전국 × 고객 서비스 평가가 높은 호텔·료칸 - 24페이지

Obuse, the town of Hokusai and chestnuts, is a beautiful place with streets that feel like a theme park. We arrived a little early by car, so we visited Gansho-in Temple and Jokoji Temple before heading to Masuichi Kyakuden. The ceiling painting at Gansho-in—Katsushika Hokusai’s “Phoenix Glancing in All Directions”—was truly breathtaking. As soon as we pulled up in front of Masuichi Kyakuden, a staff member came right out and promptly carried our luggage inside. The hugely popular “Chestnut Dessert Suzaku,” which is notoriously hard to get, will be available from 9/10 this year. Since guests staying at Masuichi Kyakuden receive priority guaranteed access, Reservations for Accommodation after 9/10 will become difficult as well. Because we stayed before then, booking our Accommodation was easy. Stepping inside Masuichi Kyakuden, you’re immediately enveloped by the stately atmosphere of the kura storehouse building. Our Room was on the second floor—we chose the Relax Twin—and despite being in a kura-style structure it even has a terrace, with plenty of sunlight and an airy feel. We were told there are other Rooms with an even calmer, more traditional kura ambiance; however, the ceilings are high throughout so nothing feels cramped. Designed by architect John Morford, the Room is fully Western-style with extensive use of stainless steel; the glass-and-stainless bath is especially worth seeing. Amenities are L’OCCITANE; there are complimentary drinks in the refrigerator along with coffee and tea—everything you’d expect from this kind of high-end Ryokan—making for a very comfortable stay. For dinner, we walked about three minutes to Obusedo Main Store (part of the same Masuichi group). Every dish showcased the chef’s experience and taste. The soup course, simmered dishes, and grilled items had a Kyoto kaiseki style—above all else, the dashi was outstanding. The sashimi was fresh and perfectly seasoned as well. Local ingredients were used throughout, making it highly satisfying overall. One note: at the beginning you’re served blanched Kurakake beans and Matsumae-zuke; these are not part of the course meal itself (just for clarity). They’re clearly meant as snacks for alcohol—especially sake brewed at Masuichi Ichimura Sake Brewery within the same group—and they pair beautifully: firm Kurakake beans soaked in refined dashi alongside Matsumae-zuke packed with seafood umami go perfectly with slowly sipped Masuichi sake. In autumn Obuse becomes all about chestnuts; while we couldn’t try “Chestnut Dessert Suzaku,” we did get to enjoy “Mont Blanc Suzaku,” a Western-style take on Suzaku. This is served at their affiliated café “Entotsu.” We nearly gave up because of the long line—but learned that staying guests can make Reservations—so we were able to enjoy it without waiting. When you stay at Masuichi Kyakuden, be sure to treat yourself to one of their “Suzaku” chestnut sweets if you can. Overall it was an excellent stay—we thoroughly enjoyed Obuse."""

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

The Hotel Room was very spacious, with a sitting area and large paintings, which allowed me to relax and feel at ease. I had an online interview to secure a new project, and I was so impressed by the elegant Room that it put me in a confident mindset. Perhaps because I took the interview calmly, I was told, “Perfect.” The spaciousness of the Room brought peace of mind, and I was extremely satisfied. The balcony had a table and chairs, there was also a TV in the bathroom, and the ceiling featured special curved woodwork that made it feel like being on a ship. I was able to spend truly meaningful time here. I look forward to staying again.

After watching the Awa Odori, our family of four stayed here. We couldn’t find anywhere in Tokushima City with two Rooms available, so we chose this place by elimination—but we were very satisfied. The Rooms were connected Rooms, with two Rooms linked by an internal door when opened. The beds were bunk beds, which our kids found really fun and enjoyed a lot. The bath was available until 9:30 a.m., so even though we checked in at 11:30 p.m., we could relax and enjoy it. The water had a slightly salty quality and the temperature was just right—excellent overall. Breakfast focused on organic ingredients and was served buffet-style; everything was delicious. We hadn’t heard of this Hotel before, but it was clean and very nice. We’d definitely like to stay again if we have the chance.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

Due to work, I needed to park a truck about the length of a microbus. They allowed me to park in the space behind the Hotel. Before arriving, I called near the Hotel and they kindly gave me directions and waited for me at the entrance. Since it was a completely unfamiliar town, their attentive support made me feel at ease. It was a long trip from Niigata Prefecture, so I was relieved. When I asked because I couldn’t figure out how to operate the Room air conditioner, they explained it carefully. The Room is clean. Breakfast was delicious. At an affordable price, it’s a good Hotel where you can feel safe and rest comfortably.

I was looking for a Hotel around Lake Toya where I could stay with my dog, and chose this Hotel— it was truly an outstanding experience. Both breakfast and dinner were exceptionally delicious, and I was completely satisfied. The facilities were clean and modern, and all the staff were wonderful. The only thing I noticed was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. I would love to visit again!

The complimentary drink service and delicious breakfast were included, and I had a very comfortable stay. The room was clean, and the amenities were well stocked. If I visit Okinawa again, I would definitely like to stay here.

I stayed at this Hotel after returning from the Awa Odori festival. I watched Awa Odori from paid seating, and before I could even enjoy the afterglow, I headed to the bus stop—only to find there was just one bus per hour. On top of that, people rushed on without lining up, and after being jostled on a packed bus, I arrived at the Hotel exhausted. The front desk staff welcomed me without showing any displeasure, and I slept soundly until morning! Breakfast was inexpensive yet delicious, with a wide variety of items. The massage chairs were also free to use, so I could relax with a massage until it was time to leave. Thank you for taking such good care of me.

I have stayed here several times. The building is a bit old, but it is well cleaned and comfortable. Breakfast has improved even more than before with a wider variety of side dishes, and the curry in particular keeps getting better. If I may mention one complaint: could something be done about the showerhead? I would like to relax with a gentler water flow.

The building is old, but it’s clean and has a nice feel. If the weather is clear, a walk along the seaside would be great. You can also use the rooftop open-air bath anytime during your stay. Breakfast was a good portion and very tasty. However, it seems the menu doesn’t change even for a Multiple Night Stay, so keep that in mind. There’s also a Royal Host next door, so you won’t have any trouble. The Room is spacious enough for the price, but the sofa is small, so it’s hard for two people to relax comfortably together. Staying at a luxury Ryokan and enjoying an upscale Hotel experience is nice too, but Beppu has been getting more lively lately—so I think it’s also fun to stay at a great-value Hotel like this one and enjoy nightlife around town. I’d like to drop by again sometime.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

This was my second stay. It’s an Accommodation where every detail is well taken care of. It’s also pet-friendly.\nThe staff are kind as well. I’d love to stay here again.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

At check-in, the staff were very helpful and welcoming. They shared useful tips, such as how registering for membership allows you to extend checkout until 11:00 a.m. on the same day. We stayed in a Room with a double bed and a loft bed above it, and all three of us slept comfortably. The bedding, towels, and gowns are from their own original brand, and they felt great to use. The bathtub was large enough to stretch out and relax. Breakfast was simple but satisfying, and we enjoyed it.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

I’d been looking forward to our stay and couldn’t wait after checking the website and YouTube beforehand. On the day, the owner couple welcomed us with warm smiles. In a cute, spotless Room, we enjoyed delicious homemade cookies, and I had a great time chatting with my son. Dinner and breakfast were just as described in the Review—fresh, tasty, and very satisfying. Our time with the cats was short, but we were truly happy. We were delighted to meet the kind owner and his wonderful wife with her lovely smile, as well as Candy, Myu, Yuki, and Haku. Sorry to our cat at home, but we’ll be back again. Thank you in advance.

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.

Perfect for a family of four! The views are spectacular—no doubt about it! The owner is a true gentleman—no doubt about it! As others have mentioned, the Room has a stylish scent (maybe from an air freshener?), and some guests may feel differently about it. Sing karaoke, dance, enjoy the Onsen, have a BBQ, take in the night view and the morning view—and check-out is at 13:00. We had a wonderful time!