전국 × 고객 서비스 평가가 높은 호텔·료칸 - 164페이지

Clean and very convenient, with an airport bus stop just nearby. I didn’t use the bath this time, but it looked clean and I don’t think there would be any issues. I’d like to stay here again.

The Room felt spacious, and the large table in particular was very convenient and useful. I’ve stayed at many Hotels, but this was a first for me. Both the bathroom and the bed were generously sized, so I could relax comfortably. The accommodation cost was reasonable as well, which really helped. Thank you very much.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

I stayed for one night in late August 2026. It was great that the affiliated parking lot was very close, there was a drink bar available, and the selection of amenities was extensive. If I stay in Miyazaki again, I would like to use this Accommodation.

After traveling by car late at night and hiking Mt. Kisokoma, our family of three stayed in three single Rooms. Even though it was a bit early (14:30), they kindly allowed us to check in—thank you very much. We took showers, then enjoyed time together at a nearby izakaya from 18:00, stayed one night, and the next morning’s breakfast was very delicious. There were no sausages or bacon; instead, there were Kiso-style mountain vegetables and other local items. If we have another chance to visit Mt. Kisokoma, we would love to stay here again.

I was a bit concerned that there was no bathtub and only a shower room, but otherwise the room was clean, and the front desk staff were very helpful. I would stay here again.

The road to the Accommodation was narrow, and I got lost at first. The room was clean, and the Facility was satisfactory—sleep comfort was excellent, of course. The free breakfast wasn’t fancy, but it was more than enough and I appreciated being able to use it. What felt most convenient was the guest-only parking lot. Just by having my parking ticket validated for free at the counter, I could come and go by car as I liked, which was great. The Accommodation Fee is reasonable as well, and I think it’s a good Hotel.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

Conveniently located near the station, with a great breakfast and a relaxing bath. The Room is compact but easy to use, and it’s convenient to be able to check how crowded the breakfast venue and bath are on the TV. I have stayed here many times. Thank you very much.

A welcome drink was provided. You could choose any one drink you liked. I've never seen such a service before. The staff who assisted us were very kind. I'm glad I stayed here!

From check-in onward, the staff provide pleasant and welcoming service. It’s a bit disappointing that the Room key is not a card key, but... The breakfast is delicious! This time, I extended my check-out time for an additional fee and was able to relax. I will stay here again.

This was my first stay. The Room was spacious and very comfortable. For dinner, I enjoyed Hida beef—the meat was delicious, and the fat had a pleasantly sweet flavor. The breakfast curry also contained plenty of Hida beef and was very tasty. Overall, it was a very satisfying Hotel.

It was absolutely wonderful. The Room was very clean, and it was perfect for staying with children. The washing machine and bathroom were also spotless, making the stay extremely comfortable and easy.

We stayed here to express our everyday gratitude to my parents-in-law. The facilities offer a quiet, understated luxury, and the staff provide thoughtful, seamless hospitality. My parents-in-law were deeply moved by this first-time experience, and it reaffirmed that choosing this place was the right decision. Although it wasn’t for an anniversary or any special occasion, it became a wonderful day that reminded us how precious time like this can be. Thank you very much.

Thank you very much for everything. The space was wonderful, and the meals were so delicious that I was truly moved. Since we originally planned to visit Ghibli Park on the second day, we stayed with dinner included and no breakfast. The entire place felt as if it connected to Ghibli Park—the garden, ornaments, furnishings, and even Baron!? in the dining room all resonated deeply with me. I will definitely come again to enjoy breakfast. Thank you very much.

Although I stayed for only one night, I was completely satisfied with everything. All of the staff were very pleasant, and the Room was clean and comfortable—I immediately wanted to come back and stay again. The dinner and breakfast at the counter were especially outstanding! You can watch the cooking right in front of you, and you can really feel the care that goes into each dish. I’ve already recommended it to my friends.

We stayed here for the first time to celebrate my husband’s birthday. The space was incredibly comfortable, and we’d love to come again. The welcome drink and baked treats won us over right away, and the Accommodation itself was wonderful. The sauna was available as much as we wanted from 6:00 to 22:00, and 90°C was just perfect. The cold bath water felt silky—you could tell it was rich in minerals and iron. There were plenty of towels, the herbal tea in the fridge was delicious, and the loungewear felt amazing on the skin. If I had to mention one thing, the OSAJI? amenities—toner and emulsion—had not been replenished. When I asked, I was told they weren’t available due to import circumstances, so it would have been even better if we had been informed in advance. (There’s a convenience store nearby, so we went to buy some.) The food was very tasty—especially the shabu-shabu and seafood, which were fresh and delicious. It did need a bit of reheating, but it was great being able to enjoy it indoors without worrying about others around us. Thank you very much. Next time we’d like to stay at hanare!

We had a wonderful time. Thank you very much. If I could suggest improvements: I would be happy if there were a water dispenser. The inside of the microwave was broken. The kitchen stove heat was weak. Other than that, both the kids and adults were very satisfied. The pool was just the right size and we enjoyed it, and the sauna and cold plunge were easy to use. The view was great, and we had a really good time! We would like to visit again!

I stayed with my dog, and everything was truly outstanding! The room was spotless down to every detail and incredibly comfortable. In addition to frying pans, pots, and cutlery, there was an impressive range of thoughtful items—rubber bands, toothpicks, plastic bags, alcohol disinfectant spray (Pasterize), and so much more. I was also thrilled to hear that the drinks and ice cream in the fridge were all-you-can-enjoy (haha). The bath with an ocean view was amazing and left me feeling completely refreshed in both body and mind. Thanks to all the considerate touches, my dog could relax too. I’m grateful for the staff’s warm hospitality.

We visited with children, and the staff helped carry our luggage, arranged an early time slot for the private bath, and prepared an adorable kids’ meal. They checked in on us in many situations, and it was a warm Accommodation where we truly felt their thoughtful hospitality. The meals were delicious, and we were especially satisfied with the sea bream dishes at both breakfast and dinner.