ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 18หน้า

I was a little nervous since it had been a while since my last Hotel stay, but the front desk staff’s warm smile immediately put me at ease. The Room was spacious and spotless, with no signs of leftover dust or missed cleaning, so I felt comfortable and slept soundly. The music playing on the TV was soothing. I honestly wished I could have stayed one more night. On a personal note, the Hotel I stayed at in Kyoto before was truly terrible, and ever since then I’d been afraid to stay in Hotels—but I’m really glad I found Avita Hotel. Whenever I travel to Kyoto, Avita Hotel will be my only choice. Thank you for such a wonderful stay. I look forward to staying with you again.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

This is a wonderful Ryokan that moves me every time I visit. The Room, baths, cuisine, the staff’s smiles, and the overall atmosphere throughout the property are all exceptional, and time seems to slow down. Both the fresh enthusiasm of the younger staff and the understated attentiveness of the experienced staff naturally bring a smile. The welcome service includes soft drinks as well as wine—and that wine is surprisingly delicious. Breakfast also comes with a choice of drinks; the 100% peach juice is pure peach—peach! peach! peach!—and absolutely worth trying at least once. And the cuisine is outstanding. Though the chef is young, everything—from seasonal menus and presentation to masterful use of dashi—is superb. The creativity is remarkable, and the expressive artistry of each dish (including the tableware) is truly next level. The view from the open-air bath in our Room—sunlit green trees against a blue sky—was beautiful, and soaking in an open-air bath during a sudden downpour was an experience with its own special charm. This is a lovely kappo-style Ryokan that soothes me every time I stay. Having visited in spring and summer, I would love to return in autumn next time.

We stayed for one night. The Onsen was wonderful and very relaxing. The meals were delicious, and we really enjoyed chatting with the staff member who took care of us, which made the meal even more enjoyable. Since we were traveling to Nagasaki the next day, we truly appreciated your thoughtful arrangement to serve breakfast earlier. Thanks to you, it became a very fun girls’ trip. After returning home, we heard about the major earthquake in Kumamoto and are very concerned. We are also survivors of the Kobe earthquake 30 years ago, and we still remember how difficult it is without lifelines and how frightening aftershocks can be. We are sending our support from Kobe and hope Kurokawaso and Kumamoto Prefecture will recover as soon as possible. We would love to stay again. Thank you very much.

We visited on a special day for us. We checked in at 3:00 PM and tried to watch a live stream on the large-screen TV in our Room, but as two not-so-tech-savvy girls, we really struggled. The front desk staff kindly helped us, and we somehow made it in time for the 6:00 PM start and were able to enjoy it. After getting through the unexpected trouble, we watched all the way to the end… in tears. Thank you so much for your help. We’re truly grateful. The Room was a shoes-off style, very clean, and extremely comfortable to stay in. There is also a large public bath, so it’s great even just for a refreshing getaway. We would love to visit again.

Every dish was delicious. I was especially captivated by the flavor and presentation of the Japanese-style mousse. With each course that followed, I could feel the care put into every detail, and even the dessert was outstanding. If it were closer, I would want to stay every time the menu changes. In the past, I loved the cuisine at a nearby Ryokan and stayed there every month. However, when the head chef changed, I was surprised at how much the taste could change even though the menu remained the same. I truly hope your cuisine will continue to be preserved. Each staff member welcomed us with a warm, natural smile and kind service, and it made me feel this is a wonderful Ryokan. Thank you very much.

It was a calm, adults-only Accommodation with a relaxing atmosphere. The attentive service, guest room, and bath facilities were all high quality, and we were very satisfied. The meals were not too much—just the right amount for seniors—and truly excellent. Finally, I sincerely appreciate your honest and considerate response when I mistakenly thought I was a Diamond member. Thank you very much.

My mother stayed with you on this occasion with three friends. She told me that everything—the Room, the Onsen, and the meals—was outstanding. To celebrate her 77th birthday, you prepared a purple hood and vest for photos and also provided celebratory red rice buns, which made for wonderful memories, and she is truly grateful. Although the three of them travel to many places, they were deeply impressed by your exceptional hospitality. Thank you very much.

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

I have stayed here many times. This time, it was a Room with three beds. It would have been perfect if there had been a small folding table. There were plenty of amenities, and the welcome drink and breakfast were both very good. I would like to stay again.

We stayed to celebrate the youngest of our three sons’ birthday—this was about our fifth visit. The room has evolved into a family room, and with the slide, swing, and bouldering wall, they played nonstop. All three were very happy and said they want to come again and stay again. Thank you as well to K for taking such great care of us during our meals—it made the memories even more special. Next time, we’d love to visit for our second son’s birthday. Thank you in advance.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

We were very satisfied with the wonderful Room overlooking the ocean and the golf course. The breakfast was even more delicious than expected, and I’m already talking about coming back with my husband, who couldn’t make it this time. It was a great holiday. We look forward to staying again.

We stayed for one night from July 27 with two families. From the gentleman on the parking staff at check-in, to the young man in charge of our Room, and even the shop staff, everyone provided warm, friendly service that made our stay truly comfortable. In particular, my son became very fond of the staff member in charge of our Room and still proudly displays the letter he received at check-out. Thank you so much for being so kind to him. The Room was spacious, the view from the window was wonderful, and every dish was delicious. The Onsen had excellent water quality, and my skin felt smooth after bathing. Guests of many different age groups were staying there, and after experiencing it ourselves, we completely understand why. It’s a wonderful Accommodation where anyone can relax and enjoy their time. We also appreciated the complimentary Onsen eggs and “a little beer” service, which helped our whole family have a great time. We would love to visit again.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

When looking for a place to stay for one night in Ehime with our dog, we found this Hotel. As the Reviews said, the sunset view from the Room is incredibly beautiful, and the Room is spacious—those were the deciding factors, so we chose to stay here. The weather was great that day, the sunset was beautiful, and we could see lots of stars. The Room was spacious and had a large balcony, and the amenities were well stocked. We also received free Onsen tickets and went— it was a wonderful bath. The staff were kind as well. Thank you very much.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

This is a small Hotel with a warm, homey atmosphere. We were impressed by the thoughtfully prepared dinner and breakfast, creatively made with local mountain ingredients. Thank you very much.

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.