ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 179หน้า

When I put a half-finished plastic bottle in the refrigerator, it was interesting to find that about half of it had frozen by the next day. After that, it still froze even when I set the power to the lowest level (though it’s hard for me to see clearly due to presbyopia). Since I usually sleep with three pillows stacked, I asked to borrow an extra pillow. They had a two-tier pillow available, and when I stacked my original pillow on top of it, it became the same height as what I use at home, so I slept very well. It was a clean Hotel, and I had no complaints about the Room size or Facility amenities. The front desk service was also satisfactory. If I had to mention anything, it was a bit disappointing that the scrambled eggs at breakfast were too soft and hard to pick up with chopsticks, and that there were no cotton swabs among the amenities.

The Room has a simple design, but it was exceptionally clean and very comfortable to stay in.

Starting with a welcome drink and snacks after check-in, I also really loved the style of choosing my favorites from the wide selection of shampoos and conditioners and filling a cup to take with me. Both the dinner and breakfast buffet were delicious, and I was completely satisfied. I had the best time relaxing on the garden chairs and swing in the yard.

We stayed with the 1-night, 2-meal plan with BBQ included. The trailer house felt quite old and slightly tilted, but it was more than made up for by the attentive upkeep and cleanliness, so it didn’t bother us at all. The air conditioner worked well, and our family of four had a wonderful evening. Both at check-in and during meals, the service was excellent—it reminded us that what makes a trip truly great isn’t just the Facility, but the people. Thank you very much for your hospitality.

From guidance when entering the parking lot and casual conversation when leaving, to the service at the front desk, everything feels wonderful. (This is entirely my personal opinion.) I have stayed here many times and will continue to do so. Thank you for your continued support.

We stayed here to celebrate our dog’s birthday. The Room was stylish, we could enjoy meals in the Room, the terrace was spacious enough for our dog to run around, and there was even a bath for dogs—best of all, we could stay together the whole time. The meals were surprisingly generous both dinner and breakfast. The staff were very attentive and also gave us sightseeing recommendations we could visit with our dog. We would love to stay again if we have the chance.

At check-out in the morning, we received permission to leave our car in the parking lot while we explored Inuyama Castle and the castle town, so we walked to Inuyama Castle. It took about 15 minutes on foot, enjoying a stroll through the castle town along the way. The Accommodation rate is affordable, and the parking lot is spacious and free. We ate out, but it was convenient because there are many restaurants near Meitetsu Inuyama Station just nearby.

While looking for Kurokawa Onsen, I came across Yamazaki Ryokan. I stayed there during my visit, and it was an even more wonderful Accommodation than I had imagined. I would definitely like to stay again! - The Shuttle Service to and from the Kurokawa bus stop was available, which I really appreciated. - The building itself was very clean and well maintained, and housekeeping was thorough. It felt reassuring—like coming back to my family home—and I was able to relax in comfort. - All of the staff welcomed us with smiles at all times, and their service was truly outstanding. The warm, homey atmosphere throughout made it very pleasant. - During my stay, I could enjoy the Onsen anytime as much as I wanted, at whatever time suited me. It really helped soothe away my fatigue afterward. - Dinner was generous in portion size, each dish showed thoughtful creativity, and everything was genuinely delicious. - Breakfast also featured many carefully prepared dishes, and I was very satisfied. Overall, I could truly feel the staff’s hospitality throughout my stay and enjoyed a wonderfully luxurious time. If I have the chance to visit again, I would absolutely like to stay here.

This is my favorite Ryokan in Izu Kogen. It was my first stay in a while. This time, my eldest daughter—who usually works extremely hard as a nurse—was able to take an unusual long weekend and said she wanted to celebrate my birthday, so we decided to stay here. There are nine private baths, each with a different style. My daughter was thrilled and kept saying, “I’m going to try them all!” At dinner, the kinmedai (splendid alfonsino) I specially requested was huge, and she happily said, “Dad, this fish is delicious!” She smiled the entire trip. The one who felt most healed by this relaxing getaway was me—the father. The staff’s service was truly top-notch, and our stay was very comfortable. I’d love to visit again. Next time, I’ll probably get scolded if I don’t bring my younger daughter too.

Wearing a hat in the misty drizzle, I will never forget being able to fully enjoy the beautiful mountain stream and its free-flowing Onsen straight from the source. The abundant volume of hot water, like a geyser, was truly the height of luxury and made for an exceptional holiday. However, it was disappointing that some young people got heavily drunk in the river bath late at night and were shouting loudly, but when I reported it you responded immediately, which I appreciated. I was deeply impressed by your dedication to maintaining order at this traditional Ryokan even at the expense of sleep. I understand there are limits to judging guests in advance, but I feel it would be better to provide thorough reminders beforehand. Sorry for my blunt suggestion. I know it must be difficult with so many different kinds of guests. Still, I thought that filtering out preventable trouble as much as possible would also make things easier for your staff. After all, I want to enjoy this beautiful stream-side hot spring source in peace—and that tranquility is what makes the wonderful cuisine and Room truly shine.

I have been on business trips to Nobeoka several times and stayed at other Accommodations, but this was my first time staying at Route Inn. The Room size, the large public bath, and the breakfast were all excellent, and I had a very comfortable stay. Thank you very much.

This was our last night’s stay on our trip to eastern Hokkaido, and even though it’s a Business Hotel, it has an Onsen, which we were able to enjoy at a relaxed pace despite its small size. It’s right in front of the station, with many restaurants nearby, and we found a great izakaya while taking a walk. Breakfast was also delicious, and I think we stayed at a reasonable price. Thank you very much.

As a Business Hotel, I didn't have high expectations, but the single room was spacious, with a simple table and chair setup that allowed for some work. The ample legroom made for a comfortable stay. The breakfast, as rumored, was abundant in variety and quantity, providing satisfaction beyond what you'd expect at this price.

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

I stayed here for a live show at Makuhari Messe. It’s close to the station, and the area around the Hotel has everything—supermarkets, drugstores, and convenience stores—so it was perfect. The Room was more spacious than I expected and very comfortable, and the buffet was delicious. The Hotel staff were kind, and when I headed out for the second day’s show, they even thoughtfully gave me a cooling towel, which was a big help. This is a Hotel I’d like to stay at again.

I made a Reservation to see the morning mist at Lake Kinrin. All the coin lockers near Yufuin Station were full, so it was very helpful that you stored my luggage before sightseeing. The room was carefully cleaned, and the post-bath beer server was a nice touch. Since Yufuin has many international visitors and there were also international guests staying at this Accommodation, some voices in the bath area were quite loud and a bit uncomfortable. However, there were five private family baths, so I could move right away and relax comfortably. Fresh face towels were provided in every bath, which was also great because I didn’t have to reuse a wet towel.

We stayed here after our family move. We stayed in a Family Room. The Room was clean and well maintained, and we slept well in the quiet surroundings. My family also used the public bath and said it was relaxing. For breakfast, going early lets you eat at a relaxed pace. On this day, a group started using the breakfast area after 8:00. The breakfast included oden, which was flavorful and delicious. On the way there, we took a taxi from Shin-Kiba for 900 yen. On the way back, we walked through the park to Shin-Kiba Station, and it was an easy walk. Next time we visit, we’d like to see the botanical garden and the nearby marina. We were very satisfied with our stay.

This price is a great deal for the location. Of course, it’s an older and smaller Accommodation, but it’s a very good one. It might feel a bit scary if an earthquake happens, though.

I chose this Accommodation because it was conveniently located for the area I needed to visit. Even though it was a Saturday, the price was lower than nearby places, which was a big plus. What I personally liked most was the amenities: in addition to standard items like toothbrushes and razors, they also offered an uncommon pouch, and it was free to take—great touch. I didn’t use it, but there is also a lounge, and overall I felt they really focus on providing good service. It was a very satisfying Accommodation.

From arrival to the lobby service, the hospitality was excellent and we were very satisfied! We would love to stay again when we are in the area!