ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 206หน้า

I always stay here when I’m on business in Osaka—it’s my go-to Accommodation. Above all, the breakfast is excellent. It seems word has gotten around about how good it is, and when I arrived on time I was told breakfast was fully booked. They said they could prepare seating outside the dining area, past the front desk, but since I wanted to go back for the buffet a few times, that felt a bit inconvenient… so I waited until a seat opened up. However, breakfast slots are divided into one-hour time blocks and you receive an advance card beforehand, so I assumed there would be a limit on the number of guests. The staff member explained that “there are many solo guests.” If that’s the case, I’d like to see some kind of improvement—such as making it clear via the advance card how much table space will be used, or distributing only as many advance cards as can accommodate everyone even if they are dining alone. Since this is before heading to work, time really matters. Because of this time loss (I think), I missed out on the limited-quantity pudding. Disappointing. (Though I was able to have it the next day.) My Room was on the women-only floor, and the hair dryer was very easy to use. When I looked it up because I wanted to buy one myself, it turned out to be quite high-end—so that alone made me very satisfied. I also appreciated having bottled water in the Room. The coffee was delicious too. I definitely want to stay here again next time.

All staff were friendly and approachable, and we had a wonderful time. For breakfast, the Thai dishes on the 2nd floor were excellent, and the reservation-only Japanese breakfast in the Club Lounge was also outstanding—both were very satisfying. We also visited Osaka’s rare rooftop bar, “Crude Deck,” and enjoyed an evening atmosphere reminiscent of Southeast Asia. We would love to stay again.

I was able to enjoy an extraordinary getaway at this quiet mountain Resort Hotel, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and consistently professional, top-class hospitality were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast—I imagined how beautiful the stars must be on a clear night—and afterward I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

The location is convenient, and the room was spacious enough and very clean, so I was very satisfied. I didn’t use the dining options, but there is a restaurant on the front desk floor, and there were also many places to eat nearby. If one of your group’s Hotels is available at my future travel destinations, I would be happy to stay again.

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

The only drawback is that it’s far from the station, making it a bit tough to walk. However, once inside, you can enjoy reading comics, have ice cream, and the Room is equipped with individual air conditioning for comfort. Being able to use the bath all night is also greatly appreciated.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

Any Fufu Accommodation offers a high level of satisfaction, but Suishoen feels especially special and makes me want to come back. The location and Facilities are wonderful, but the best part is the manager and staff. At the bar after dinner, I requested a fruit-based cocktail; they made a delicious drink, and I enjoyed a great time with pleasant conversation. I’m looking forward to returning.

My family of three stayed in Sansuikaku’s Japanese-Western Room E. Since the Accommodation is located at the foot of a mountain, there are significant elevation changes throughout the property, including the parking area. They provided a Shuttle Service between the parking area and the Accommodation. The Room was new, and both the view and the open-air bath were wonderful. I also liked that the door closes slowly on its own. I felt so happy relaxing with a cup of coffee. The private open-air bath was clean and very nice as well. Dinner at the dining venue was delicious. The beef and matcha shiruko were especially good—I ate too much. Breakfast felt light, perhaps because it was summer; I wouldn’t have minded something a bit more classic. All staff members were pleasant, but after checkout I felt slightly rushed during the Shuttle Service to the parking area (perhaps they wanted to combine rides with other guests). We did want to leave promptly as well, so I would have appreciated being asked, “We can take you right now—what would you prefer?” As an aside, after returning home I learned that my favorite celebrity had stayed here too, which made it feel even more special. Thank you very much for taking care of us!

I wanted a non-smoking Room, but none were available at the time of Reservation. Since my wife is sensitive to the smell of cigarettes, I emailed to confirm, and received a prompt and courteous reply, which allowed us to head to the Hotel with peace of mind. On the day, our Room was changed to a non-smoking Room, and we were also able to relax in the large public bath and recover from our trip. We had a very comfortable stay. Thank you very much.

The high-floor bay view with separate living and bedroom areas was excellent. The TV offered access to YouTube, TVer, and many other content options, making the time spent indoors very enjoyable. It was unfortunate that the loose cash I dropped inside the Hotel was not found, but overall, the Hotel was great. It would have been even better if the amenities included a brush instead of a comb.

Except during the COVID period, I have stayed here almost every year before the rainy season. The Hotel may look a bit plain from the outside, but the staff are refreshingly pleasant and very welcoming (especially at breakfast, where they greet you with smiles and work efficiently), and the Room seems to have been renovated—it is very clean and feels fresh. There is also a large public bath; it’s on the small side, but for me this is a Hotel I’m extremely satisfied with. The only reason I deducted one star is simply as a hopeful suggestion: I would be happy if there were a way for more people to use the large public bath at once. It’s not really a complaint, but at night it was unsettling not knowing whether it was full until I actually went there. That’s truly my only point. Breakfast in particular is excellent: small portions of side dishes are neatly arranged in little bowls, beautifully presented and clearly well prepared—I can only admire it. Because it’s so satisfying just to look at, I don’t end up taking too much and overeating, which I think is wonderful. In any case, this is my favorite Hotel. I’d like to stay again next year.

I stayed here to attend a concert at Tokyo Dome. The front desk staff were very helpful, and having someone on site 24 hours a day made me feel safe. The Room is indeed small, but it’s more than enough if you just need a place to sleep. Bath towels, face towels, a toothbrush set, cups, shampoo, conditioner, body soap, and a hair dryer were also provided. Above all, having a private bath and toilet at this price was truly appreciated. I would like to stay here again if I have the chance.

When I lived in Asahikawa, I used to dine at this restaurant because the food was excellent. For this stay, I chose the Plan with breakfast. The asparagus dishes and the ramen made fresh on the spot—along with many other delicious options—were all outstanding, and I was very satisfied. The Room feels a bit dated, but the food more than makes up for it. I will stay here again.

The location was great, and the staff were very helpful. The amenities and bed were also more than satisfactory. I’m giving it 4 stars because the unit bath was the usual type. (Laugh) Breakfast had a wide variety of options and was delicious. The building is a bit old, but overall it’s a good Hotel.

I often stay here because the location is very convenient. This time, I didn’t realize I had reserved a smoking Room, but the Hotel contacted me to confirm and changed it to a non-smoking Room. I also appreciated that a hair iron was prepared in the Room as before. I will stay again.

I stayed here with my daughter. Both welcome drinks were delicious, and after a long day of walking we were exhausted, so we ended up having second and third refills without thinking. The Room was comfortable, and we were able to relax and rest well. Breakfast was also delicious—I ate too much.

The Room was clean and comfortable. Not only the front desk staff but also the housekeeping team were polite and pleasant.

This was our seventh destination on our classic hotel tour. To be honest, among the classic hotels, we thought Kawana would be a “maybe if we can,” but we made a Reservation hoping to enjoy the pool during the Obon holidays. Now that our stay is over, it was so wonderful that we want to come to Kawana Hotel every summer. One thing we had researched in advance was the omurice said to have been eaten by Marilyn Monroe, and we knew we couldn’t miss it—so we went for lunch right after arrival. We enjoyed a relaxed meal at Sun Parlor in a beautiful setting with ocean views. We also had shaved ice at Sun Parlor. With condensed milk and honey harvested from beekeeping at Kawana, we changed the flavor ourselves with each bite and had fun tasting it different ways. Another highlight was the movie screening held in the second lobby at night. The film that day was Roman Holiday. Combined with the classic atmosphere of our Room, it felt like it created a truly special summer night. Since the pool and baths can be enjoyed even after check-out, we went back to the pool on day two as well. The natural spring water pool was very cold and refreshing; lying on a poolside bed with views of blue skies and the sea, listening to the splash of water, felt absolutely perfect. All of the staff were very kind. Compared with other classic hotels, this one felt especially welcoming, making for a stay that brought back nostalgic summer memories. We’d love to visit again next summer.

I stayed for three nights on a business trip. The roads around the Hotel weren’t exactly clean, but there’s an entrance to the underground shopping area right in front of the Hotel, so I was able to avoid most of the heat and odors. The room was a typical Business Hotel, and breakfast was mostly standard frozen items commonly served at Hotels. That said, the front desk staff—and especially the team at the breakfast venue—provided very pleasant service, which left a great impression.