전국 × 고객 서비스 평가가 높은 호텔·료칸 - 185페이지

It was a gift trip from my wife to celebrate my birthday, visiting the Furuyu Onsen I had been curious about for a long time. I was very satisfied with the wonderful service of the staff and the sense of care in cleaning. Enjoyed two days of onsen to the fullest. The head chef seemed confident in fish dishes, and we were completely satisfied with everything from sashimi platters to grilled fish. We had checked reviews beforehand and were prepared for the amount of food, but as a senior couple, we were completely overwhelmed. At checkout, I was deeply moved by a surprise birthday gift from the proprietress. Thank you so much. While everything was satisfying, there are some suggestions: ○ It would be helpful if guides such as facility maps, emergency exit routes, and meal times could be compiled into a file placed in each room. ○ Since it’s easy to forget meal times for dinner and breakfast, it would be nice to receive them written on printed paper. ○ The course meals crafted by your proud head chef are delightful but quite large portions for seniors. If possible, creating a senior-friendly course with about 60% of the current portion size would be appreciated. This time I wanted to enjoy more drinks but couldn’t because I was too full! Apologies for making selfish requests like this!

Excellent service, excellent meals, and excellent baths & sauna. This was our first trip with our dog, and we made wonderful memories. We’d like to come again in summer. It was an outstanding Accommodation.

I stayed with my beloved dog. The Room was clean and odor-free, and I appreciated that the trash bin was placed out of reach for my dog. There was also information about nearby pet-friendly shops. We were not disturbed by the sounds of dogs from other Rooms, allowing my dog to relax comfortably. The staff, from various countries, interacted with warm smiles without being overly formal, which left a very positive impression. I would love to stay again if given the opportunity.

They were very kind and helpful.

They kindly accommodated our last-minute visit. Both the Room and the bath were clean and comfortable, so we’d like to visit again during ski season.

I stayed here while traveling with my parents, who are over 70. The meals were incredibly delicious—excellent! The Onsen water was also wonderful. We used the private bath, and it had a lovely, atmospheric charm. The staff were kind and pleasant, and we had a very comfortable stay. However, using the stairs to get to the Room and baths seemed a bit difficult for my parents, whose legs and hips are not as strong as they used to be.

About a 5-minute walk from Kencho-mae Station on the Yui Rail. There’s a convenience store and a supermarket (Ryubo) nearby, so if you’d rather not eat out, you can easily pick up simple food. If you want to sightsee or look for souvenirs, you can also head to Kokusai-dori. The location is excellent. The only slight inconvenience was that the lights could only be turned off with the switch next to the room door. (It became pitch-dark, so I relied on the bathroom light to get back to bed.) After check-in, when the elevator arrived to take me up to my room, the front desk staff saw me off until the doors closed. The same at check-out. It was a nice touch that went beyond just handling things at the front desk.

From check-in onward, the hospitality from all staff—at the Room, dining venue, and throughout the property—was warm and welcoming, making our stay very comfortable. We enjoyed our meals in the Room. They were truly luxurious and very generous in portion size—we were extremely satisfied! We would definitely like to stay again!

I previously stayed at “KKR Kyoto” and liked it very much, so this time I chose “KKR Dogo.” 1) About a 10-minute walk to Dogo Onsen. 2) Both breakfast and dinner were delicious and excellent. After all, one of the best parts of traveling is the food, and I was very satisfied. However, at breakfast I would have appreciated an explanation about getting refills of rice. Overall: five stars.

I was completely satisfied with my stay and truly felt, “I definitely want to stay here again.” First of all, all the staff were incredibly kind, and I was able to spend my time comfortably from arrival to departure. The Room was meticulously maintained and exceptionally clean. The open-air Onsen bath in the Room was a luxurious experience—I could enjoy the Onsen as much as I wanted, whenever I wanted. What stood out most was the outstanding cuisine. It featured an abundance of local ingredients, with such a wide variety that it couldn’t possibly all fit on the menu—and every dish was remarkably delicious. I could really feel the chef’s dedication and care. It was also very helpful that there were EV charging facilities. Being able to charge during my stay gave me peace of mind for the drive the next day. I’d love to visit again in a different season. Thank you very much.

My family stayed in a triple room. All the staff were kind and helpful, and we had a very comfortable stay. Breakfast was served buffet-style, and dinner included rice bowls, both provided free of charge. The Hotel was also well cleaned throughout and very tidy.

The room was clean and conveniently located near the station. The front desk staff were women, which made me feel at ease. Breakfast is available, there’s unlimited coffee, and you can bring your own food and drinks—perfect! I’ll definitely stay again.

This was my first stay, and it was an excellent property. It’s a new, sophisticated hotel, and every area of the facility—from the sense of vertical space to the way shadows are used and the carefully designed indirect lighting—made me want to stay there all day. The dining experience was also wonderful, with well-spaced seating, thoughtful staff check-ins, perfect timing of service, and clear explanations of each dish. I would love to return in a different season. Thank you to all the staff.

I stayed for one night due to my child’s schedule. It was really close to the station, very clean, and both the bath and breakfast were excellent. (I needed to go toward Kyoto University, and I was lucky to find a bus stop very nearby.) Highly recommended.

At first glance at the building—no offense intended—I didn’t have high expectations for the meals. But then. I was amazed by the wide variety at dinner, and everything was fresh and delicious. I was truly impressed—Japanese, Western, and Chinese dishes all together. I enjoyed it very much. Breakfast was just as delicious. The bath is spacious. As it’s a hot spring, it warms you right up. The fresh wine I bought at the shop was excellent. Thank you for taking such good care of us.

I stayed for two nights. The location was convenient and close to the station, just as other reviews said. I arrived in Takamatsu by ferry and often traveled to nearby islands, so being close to the ferry terminal was also a key reason I chose this hotel. Both the room and lobby were clean, and I had a very comfortable stay. It was also easy to take an early-morning walk around the port. From the large public bath, I could see Takamatsu Castle and the harbor, which was very relaxing. I would stay here again if I have another chance to visit.

My spouse and I stayed here on a business trip from Osaka to Kanazawa. The front desk and restaurant staff were very kind, and their service was excellent. However, the room was small, and since we shared a double bed, it felt quite cramped and we didn’t get enough sleep. In hindsight, we should have booked a twin room. Breakfast, afternoon tea time, and the ochazuke time made up for it. We would like to stay again.

We were very satisfied last time, so we stayed again with three generations of our family. The meals were delicious, the renovated Room was clean with a great view, and we were able to relax in the Onsen and feel refreshed. All the staff were kind, and we also enjoyed bowling.

The spacious, comfortable lobby and the nearby parking lot made parking very convenient. The Room was clean, with a wide range of yukata sizes available, and I really enjoyed the view from the window. Dinner and breakfast offered a great variety of dishes, including sushi and rice balls made by the chefs, steak, and more. Everything was delicious, and there was also an excellent selection of desserts.

The view from the window of the renovated Room is like a painting. We thoroughly enjoyed the in-room bath in complete privacy. Dinner was just the right amount, and we also enjoyed the sea bream rice at the end. The Shuttle Service from Fukuyama Station was also very helpful for those traveling by Shinkansen. We would love to stay again in a different season.