ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 24หน้า

All the meals were delicious, and the Onsen was wonderful. The Room and bath areas were kept very clean, so we had a very comfortable stay. The amenities were well provided and really helpful. There was bottled water in the Room refrigerator, and there was also a lounge where you can freely enjoy soft drinks; we had coffee after dinner as well. The Japanese garden in the courtyard was also beautiful. We could choose our favorite yukata, which made us feel even more excited. All the staff were kind and helpful. There were lots of cute cat-themed items in the lobby, hallways, and lounge, which was very soothing. We were able to relax at a leisurely pace. There was a roadside station and a supermarket nearby, so the location was convenient as well. It was such a lovely Accommodation that we would love to stay again. Thank you very much!

I’ve been staying here for years, so I always feel at ease. It’s close to the station, and there are plenty of supermarkets, convenience stores, and reasonably priced places to eat nearby. It’s also fun to take a walk around town.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

- Convenient location near the station; being in Kamata makes it especially convenient for early-morning or late-night use of Haneda Airport. There’s a supermarket just around the back corner, which is great. - The Room has all the basic essentials. - The walls are a bit thin, but if that doesn’t bother you, it’s good value for money. - It would have been nice if the in-house guide map showed which floor the coin laundry is on.

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

Conveniently located near Saito-Miyakonojo Station and Hiroguchi Bus Stop, making it easy to find. The building is new, and the rooms and facilities are very clean. The "Tabibito no Yu" on the first floor is a natural Onsen, very clean with a large bath where you can relax and unwind. Breakfast offers both Japanese and Western options with a good variety and delicious taste. Within a 5-minute walk, there are many izakayas (Japanese pubs) and yakiniku restaurants, so there's no need to worry about dinner. I visited an izakaya where I enjoyed Miyazaki beef, pork, and chicken at an incredible value not seen in Tokyo. If I have another chance to visit Miyakonojo, I would love to stay here again!

The front desk staff were very kind, courteous, and helpful. I was also surprised by the cable car from the parking lot—it was a wonderful experience. We enjoyed both the private family bath and the large public bath, and felt truly refreshed. Although our stay was No Meals Included, we took a stroll around Ikaho’s Onsen town and had a relaxing time. The Room was spacious enough, and we had no inconvenience with the Facility amenities. This is an Accommodation we would love to stay at again if we have the chance to visit Ikaho. Thank you very much.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

We stayed here for our second night. We were blessed with great weather—it was perfect. Since we arrived early, we visited Otaki Falls nearby, but the valley was deep and the elevation changes were intense, leaving us completely exhausted. (There were some fallen trees and rockfalls, so we had to take a detour.) This is a wonderful auberge, just as reputed. That day it was only our group, so we fully enjoyed the private bath, and the Room was lovely—we could relax and truly enjoy a cool summer getaway. Every dish was delicious, and the wine at dinner was outstanding. We were especially impressed by the peach dessert. The owners’ warm hospitality was exceptional—this has become an Accommodation we definitely want to visit again.

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

This was my second stay, following my visit in July. Perhaps because of that, the owner seemed more relaxed than last time, and I felt we were able to connect a little more. In my previous Review, I wrote things like how it didn’t feel like the cats were the type you could constantly pet, and that one of them seemed unhappy when we took photos. I got the impression the owner may have been a bit concerned about those comments. However, what I really meant was that this Accommodation is worth visiting not for the cats, but for the food—so if it came across as a negative Review, I truly apologize. This time, Candy looked very pleased when I petted her around her neck and chin, and Mew repeatedly showed off catching food in her mouth. I felt we became friendlier than last time. Cats are naturally moody—and just like people, there are times when they’re not in the mood. Since taste is subjective, it might be clearer for first-time guests if you highlight “cute cats” rather than focusing too much on the cuisine. Personally though, I think of this place as: amazing food first, plus the bonus of meeting adorable cats—so honestly, I would come even if there were no cats. This time I added breakfast as well. The homemade dressing was delicious; the miso soup had a rich dashi flavor; and overall—including dinner—you can really feel how much care goes into every dish. Dinner included some items from last time as well as some changes, so even repeat guests can enjoy it. I travel almost every month throughout The whole country and overseas (40 countries), so I can’t visit very often—but whenever I’m heading to the Izu area again, I’d love to return. Please keep running this Accommodation for as long as your energy and motivation allow.

This was our first stay, and the hostess was very warm and welcoming. We felt truly at home, and it was a wonderful Accommodation. The conger eel course was a bit too much for us in our 70s, so we couldn’t finish the final clay pot rice. They kindly made it into rice balls for us, and we enjoyed it very much. Next time, we would love to visit again for the 3-year-aged pufferfish.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.

I stayed here last year and had such a wonderful experience that I decided to return again this time. Once again, my expectations were fully met. I was satisfied with everything—the Room, the meals, and the service—and was able to enjoy a truly relaxing stay. I had dinner at the counter seats, and it was an especially luxurious moment to enjoy the meal while watching a beautiful sunset. The chef’s personality was also wonderful, and I had a great time chatting about various topics throughout the evening. Last time, there were sushi refills during dinner, so I assumed it would be the same concept this time as well. However, this time the menu was thoughtfully arranged in a different way. While there were no sushi refills, sushi was served several times between courses, which made for an enjoyable experience with a different style from last time. Every dish was delicious and highly satisfying. Overall, I felt comfortable throughout my stay and am very pleased. If I have another opportunity, I would love to stay here again. Thank you very much.

We enjoyed another wonderful trip to Kanazawa. The staff at the club lounge were very kind and took great care of us. The green tea jelly was especially delicious. Thank you very much! We’re looking forward to visiting again in winter.

A few days before my stay, I emailed to check on the impact of the heavy rain, and received a courteous reply with detailed information, which reassured me and allowed me to stay with peace of mind. The dining staff casually shared helpful updates, and the next morning provided even more detailed information. Every staff member was pleasant without being overly formal, making my stay very comfortable.