ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 164หน้า

This was my first trip to Kumamoto. I was a bit worried after the earthquake, but the city itself didn’t seem much different. It was disappointing to see that part of Kumamoto Castle’s stone walls—within walking distance—had collapsed again. The hotel was convenient because it was right in front of my work venue, but due to the earthquake, many taxis were chartered by insurance companies and it was hard to hail one. However, there was a bus terminal directly across the street, so I made good use of buses. The complimentary coffee service—common at Dormy Inn—is always comfortable and appreciated. The large public bath on the top floor wasn’t very crowded and felt great. As you get older, a big bath really is nice. The Room was functional, but although the toilet seat had a washlet, only cold water came out. When I contacted the front desk they responded quickly, but afterward the warm-water light was on while only cold water still came out. On top of that, perhaps they forgot to reconnect the faucet chain during maintenance and I couldn’t operate the lever (I fixed this myself). Still, since the front desk response itself was good, I deducted one star (this might fall under Facility/amenities?). Depending on your destination and purpose of stay, I think it’s a very convenient location.

I’ve stayed here many times. The sauna is excellent, and I also appreciate the complimentary drinks service.

I have stayed here many times. The location, service, Room, cleanliness, and overall comfort are all outstanding—an excellent Hotel in every way!

It was our first stay, but we arrived safely with the help of the navigation system. There is a large public bath, but we relaxed in the in-room bath and enjoyed the hot spring at our leisure, which helped us unwind after the drive. Dinner was served in a private room, and each dish was thoughtfully prepared using ingredients from Hokkaido—everything was delicious. Snacks were available in the lobby, so we brought some back to our room and enjoyed them while relaxing in the spacious room. Breakfast was served at a different dining venue, where we took our time and enjoyed it while looking out at the surrounding scenery.

Soaking in the gentle hot water was truly soothing, and the delicious cuisine (the broth was exceptionally good) was a delight. The riverside scenery, including the sand bath, was beautiful as well—an outstanding Accommodation. Above all, the hostess’s hospitality was exceptional. This is an Accommodation I highly recommend and would love to visit again. Thank you very much!

Quiet despite being close to the station. The room was also very quiet, and I slept soundly. The hot towel at check-in was so refreshing. Receiving a tablet at check-out gave me peace of mind. The Hotel staff also had a calm atmosphere, which helped me relax. Thank you very much.

I have stayed here several times. The on-site parking spaces are wide, so you can park with peace of mind. Parking fee: 400 yen. The amenities are POLA Aroma Ess Gold, the same brand I use, which I really liked. They are not provided in the Room; they are available for free in front of the front desk on the first floor. Breakfast also seems to offer more variety than other places. I will continue to stay here whenever I visit Tsuchiura.

The Shinkansen was stopped for hours due to heavy rain… I had no idea when I’d be able to get back home, but thanks to my boss saying “You can stay overnight,” I managed to book this Accommodation. At check-in, the Facility felt a bit old, but the Room was spacious and clean. What I really appreciated was the large public bath in the basement, where I could relax. Since it’s around Asakusa, there are plenty of places nearby for a quick drink, so there was no trouble finding somewhere. The staff were also kind and courteous, which made for a pleasant stay. It’s a Hotel I’d like to use again. If I had to mention one thing, I wish there had been a mug in the Room… there were teacups, though.

The Room had a great view, and the large public bath was very relaxing. Also, being able to use the rental bicycles was helpful, as it allowed us to visit places that are difficult to reach on foot.

I was a bit concerned that there was no bathtub and only a shower room, but otherwise the room was clean, and the front desk staff were very helpful. I would stay here again.

The location near the station was great.

Stayed at a hotel close to the airport as my flight arrived at Naha Airport around 10 PM. Conveniently located near the station with a large public bath, and the clean room was very comfortable. The bus stop to Jungleia was also nearby, making this accommodation an excellent choice. Breakfast was delicious as well. Thank you!

The breakfast venue on the 15th floor is small, but the food is excellent—starting with salads, followed by vinegared fish dishes, and simmered beef tendon with konnyaku, among others. I could eat there forever!! Three elderly sisters stayed for two nights at a very reasonable price. We had a great time and were very satisfied!!

The front desk staff welcomed me with refreshing smiles, which made me feel very comfortable. I was also satisfied with the breakfast menu—nutritiously well-balanced and deliciously prepared. This was my third stay, and I’m thinking of making this my regular Accommodation from now on.

We were pleasantly surprised by the thoughtful extras, such as decaffeinated coffee as a welcome drink and free bicycle rentals. Breakfast is not a buffet, so you can enjoy it at a relaxed pace.

The Onsen is mild, silky-smooth, and very relaxing. The Kiso River cormorant fishing season had also begun, and we could see it right in front of the Hotel. Both my friends and I were truly impressed. The Hotel staff were kind and took great care of us.

This Accommodation offers clean, comfortable Rooms—ideal for business trips. If you’re sensitive to hallway noise, complimentary earplugs are available among the free amenities to help you sleep soundly. It’s conveniently located near a lively downtown area for dining and shopping, and while the breakfast selection is limited, it was tasty and enjoyable.

A beautiful dining room featuring a signature round window. The experience begins with auspicious handwritten messages for each guest, followed by an outstanding tuna course. To finish, carefully whisked matcha is served. The attentive care and hospitality—possible only at this small Accommodation limited to five parties per day—can only be described as superb. However, the portions are so large that it feels wasteful when guests cannot finish; slightly reducing the overall amount would likely increase satisfaction.

Thank you very much for everything. The space was wonderful, and the meals were so delicious that I was truly moved. Since we originally planned to visit Ghibli Park on the second day, we stayed with dinner included and no breakfast. The entire place felt as if it connected to Ghibli Park—the garden, ornaments, furnishings, and even Baron!? in the dining room all resonated deeply with me. I will definitely come again to enjoy breakfast. Thank you very much.

Thank you for coming out to the car in the rain to help with our luggage. We were able to enjoy dinner at a relaxed pace in a calm atmosphere. I’m a light eater, so I’m very sorry for not finishing everything. When we visit Shiga again, we would love to stay at GUZU.