ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 210หน้า

Above all, the staff were wonderful. No matter where we passed them, they always greeted us, and the front desk staff were very attentive. The Room was also kept very clean. Even the top of the lockers in the changing area had been cleaned. Thank you for your excellent hospitality.

I stayed for two nights for a trip to Nara. It was very convenient with direct access from JR Nara Station. My Room was on the 9th floor, with a great view, and I had a comfortable stay. All the staff were very kind and always greeted me with a smile, which made me very happy. When I asked how to get to sightseeing spots, a Hotel in Kyoto told me to just check Google Maps and didn’t help much, but every staff member here explained things kindly and clearly. It was more convenient and faster than what I found online, so it really helped. The large public bath felt crowded all the time because the changing area is small and there aren’t many lockers. It was helpful that I could check how crowded it was via QR code. I also appreciated the free ice cream. The breakfast buffet was nice because there were different items on the first and second day. They also stored my luggage both before check-in and after check-out, which was a big help. I would like to stay here again when I visit Nara.

Stayed for one night. I couldn’t hear noise from the neighboring rooms and slept well. I wasn’t sure how to do the self check-in and had forgotten my room card, but the wonderful concierge helped me. It’s close to the station, and there are plenty of shops nearby, which was very convenient.

This trip was a relaxing getaway with my elderly mother. We are grateful for the thoughtful care from everyone at Suiou. At check-in, they noticed my mother using a cane. For bathing, they told us it can be slippery and that she was welcome to bring her cane into the Onsen. At meals, both breakfast and dinner, when we went to the restaurant they prepared a nearby seat for us, and they also let my mother use a cart to carry her food. Their kind words warmed our hearts. The only disappointment was that there were stairs at the entrances to the Onsen and the Living Café, but my mother seemed very satisfied. All of the food was delicious, and we could faintly see Mt. Iou from our Room window—making it a wonderful trip. We promised to come again next year if we are well enough. Thank you so much to all of the staff.

Every year during the Obon holiday season, I stay here to avoid the crowds. It feels like there are more tourists each year, but it still never feels crowded, and I love being able to relax and fully enjoy nature. This year, a typhoon caused a power outage across the entire area on our first day, and the electricity went out around 7:00 PM right at dinnertime. It was inconvenient in many ways, but the meal was still lavish and delicious, and during the outage we managed with other guests using our phone lights. However, it wasn’t just that we couldn’t use electricity—there was no air conditioning, running water, or even toilets available until power was restored at 11:00 PM, which honestly made us anxious. Even so, the staff repeatedly brought us drinking water and even offered Shuttle Service by car to nearby restrooms in a small pocket park so we wouldn’t feel uneasy. Their warm support truly meant a lot to us. After the power came back on—even though it was late at night—they came to inspect the open-air bath in our Room as well. Thanks to that, we could relax with peace of mind in the Onsen and go to sleep feeling refreshed. Because they have their own private hot spring source, hot water pours into the in-room open-air bath with incredible force nonstop. I couldn’t help asking, “Is it really okay to let it run this much?!”—and they told me this is one of Tomiya’s proud features. We gratefully enjoyed the open-air bath many times and my skin felt wonderfully smooth. When you stay two nights, the menu changes as well—and everything is so luxurious you can hardly finish it all. Between the food and especially the warm hospitality from everyone on staff, we had another wonderful two-night stay. Because there aren’t many tourist attractions nearby, you can enjoy a truly luxurious trip focused on rest and refreshment without being rushed from place to place. Thank you again for such a lovely time this year. We’ll be back again next year.

I was able to relax! I went to Sapporo for a bit of self-discovery. While exploring, I looked into the city’s history—riding the streetcar and even doing a full loop... My Plan depended on the weather and how much energy I had. The exterior is not flashy, but the Room was spacious and very clean. Even the smoking room had a sofa, which was wonderful! I also used the Onsen at an affiliated Hotel—only 600 yen, and it was a great bath. There’s also a convenience store along the way, which is very handy! Shingen Ramen has opened too, so it was lively. I’ll stay here again.

Although the discount was conditional, the original rates were not high, and breakfast was included, so it felt like a great value. The Room key used a key-lock system, so it may not be new, but everything was kept clean and tidy, and the front desk staff were pleasant and helpful.

I’d been looking forward to the reopening! The food was absolutely delicious. There were plenty of vegetables, so it was well-balanced and healthy. The roast beef and seafood were fresh and high quality—you could really feel the attention to detail. The hot spring water was excellent, and I was able to relax and soak at my leisure.

This was my first stay, and I was very satisfied because both the front desk area and the guest Room were very clean. I used the parking lot, and it was reassuring to know that a space could be secured with advance registration. I also appreciated being able to enter and exit freely. One small disappointment was that the loungewear is a one-piece type; personally, I prefer a separate set. For this level of quality, it felt like excellent value for money. I would like to stay again.

This time, we stayed in a Room with a separate bathroom, and it was very relaxing to take a bath. The bed was very large and comfortable. The duvet was also very large, though it may have been a bit too big for sleeping. The location was great, the cleaning was thorough, and we had a comfortable stay. For breakfast, we enjoyed the pre-portioned side dishes and the white stew. We would love to stay again next year.

I’ve stayed here many times. This Hotel is extremely convenient for visiting Oiwa Shrine. A few years ago, I read in a magazine about a “power spot where a pillar of light appears.” I visited and felt so comfortable that I started coming every year. The Hotel is right in front of Hitachi Station, and the bus stop is also very close. After breakfast, I take the bus and head up the mountain road to the shrine. The Hotel feels clean, and above all, the breakfast is delicious. This time, the miso-braised mackerel was outstanding. Home-style dishes like kinpira burdock and simmered hijiki are also carefully prepared—I’m sure there’s a very skilled chef here. I’ll definitely stay again.

We stayed for one night to visit Seiganto-ji Temple, Kumano Nachi Taisha Shrine, and Nachi Falls. The buffet meals were all delicious—Japanese, seafood, Chinese, and Western. We also ordered Kumano beef with our Plan, and it was incredibly good. When we arrived, we were tired from driving, but the Mont Blanc served in the lounge was excellent. We chose a Room with an open-air bath, and being able to soak anytime was wonderful—the Onsen was amazing. The views were beautiful in the evening, at night, and in the morning. The only downside was that the open-air bath in the public bathing area alternates between men and women by time/day schedule, so you may not be able to use both on your arrival day. Thank you for a relaxing stay. We would love to stay again if we have the chance.

This was my second stay. The lounge was not crowded as it often is, so I was able to relax. Personally, even if there is a large public bath, I rarely feel like going down from the top floor to use it, but I think this Hotel offers more than enough excellent Facilities.

I stayed for three nights. It was my first time staying here, and the staff were wonderful, and the Room was very clean. I would definitely like to stay again. Thank you for your hospitality—please keep up the great work! Thank you very much.

Due to Typhoon No. 9, our return was delayed by two days, so we urgently made a Reservation at this Ryokan. Since we have a large family and lots of luggage, it was a huge help that you allowed us to stay for a Multiple Night Stay without changing Rooms at our request. The Room was spacious with plenty of space even for five people, and it was a smoking Room, which made my husband very happy. We also appreciated that breakfast was included. Kokusai-dori and the supermarket are within walking distance, so we went shopping twice—during the day and at night—and were able to take our time. Next time we visit Okinawa, we will definitely stay here again. The typhoon had really brought our spirits down, but we were able to relax, and I’m glad we chose this place. Thank you very much.

This was my third stay. These days, this is my favorite place to stay when I’m in Tokyo. The club lounge has many international guests, yet it’s very quiet and relaxing, so you can truly unwind at a leisurely pace. I almost forgot it was the Obon holiday period. All of the food served was refined, and they even had my favorite smoked salmon—I was delighted. Some of the staff remembered me and provided very attentive service. I would love to stay here again. Thank you very much.

To avoid Golden Week traffic on our trip from central Tokyo to the Hokuriku region, we drove to Yamanashi late at night and stayed here overnight. We booked two Rooms for our family of four, and the price was very reasonable, which really helped our budget. It’s a typical Business Hotel, but it offers standard amenities and breakfast, so there were no inconveniences during our stay. There is also a convenience store nearby, which was handy.

When I unexpectedly couldn’t make it home and looked for a place near Kyoto Station, it was a huge help to find that check-in was available until 5:00 a.m. The single room in the main building is compact, but it has everything needed for a solo stay. The unit bath has been renovated and is clean, and the water pressure is more than sufficient. I felt comfortable staying here. I would gladly stay again if I have the chance.

Although it was quite busy due to the summer holiday season, I was still able to spend a quiet and relaxing time. I stay here regularly, and the staff are always polite and kind, which makes it a pleasure. I look forward to staying again.

It was my first time in Hakone Gora, and I was able to relax at this quiet Accommodation surrounded by forest. From the welcome drink onward, the meals kept coming—an indulgent dinner with plenty of cheese and meat. It was a bit too much for me, but everything was delicious. Breakfast was wonderful as well, with freshly cooked rice, miso soup, and rice topped with an Onsen egg—I thoroughly enjoyed a Japanese-style breakfast for the first time in a while. It is a small-scale Accommodation with a calm atmosphere; the Room was spacious enough, and there was also an open-air bath, which made it very convenient to use. I was happy to wake up to birdsong. All of the staff were very kind and attentive—thank you very much.