전국 × 고객 서비스 평가가 높은 호텔·료칸 - 206페이지

The Onsen was incredibly relaxing, and I was able to unwind and enjoy a peaceful stay. I also appreciated that it is free-flowing from the source and available 24 hours a day. The water temperature was just right, and it left my skin feeling silky smooth. We had dinner on a riverside dining platform, and it was wonderful to enjoy the scenery and the sound of the flowing river while eating. The meal was delicious and had a great seasonal feel. The staff were courteous, which made the stay very comfortable. I would love to return if I have the chance.

I found this Hotel in Matsusaka because I wanted to stop by Ise Grand Shrine before my golf trip. It’s small, but the large public bath was comfortable and never crowded. The complimentary coffee service in the lobby was also nice.

The property felt very clean, and the Room was also spotless. The seafood izakaya downstairs is popular, and we couldn’t get in without a Reservation.

The Room, the bath, and the private bath were all great. The food was also excellent. There was a fireworks festival, and it was close to the venue so we could see it well. We will stay again.

I stayed here with my two sons while traveling around Hiraizumi.\nThe welcome drinks were a self-serve free-drink setup where you could mix and match—beer, chilled sake, wine, various liqueurs, and more. In addition, the lobby corner was packed with nostalgic snacks, bar bites, shaved ice, ice cream, and other treats.\nThe large public bath included an open-air bath and was a decent size. I was disappointed there wasn’t a sauna.\nWe used a Room for up to four people with three of us, so it felt very spacious. However, it was an accessible care Room: one bed was a nursing-care bed, and there were ceiling rails leading all the way to the bathroom. I felt that guests using wheelchairs could stay here with peace of mind.\nOne disappointing point was that when we woke up in the morning, the bathroom light had dimmed to about nightlight level. It had been normal until bedtime, but I couldn’t find any adjustment button even after looking for one, which made getting ready in the morning a bit inconvenient.\nWe enjoyed all of the meals—dinner, the late-night snack (tantanmen), and breakfast.\nSince we live far away we may not stay at this Hotel again, but I would like to try other Kamenoi Hotels.

We were very satisfied with the happy hour and breakfast, and the amenities were well stocked. The location was convenient, with a shopping mall nearby, and the front desk and staff were very helpful. The Room was very clean, and it felt like it had been thoroughly cleaned down to every detail. Thank you for taking care of us.

Although it was quite busy due to the summer holiday season, I was still able to spend a quiet and relaxing time. I stay here regularly, and the staff are always polite and kind, which makes it a pleasure. I look forward to staying again.

As bottled milk becomes harder to find, you can enjoy delicious Tsukada Milk here. I always look forward to it. Please promote it more to support local dairy farming.

A wide variety of amenities are available at the amenity buffet, and the Room is clean—excellent value for money!! I’ll definitely stay here again when I’m in Toyotashi Station.

We stayed as three generations—parents and adult children. The sunset from the Room was truly beautiful, and we enjoyed the contrast between the sea and the setting sun. Every dish was delicious, and the portions were generous—we left completely full. Breakfast also featured many local specialties with a wide variety, so we ended up eating too much in the morning. The Room was kept clean and well maintained, and we never felt uncomfortable. The bath also offered a panoramic view of the sea, and we enjoyed it many times. One small downside—if I had to mention something—was that one of the locker doors in the changing room wouldn’t stay open (it wouldn’t hold in place when opened and would close on its own). Everyone at the front desk and in the restaurant was very kind, allowing us to spend our trip comfortably. It’s a Hotel we would definitely like to stay at again if we have the chance. Thank you very much.

Thank you very much for your flexible and thoughtful support during our stay. One member of our party required special consideration regarding meals, and when we contacted you by email in advance, you replied promptly and accommodated us as much as possible. We truly appreciated your kind response despite it being a busy season. The meal prepared for our family member did not look sparse or reduced in portion, was delicious, and above all, they were very happy with the care shown. Of course, any health impact related to meals is ultimately the guest’s own responsibility (I would like to emphasize this for the sake of everyone at the Hotel), but we were genuinely moved by how considerate your approach was. Not only at the restaurant, but also from the staff who welcomed us, at the front desk, and at the shop, your attentiveness and perfectly comfortable sense of distance made us feel at ease. We were able to experience the calm elegance and excellence of a prestigious Hotel with a long tradition. We are sincerely grateful. Thank you again—we would love to visit again.

I wasn’t sure until the very last minute whether I could make it due to health concerns, but I’m so glad I was able to come. Thank you very much for all your help and kindness, everyone on the staff. For me, everything about this Hotel is perfect. I truly look forward to visiting again. Until then, I hope to improve my health so I can come without any worries. Thank you again.

The breakfast was more substantial than I expected, which increased my overall satisfaction. However, the way the person at the front desk greeted guests in the morning felt a bit too casual for Hotel front desk staff. The Room and Facility are minimal, but with its convenient location near the station and breakfast included, it offers excellent value for money.

I stayed here for the first time in about 10 years. The staff were always smiling and very pleasant. The course meal was good, but I personally felt the sea bream dish could have highlighted more of the sea bream’s natural flavor. The Room was clean, and having an open-air bath in the Room allowed me to relax. I would like to stay again.

The Room was spacious, and the bed size was large, making for a comfortable stay. Compared to other Business Hotels, the bathroom was also larger and more relaxing. I signed up for breakfast after seeing the information provided, and the Japanese set meal allowed me to enjoy delicious local cuisine. The location was excellent and convenient for sightseeing.

This was an Accommodation I had long wanted to stay at. The staff were kind and attentive, and the view of Lake Shikotsu from the room was wonderful. The Onsen water quality was excellent and kept me warm. Thank you for taking such good care of me.

Thank you for always providing a very clean and well-prepared Room.

It was a great Hotel. Because it’s new, it was very clean, and best of all, the bath, toilet, and washbasin were separate, and the bed was spacious. The front desk staff were also kind. The only disappointment was that although the breakfast buffet is available until 9:30, popular items were almost gone before 9:00 and didn’t seem to be replenished much. There were no sweets left at all.

The front desk staff were polite and kind—made me feel 120% at ease staying here. For dinner, they introduced a nearby izakaya, but it was disappointing. I wanted to eat “local specialties for travelers,” but it was “Kochi…, Kyushu…, and on top of that, foreign shrimp”... For business Hotels in tourist areas that do not include dinner, why not build a system to arrange dinner Reservations? Wouldn’t it be great if you could “stay casually and enjoy the local food” with ease? Also, there is a light breakfast option. It’s usually 900 yen but was 660 yen (tax included)—that’s good! My first time experiencing this.

Every time I visit Osaka, I stay at this chain of accommodations. Despite being very affordable, the rooms are comfortable and clean with excellent access. Complimentary drinks are available in the lobby. Additionally, this accommodation offers a women-only large public bath. While room wear and bath towels are available for an additional fee, the value for money is outstanding, so I plan to continue using it in the future.