ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 211หน้า

A wide variety of amenities are available at the amenity buffet, and the Room is clean—excellent value for money!! I’ll definitely stay here again when I’m in Toyotashi Station.

I was truly impressed by the wonderful location, with views of the Onsen, the sea, and the sunset. For dinner, we enjoyed a local seasonal kaiseki meal; hot dishes were served in warm bowls and cold dishes were kept cold, and everything was freshly prepared using locally sourced ingredients—absolutely delicious. The staff were attentive to even the smallest details, allowing us to spend a very fulfilling time. Breakfast was also excellent; we warmed grilled fish (nodoguro) and octopus tempura over charcoal, and could really feel the care put into its preparation. We also enjoyed Kamenoi Hotel’s signature late-night tantan noodles as a tasty supper. I would love to stay again if I have the chance.

The Room was clean, and we had a great time!

We stayed for one night with a child (No Meals Included), and the staff were very courteous. After walking around for sightseeing, our child was tired and in a bad mood, and I was exhausted from long-distance driving and sightseeing as well. We were able to relax and ease our fatigue in the bath, and even enjoy a snowy view from the open-air bath (as a cold wave had arrived). The scenery was wonderful, and we were very satisfied. The Room was also kept clean and well prepared, providing a comfortable environment to rest.

The Room was clean and spacious, which was of course wonderful, but each breakfast dish was made with care and tasted amazing! The staff who prepared it early in the morning kindly greeted us with “Good morning!” and even put ice in our water bottle when we headed out. We truly appreciated your hospitality—thank you!

A truly exceptional Hotel, offering simple elegance and abundant free-flowing Onsen water sourced from Gero’s natural spring. Attentive staff and housekeeping, along with a well-organized Room. A warm and welcoming second home you’ll want to return to again and again.

I made a Reservation here because I was staying with my child and wanted a Room with an Onsen bath. Since you fill the open-air bath yourself, you can soak whenever you like, and at night the stars were beautiful—enjoying the Onsen under the night sky was amazing. The staff were very kind: they gave us sightseeing tips, and although the main building is just a short walk away, they also came to pick us up for dinner and breakfast. Dinner was more than we could finish, while breakfast was just the right amount. The building itself is old, but it was kept very clean, and we were treated with great care—overall we were very satisfied. A staff member will guide you, but if you are staying in an annex building you will drive close to it, so I recommend going to check-in without carrying your luggage.

It was very good. The front desk staff (several people) were very attentive and helpful, and they assisted us in many ways. It was a little difficult to adjust the Room air conditioning. The value for money is excellent and the location is great, so I would definitely like to stay again. Thank you very much.

I’ve stayed here many times, and this was the first time I was impressed that breakfast seating was open. Also, since it’s bonito season, they served a generous portion of delicious bonito sashimi in the morning! This is an area where even the grilled salmon is unbelievably good, so breakfast was already high quality—and then they added sashimi too. I was very satisfied! The Room and Facility are a bit old, but if that doesn’t bother you, I think it’s a great Accommodation. It’s also close to a convenience store.

I stayed for two nights to attend a live concert. It was really helpful that the property is close to the station, since getting around on tired feet can be tough! All the amenities were available in the lobby, which was reassuring, and the Room was clean and comfortable. I’d like to stay here again if I have the chance.

I stayed for two nights to attend an event in Tokyo. Since it’s right in front of the station, getting around was easy, and it was a great help that they stored my luggage both before check-in and after check-out. The front desk service and all staff were pleasant, making the stay very comfortable. I could also tell the Room had been carefully cleaned. With thoughtful services like bottled water, a breakfast buffet, and a 24-hour coffee machine, I was able to relax and enjoy my time. I stayed in a non-smoking Room, and I appreciated that smoking floors were clearly separated. I’d like to stay here again.

Everything—the views, the Room, the baths, the meals, and the hospitality—was outstanding. My whole family kept saying again and again that we had never stayed at such a wonderful Ryokan. First of all, the baths! The view of Otaru spread out below from the open-air bath was breathtaking. (We also really appreciated that the amenities were from a well-known cosmetics brand and that towels were always available.) Inside the Ryokan, there were furnishings that evoked the former prosperity of the Herring Mansion, making it an irresistible place for history lovers. Both dinner and breakfast were delicious, and I especially can’t forget the potato with butter sauce—a long-loved specialty of this Ryokan. It was such an incredible time that I almost didn’t want to recommend it to others. I definitely want to come back again next time.

We stayed here for a family trip combined with our annual visit to the graves in Niigata. The building is old, and there was an unpleasant smell outside the room, possibly due to an out-of-service restroom nearby. However, the room was clean, and the Onsen was very relaxing. The Hotel staff were very kind, and we would like to stay here again on our next visit.

The view of Matsuyama Castle was great, and it looked especially beautiful at sunset. The Room was also clean. I’m not a fan of unit baths, so having the bath and toilet separate made my stay comfortable. However, I would have liked a wash basin in the bathroom.

I stayed at this Hotel again for a live concert in Takamatsu. The location is excellent, with the downtown area nearby, and since the Hotel is on the 9th floor and above, the Room was quiet even though it’s in a lively area. The service was also wonderful. I shipped my luggage in advance, and the staff were polite on the phone and considered my Room request. On the day of arrival, the front desk staff were very kind. When I left for the concert, they saw me off with smiles and said, “Enjoy.” I would like to stay here again. Thank you very much.

Thank you for coming out to guide us to the parking lot. I was worried our child might be noisy, but since our Room was along the road, it didn’t bother us too much. We also enjoyed a hearty breakfast. Thank you very much. After check-in, we were offered a snack, but were told to have it here (in the lobby). I appreciated being offered, but with a child we couldn’t eat calmly, so we declined. I would have been happy if you could also suggest having it in the Room depending on the situation.

As part of the eco-conscious Facility operations, I stayed for a Multiple Night Stay. There was no sheet change, but fresh towels were delivered to the entrance door every day, so it was not inconvenient at all. The selectable breakfast each morning (boxed meal, self-serve coffee, barley tea, and miso soup) included options like a pork-and-egg rice ball bento, hamburger steak bento, and sandwiches—there was no repetition and I enjoyed a variety. Everything was delicious. The location was convenient as it is close to the bus terminal and the port for remote islands. Overall, I had a comfortable stay.

They were extremely kind. The next day, I tried to book a sightseeing taxi, but none were available and I was in trouble. A member of the Hotel staff kindly showed me around for half a day. Thank you so much. It may be rude to say this, but I was surprised to find such a wonderful Hotel in Oki.

Stayed during a weekday due to a cancellation, aiming to relax with my dog in the Room for 3 nights during the hot summer. After returning from a morning walk, we were met with a tsunami advisory and then a warning! While waiting in the Room wondering what to do, the front desk staff kindly checked if we could evacuate with my dog to the Hotel across the street. Thanks to their excellent support, we safely evacuated and enjoyed an empty Ichinomiya. Thank you for your wonderful assistance. I'll definitely come again!

The service was excellent with smiles. The restaurant on-site was particularly impressive, with a chef who seemed like a top-notch professional, and I truly enjoyed a delicious dinner even by myself.