ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 185หน้า

It was a one-night stay. The staff were very kind and made us feel at home, making it an enjoyable stay for both my husband and our beloved dog. Despite our late check-in and delay for dinner due to our circumstances, they were very accommodating. Thank you very much. The food was also very delicious. If we have the opportunity, we would love to stay again. Next time, we will definitely check in on time, so please look forward to it (laugh).

I stayed with my beloved dog. The Room was clean and odor-free, and I appreciated that the trash bin was placed out of reach for my dog. There was also information about nearby pet-friendly shops. We were not disturbed by the sounds of dogs from other Rooms, allowing my dog to relax comfortably. The staff, from various countries, interacted with warm smiles without being overly formal, which left a very positive impression. I would love to stay again if given the opportunity.

The Room and bathroom were very clean. The coffee was especially delicious. Thank you. However, the refrigerator under the TV did not cool properly, and the mineral water remained lukewarm until the next day (even after adjusting the temperature settings).

Close to the station. The Room isn’t very spacious, but it’s more than enough for a solo stay. The price was reasonable for today’s standards, which I really appreciated. The front desk staff were kind and answered my questions. It left me with a good impression and made for a great trip.

I stayed here while traveling with my parents, who are over 70. The meals were incredibly delicious—excellent! The Onsen water was also wonderful. We used the private bath, and it had a lovely, atmospheric charm. The staff were kind and pleasant, and we had a very comfortable stay. However, using the stairs to get to the Room and baths seemed a bit difficult for my parents, whose legs and hips are not as strong as they used to be.

After turning off the Koya Ryujin Skyline, you’ll need to drive several kilometers along a narrow, winding road with continuous curves. As is often the case in Nara Prefecture, there are some sections that are too narrow for two cars to pass. The river running beside the Hotel is very clear, and on a cloudless night you can likely enjoy a starry sky. The Onsen water analysis sheet stated it is a simple sulfur spring with pH 10.4, but I didn’t notice much of a sulfur smell. There are only two indoor baths at different temperatures, and there is no open-air bath. For dinner we ordered the local Kashiki hot pot course, and the duck, wild boar, and pheasant were all richly flavored and truly delicious. I especially liked the pheasant for its satisfying texture. After finishing the hot pot, we ended with rice porridge; the broth was so good that I ate too much. The Hotel itself is an older building, but it’s a good Hotel with sufficiently spacious Rooms and enjoyable meals.

The staff were very kind. I was also happy to find homemade barley tea prepared in the Room. The Room had a warm wooden feel, and I was able to relax comfortably.

The food was excellent. The service was attentive, and the beautifully presented French cuisine enjoyed while looking out at the sea was truly delicious. In the morning, we were very satisfied with Himi-style fish soup, plump grilled dried blackthroat seaperch, and freshly cooked rice. The all-inclusive plan and amenities were also well provided. Above all, because there are only a few Rooms, it never felt crowded or noisy, and we were able to relax in peace. The ocean-view Room was great as well. We had a very comfortable stay. We also heard that lunch service is available. We would love to visit again.

I was completely satisfied with my stay and truly felt, “I definitely want to stay here again.” First of all, all the staff were incredibly kind, and I was able to spend my time comfortably from arrival to departure. The Room was meticulously maintained and exceptionally clean. The open-air Onsen bath in the Room was a luxurious experience—I could enjoy the Onsen as much as I wanted, whenever I wanted. What stood out most was the outstanding cuisine. It featured an abundance of local ingredients, with such a wide variety that it couldn’t possibly all fit on the menu—and every dish was remarkably delicious. I could really feel the chef’s dedication and care. It was also very helpful that there were EV charging facilities. Being able to charge during my stay gave me peace of mind for the drive the next day. I’d love to visit again in a different season. Thank you very much.

This was our fourth trip with our Toy Poodle, Fukumaru! We didn’t want to leave him alone in the Room, so it was very helpful that we could bring him to the dining area. As a pet-friendly property, we were able to relax and enjoy a comfortable stay, and we were very satisfied. We’d love to visit again someday.

Our family of five (four adults and our third son, 1 year and 9 months old) stayed here. We had been looking forward to this trip for a long time, but the weather on the day was terrible—so bad we were caught in a sudden torrential downpour. The heavy rain made visibility poor on the way to the Facility, and it was still pouring at check-in, but thanks to the staff’s kind and careful guidance, we were able to get into our dome tent safely. Unfortunately, the bonfire event planned at the center was canceled, but that couldn’t be helped given the weather. Even so, the Facility offered a rainy-day-only service of lending a projector free of charge (normally 1,000 yen). Thanks to that thoughtful gesture, our kids never got bored and we were able to enjoy glamping in a way that only a rainy day can offer. By the time we headed to the large public bathhouse, the rain had stopped for a while and there were few other guests. The men’s bath (with our kids) and women’s bath (for my wife) each felt like private use. We could relax without worrying about anyone else—and for our 1-year-9-month-old son it was his very first large public bath. Seeing him enjoy it without being scared put smiles on all of our faces. Even at night the weather remained unsettled—rain on and off with occasional thunder—but we couldn’t give up on seeing the stars. After putting our youngest to sleep, we took it easy with coffee. When I stepped outside around 3:00 a.m., all the clouds had cleared away, revealing an unbelievably beautiful sky full of stars. Countless stars shone brightly—far more than you could ever see in town—and I felt staying up late was truly worth it. On another note, perhaps because of the heavy rain, a few millipedes found their way into our house tent area and our older two boys made quite a fuss in the middle of night (laughs). We ended up slightly sleep-deprived, but now it has become one more funny family story—something that comes with being surrounded by nature. In the morning we woke up to birdsong. The fresh air made for an incredibly pleasant start to day—a luxurious moment you can’t experience in everyday life. The previous day’s bonfire had been canceled as an event, but they kindly arranged for each house area to enjoy one until 8:30 a.m. next morning instead. Watching fire while drinking coffee and reading was exactly what I’d hoped for. We enjoyed both dinner and breakfast together as family on deck in front of house area; meals eaten in nature are something special every time—and everything was delicious. Even after returning home,we kept talking about how much we'd love come back again."

This was the only Hotel in the Hotel New Awaji group we hadn’t stayed at yet, so we visited during summer vacation. The Facility is a bit old, but it was kept reasonably clean. The Onsen water was excellent, and the view from the bath helped us forget our everyday fatigue. Personally, I think the meals here were the best of any Hotel New Awaji property we’ve visited—this is a big plus for me. My daughter also said she wants to go again.

Thank you always for taking care of us at the start of our trips. We stay here the night before our monthly Okinawa energy-boost trip. I will leave a Review every month. This is the No. 1 Hotel for stays near Haneda Airport. This time, I stayed with my daughter and grandchildren. You kindly accommodated our request to set up the Room for a young child, and my daughter was very happy. The Room, hallways, and other areas were clean and quiet, and we slept soundly through the night and were able to depart feeling refreshed. The warm welcome at the entrance is wonderful. We will be back again in two weeks—thank you in advance. I have Reservations every month through next July, so I look forward to staying with you again.

Even for a single stay, the guest Room was spacious and thoughtfully designed. The Room was quiet, and the bed was very comfortable. There was a wide variety of amenities, and it was fun choosing from them. I especially appreciated that hand cream was provided. The large public bath on the top floor had a great view and was wonderful. Since check-out was at 11:00, it was nice to be able to go again in the morning. At first, I felt the price was slightly high, but overall the quality was excellent, so it definitely felt worth it.

I stayed in a runway-side double Room this time. The Room feels its age and has a sense of history, but it was kept very clean. I could see the runway from the window and watched planes taking off and landing every few minutes. The runway at night was beautiful too. Above all, since it’s a terminal Hotel near the domestic flights area, it was convenient for everything—souvenirs, meals, and the Onsen. I was also able to get the corn bread and cheesecake I wanted! I debated until the last minute between this Hotel and one near the international flights area, but choosing this one was absolutely right. It was perfect for fully enjoying New Chitose Airport all day. Thank you very much. If I have another chance to relax at the airport all day again, I would love to stay here again.

I was deeply impressed by the exceptional quality of the Japanese-modern course. Each dish was cooked with remarkable precision and thoughtfully composed flavors. Not only did it exceed expectations for Japanese cuisine at a Hotel, it rivaled—and even surpassed—many specialty restaurants. Opportunities to enjoy such carefully crafted Japanese cuisine are rare, and it became one of the highlights of my stay. The in-house service was attentive and well-balanced, and the Onsen and sauna were so comfortable that I wanted to stay longer. The guest room was spacious, and the natural scenery of Nasu through the window further elevated the experience. It was an extremely satisfying stay where the cuisine, space, and service were all in perfect harmony. I would love to return.

I stayed here once on a business trip and thought it was a wonderful Hotel, so I made a Reservation again this time. I didn’t notice it last time, but this time I could see Tokyo Skytree right from the bed in my Room! It made me feel incredibly happy. The amenities were great, and I had the Japanese breakfast—it was absolutely delicious. I’d love to stay here again when I come sightseeing with my family.

After our wedding, my wife and I stayed here with friends. We used the connecting Room, and it was perfect—you can either separate the Rooms properly or connect them as needed. As for the Facility, we used all of the lounges throughout the property, and it’s no exaggeration to say it’s ideal for visiting with friends. Every lounge had drinks, plenty of space to chat, and areas to have fun—we had a great time.

I stayed here with a friend. The infinity Onsen and the food were both excellent. However, the hair dryers in the large public bath took a long time to dry my hair, so I would appreciate it if you could upgrade them to higher-quality ones when you replace them next time. Since the Facility is wonderful, it felt like a bit of a missed opportunity. I would love to stay here again when I visit Beppu. Thank you very much.

My 84-year-old mother wanted to eat conger eel, so the three of us visited together with my niece. We had a Reservation for the Yama-no-Iori Room, but since there was a cancellation, we were upgraded to a Room with an open-air bath, which made us very happy. There were many international staff members, and their service was truly pleasant and welcoming. The food was consistently delicious as always—nothing to complain about. We enjoyed conger eel in many different dishes: sashimi, grilled, shabu-shabu, sukiyaki, and more. The salt-grilled sweetfish was also excellent, and it was my first time trying sweetfish rice—delicious and very satisfying. My mother and I have visited several times before; it was my niece’s first visit, but she really liked it too, which we were glad to see. Just one thing: my niece said the pillow was a bit low, which was the only disappointment. We will be back again in October for the matsutake dishes with three families—my parents’ family and my sister and her husband’s family as well. Thank you very much!