thank you again, and we look forward to staying with you next time.

Among the many Accommodations, we chose Taira no Ie because of the breakfast and a Room with a view of Yubatake. It wasn’t a typical breakfast—suiton, chimaki, and dessert waffles were available for seconds, and we were completely full. Everything was delicious. The Room was spacious and clean even for four adults, and it was great to have two sinks. The staff were young foreigners, but their service was excellent; they spoke Japanese earnestly and it was charming. The Onsen water was very hot, but it left our skin feeling smooth. It was right in front of Yubatake, so it was convenient for walking around, but getting up to the Accommodation by car was difficult because of the steep slope and crowds. Still, we’re glad we chose Taira no Ie. We fully enjoyed Kusatsu Onsen. Thank you very much.