전국 × 고객 서비스 평가가 높은 호텔·료칸 - 210페이지

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

This was my first time using it. I have used nearby chain Hotels several times, but I chose this one because it is closer to my destination. It was very good. Above all, the response of the front desk staff was excellent. Also, I enjoyed both dinner and breakfast as they were delicious. If there is an opportunity, I would like to use it again.

This was my first stay at Route Inn Hotel. The Room and Facility were clean, and it even had a large public bath, which I wasn’t expecting. Breakfast was also included and delicious, so I was very satisfied with my stay. I’d be happy to use it again on future trips!

I stayed here for two days while attending an event in Mitoyo. The location was close and convenient. There was a convenience store nearby, and the free, spacious ground-level parking lot was a big plus. I like Route Inn because you can enjoy a large public bath. Breakfast was also very tasty and satisfying. I would stay here again.

We arrived by car. Before check-in, we went to confirm the parking, and the front desk staff kindly advised us that if we planned to take the car out after checking in, the affiliated parking lot would be best, but if not, a nearby coin-operated parking lot might be cheaper. Thanks to that advice, we were able to keep our parking fee low. Thank you very much. The drink service and complimentary breakfast also had a great selection and were delicious. The special dessert financier was especially tasty. We were also happy they had apples. The large public bath operates on a rotating schedule, and when it was the men’s time slot, there seemed to be too few washing stations. It looked like someone entered without washing first, which he found unpleasant. (This is not a complaint about the Hotel—more of an individual issue—but it would be nice if guests could be mindful.) Since there were three of us and we had a lot of luggage, it would have been even better if there had been a simple luggage rack or stand. All of the staff were very pleasant and helpful. Thank you for taking care of us.

I stayed here on a business trip. I often stay at Super Hotel as well, and I always have a pleasant experience. This time too, I was completely satisfied with everything—consistently excellent service, a clean Room, and a sufficient breakfast. The Room’s large wall-mounted TV was very easy to watch. Also, whether it was the layout or something else, it was so comfortable that I ended up missing my chance to go out and explore Kawagoe. The milk-braised Fukaya green onions served at breakfast were also outstanding. Thank you very much for taking such good care of me.

This was my first stay. It was a few minutes from the bus stop (Buzen-da), which made getting around by bus very convenient. I stayed while helping with a move, and soaking in the bath helped me recover from the fatigue. I really appreciated being able to relax in a spacious bath instead of just the Room’s unit bathroom, even though it was dimly lit. Since I only needed the Room for sleeping, the small size didn’t bother me much. I also looked forward to the delicious breakfast each morning. They let me know when my meal was ready, which felt very welcoming. The staff were very kind—thank you so much. I would like to stay again.

This was our fourth trip with our Toy Poodle, Fukumaru! We didn’t want to leave him alone in the Room, so it was very helpful that we could bring him to the dining area. As a pet-friendly property, we were able to relax and enjoy a comfortable stay, and we were very satisfied. We’d love to visit again someday.

Located just across the road from Shirahama Beach at Lake Tazawa, we enjoyed beautiful views from our room and the lobby and were able to relax and take in the scenery at a leisurely pace. Both dinner and breakfast were delicious, and the thoughtfully chosen tableware made it a pleasure for the eyes as well. The hot spring wasn’t too hot, so we could soak slowly and unwind.

We stayed to celebrate my father’s 80th birthday. We had dinner at arco on the 42nd floor. They prepared a dessert plate, and my father was very happy. The website said we could see fireworks from the 42nd floor, so we made a Reservation, but unfortunately they were not visible from the restaurant. (However, after leaving the restaurant, we were able to see them briefly from the lobby.) We also had breakfast at arco the next morning, and the Tsuno sparkling wine and cheese were delicious. My mother especially enjoyed the galette. The ocean view from our Room was wonderful, and I’m grateful that we could do something meaningful for my parents. We would love to visit again.

First of all, the view from the Room was wonderful (Ferris wheel side). The Room was also clean, and I was able to stay very comfortably. At the front desk, the courteous service, clear explanations, and friendly smiles made check-in very pleasant. At checkout as well, the simple “Take care” was a really nice touch. This time I used it for day use due to work, but next time I would like to stay overnight.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.

I brought my elderly father, who loves Onsen but has difficulty walking. When I mentioned this at the time of Reservation, they prepared a Room right next to the elevator. I also requested a barrier-free Room, and it was spacious with handrails throughout. Even the tatami area was set up so he could relax comfortably in a chair, which made him very happy. The bath in our Room had 100% natural Onsen water flowing continuously 24 hours a day—it felt almost too luxurious. There was a step at the entrance to the tub, and the inside of the bath was slightly raised as well. A sturdy shower chair was provided, so I felt safe letting him bathe. Of course, he also enjoyed the large public bath with my husband. For dinner, a chef came to our Room and served freshly fried tempura and freshly grilled steak. Everything was truly delicious. The kamameshi rice was excellent too, and the portions were just right—we were completely satisfied. All of the staff were very kind. At check-in they helped us choose yukata together, and even though my father used a wheelchair that we borrowed there, one of the senior managers spoke warmly to him—he was deeply touched. This is a Hotel he visited many times with my late mother, and he spent two full days here looking genuinely happy. It meant so much to be able to do something special for him. Thank you very much.

I was considering other hotels, but the room was very nice, reasonably priced, and directly connected to the airport, which made everything so convenient and easy. I suddenly needed to use a fax, and the front desk staff handled it pleasantly and helpfully. I would like to stay here again the next time I use Haneda Airport.

We stayed on a Plan with dinner and breakfast included. For dinner, we enjoyed a course meal at the Chinese restaurant Senun. Every dish was simply delicious!! The shrimp with mango mayonnaise sauce was especially outstanding. The dining staff were very attentive, and we were completely satisfied. I understand it is currently open only in the evening, but I would love to see it open for lunch as well!! We will definitely be back. Thank you very much to everyone at Senun.

I stayed here on a business trip to Nagoya. This was my second visit, and once again I am truly grateful for your wonderful hospitality. The building’s design, with its extensive use of glass, is beautiful, and with the facilities being new, everything was spotless and impeccably clean. The meals and hot springs were excellent, the room was spacious, and the price was reasonable—making it another flawless stay. This time I also had more time, so I visited the adjacent Urakuen Garden as well. It was a fantastic place, and I sincerely appreciate being able to enter free of charge as a guest benefit. Inuyama is also conveniently located just over 30 minutes from Nagoya Station, so I would love to stay again on my next business trip to Nagoya. Thank you very much.

My daughter and I took a whirlwind 24-hour trip to Hakodate. Even with limited time to spend at the Hotel, we enjoyed wonderful meals, an Onsen, and a Room with an amazing location. It was a truly lovely Hotel. Both breakfast and dinner were buffet-style, with a wide variety of options—everything was delicious, and we ended up eating far too much. We used the large public bath, and the view from the open-air bath in the morning was incredible. Since we checked in after sunset, it was pitch-dark outside when we arrived, but once daylight came, the view from the window took our breath away. As far as the eye could see was ocean—an unforgettable sight for someone who doesn’t live near the sea. The staff included many young people and international team members, and everyone treated us sincerely and with warm smiles, making our stay truly comfortable. The only disappointment was that our stay was far too short. Hakodate is quite far for us so we can’t visit often, but next time we’d like to stay at least two nights.

This was our first stay, and it was extremely convenient as the only Accommodation located within the Gotemba Premium Outlets grounds. We arrived at the Hotel early in the morning, and the front desk staff were very kind and attentive. They also stored our luggage for us, so we could head straight to the outlets. Check-in was at 3:00 PM, and when we returned to the Hotel, we were promptly shown to our Room.\n It was also great that guests can use the adjacent bathing Facility free of charge.\n Dinner and breakfast were buffet-style at the Hotel restaurant, with a wide variety of dishes—we were very satisfied.\n In addition, the view of Mt. Fuji from both the large public bath in the bathing Facility and from the Hotel lobby was truly spectacular.\n We will definitely stay here again.\n Thank you very much.

Although it seemed nearly fully booked, we had a very comfortable stay! The indoor dog run was air-conditioned, so we didn’t need to take walks in the heat. The Onsen also featured an authentic open-air bath that warmed us through to the core. Above all, the staff’s hospitality was exceptional—they welcomed us on arrival and saw us off at departure, making it a truly wonderful memory.

Before landing at Fukuoka Airport, I was happy to spot the hotel from the airplane window. I wasn’t quite sure of the route from the nearest bus stop and got a little lost, but I ended up finding a supermarket, so it worked out well. The room was spacious and comfortable. Since the hotel was so clearly visible from the plane, I expected it might be noisy, but it didn’t bother me at all. I wanted to use the large public bath, but I was a bit tired and used the in-room bath instead. If I have another chance next time, I’d like to try it.