Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 18Page Number

We were blessed with great weather this time, and the view from the in-room semi-open-air bath was wonderful. The Onsen may feel a little lukewarm, but it keeps you warm for a long time. We heard the meals had just been updated with new offerings, and everything was delicious. With all amenities provided, this Accommodation is truly appreciated for allowing us to visit lightly and casually. We would love to return again in different seasons. Thank you very much again for this stay.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

This trip was to celebrate my mother’s birthday. She requested to see the Onsen she had visited with my late father during their honeymoon, and also the snow monkeys at Jigokudani Monkey Park. We chose this Accommodation because Reviews repeatedly mentioned the private family bath and a homey, relaxing atmosphere. True to the Reviews, it was a wonderfully quiet and peaceful place. The warm glow of washi paper lamps displayed throughout was beautiful, and we could feel the proprietress’s thoughtful care in every detail. And the food—absolutely delicious! Dinner just kept coming (laugh). Every dish was freshly made and served hot. The best of all was the kake soba hand-made by the chef that very morning. I love soba and visit many places, but I’m sorry—this was truly the best I’ve ever had anywhere. Breakfast also made us happy with piping-hot dashimaki tamago. The highlight of breakfast was the miso soup—I wanted to take home the whole pot. As we’ve gotten older, we choose our trips carefully based on both meals and Accommodation quality, and this place offered outstanding value for money. More than anything, we made unforgettable memories here. On our way out, I bought one of the lamps that were on display at the Accommodation as a gift for my mother. Thanks to you, it became the best birthday present possible. We’ll come again in winter—and again for her birthday next year too. Thank you for taking time out of your busy schedule to listen kindly to my mother’s stories (＾ω＾)

I sincerely apologize for the great inconvenience caused by my carelessness. Despite that, thank you very much for your generous and understanding response. Thanks to you, the wonderful scenery of Kamikochi and the milky-white waters of Shirahone Onsen have left a vivid and lasting memory. From the courteous explanations when we were shown to our room and served our meals, to every encounter with your staff—who would stop to bow and kindly speak to us—your hospitality was truly first-class. Once again, thank you very much.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

My mother and I stayed here together. It was our first visit in over a decade, since we came as a family of three with my late father. We were able to enjoy the delicious meals that impressed us so much back then, and simply soaking in the bath and relaxing brought such a wonderful sense of happiness. I also found it lovely to see the proprietress and everyone else working so briskly and efficiently. I shared how delighted my father had been at the time, and it became a meaningful holiday during Higan. Thank you very much.

There were no people or buildings nearby, so our family was able to relax and enjoy ourselves freely. Our dogs, who aren’t comfortable around strangers or other dogs, were also able to unwind, which was wonderful. Changing slippers when going out into the garden and coming back inside was a bit of a hassle, but aside from that we were completely satisfied. The amenities were well stocked as well. We’d love to stay again.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

The staff, the Room, and the meals were all excellent, and I was very satisfied. You can’t see an Okinawa-style coastline from the Hotel, but that was fine since I enjoyed it during the day. Considering the price, it’s a perfect 100/100! I highly recommend this Hotel. It’s a Hotel I’d love to stay at again when I visit Okinawa.

Stayed with my Yorkshire Terrier and mother. The interior has a European feel down to the details, creating a wonderful atmosphere. The room is spacious enough, and there was no unpleasant smell. The onsen in the room allows for easy access to a relaxing bath, which was very enjoyable. We only had breakfast during our stay, but the meal on the second day was very delicious. For dinner, please note that you need to choose such a plan or make a reservation in advance; ordering after arriving at the hotel seems difficult. Dinner costs 10,000 yen per person, which felt a bit expensive. However, there are no nearby places within walking distance for dining out easily, so please keep this in mind.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.

I stayed here on a solo trip. The room was clean and spacious, and I was able to relax comfortably. The amenities included face masks and socks for the room. Since I don’t drink alcohol, they replaced the alcoholic drinks in the fridge with non-alcoholic options. Dinner was plentiful and delicious—I was very satisfied. Great value for money with excellent service, and I’d love to stay again. Thank you!

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

The price is great, and the facilities are excellent as well. There are also places to eat within walking distance, so we often go out for drinks at night—and we’ve stayed here again and again.

Although the weather was poor throughout due to the typhoon, it actually made for an almost private stay. My daughter had seen it in a magazine and was looking forward to it, and it was just as relaxing as we had hoped. The hot stone spa, baths, and meals were all exactly as described in the magazine and brochures—nothing to complain about—but above all, the staff’s thoughtfulness was outstanding, and even with just one night we were able to relax both physically and mentally. I was coming down with a slight cold, so I truly appreciated the front desk lady’s subtle kindness and concern. The next day brought clear skies for the first time in a while, and breakfast while enjoying the wonderful ocean view was amazing. Thank you also for accommodating our request during the ride back to the station by stopping at a nearby popular bakery.

My sister, her beloved dog Momo, and I stayed at Yabuman as a group of three. From the time we made the reservation, they were incredibly kind and helpful whenever we had questions about bringing our dog. When we arrived, all the staff warmly welcomed us. The meals were absolutely wonderful and delicious. We were completely full—both in body and in heart! Breakfast and dinner were served in a separate, spacious private room, where my sister and I could relax with drinks and talk at length. Of course, Momo was with us too. The hot spring was amazing—the water felt silky-smooth. The proprietress and every member of the staff were truly lovely. An outstanding long-established ryokan! Thank you for giving me such wonderful memories with my sister and Momo. We would love to stay again.

I stayed overnight in Shimonoseki and was looking for an Accommodation where I could truly look forward to the meals. Since there was a Plan that included both fugu and beef, I made a Reservation right away. The building is a long-established culinary Ryokan with a sense of history, and I heard that locals use it for weddings and funerals as well as to enjoy seasonal fish dishes. The fugu was served as tessa (a Kansai term), with thick slices and an exceptional sweetness. The Miyazaki beef was also tender, and the combination was easy to enjoy. The dishes may look simple at first glance, but each one is carefully crafted—far beyond anything an amateur can judge. The staff were polite yet relaxed, offering thoughtful, unobtrusive service that made my stay very comfortable. That said, I wouldn’t recommend it to travelers whose main priority is the Facility. As a long-established Ryokan, the building clearly shows its age in a good way, and you can tell it has been carefully maintained. This was my first stay here, but I would definitely like to return the next time I visit Shimonoseki. Thank you very much.

Every time I visit, the staff’s service is outstanding, and I had a truly satisfying stay. Even on my first visit, I was deeply impressed by the wonderful hospitality. The food was delicious, and the room was clean and comfortable, but what stood out most was the staff’s attitude. It was clear that everyone is working together to make this hotel even better. I mistakenly entered the wrong code for the in-room safe—thank you for handling it so kindly despite the inconvenience. Thank you as well for taking photos for us every time we leave. You always make photo time so much fun—I feel like a model every time. Last time it was the head chef; this time it was the general manager. I look forward to seeing you again.