ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 161หน้า

As expected, the convenience store in the Hotel gets crowded after returning from the park, and items may be sold out. It’s smoother to buy what you need at a convenience store near Maihama Station, or if you only need drinks, from the vending machines at the Resort Line stations before heading back to your Room. The Moderate Room had a water purifier installed, which was a nice touch! All of the Hotel staff were very friendly and made our stay pleasant. Thank you!

The Room is clean, and the bathroom and toilet are also spotless. There are plenty of places to eat, and a convenience store is nearby. Especially since there’s a Don Quijote close by.

I was originally planning to stay somewhere else in Kansai, but I happened to learn that the Gion Festival would be held in Kyoto on those dates, so I changed my plans to Kyoto at the last minute! When I started wondering where to stay, the first place that came to mind was Kyoto Plaza Hotel, where I had stayed before and had a great impression. When I stopped by the front desk to leave my luggage, I mentioned that I didn’t know much about the Gion Festival. They kindly explained how to get there and even provided a map, which was very helpful. What really stood out again this time was how great the individual air conditioning is. Coming from eastern Japan, Kyoto’s summer heat can be intense—being able to set the temperature exactly how I like it was truly wonderful. I also added breakfast this time (because it was too hot and I didn’t want to go out), and it turned out to be absolutely the right choice. I’d like to add it again next time. Lastly, one thing I appreciate about this Hotel is how quickly they respond to Reviews. There are all kinds of guests, but I hope you’ll continue running the Hotel just as you have been. Thank you again—I look forward to staying with you when I visit Kyoto next time.

To escape the Tokyo heat, I visited Oku-Nikko again this year. With concerns about bears, I chose this Hotel because both the open-air bath and the guest rooms felt safe and reassuring. It was my first stay in several years, and perhaps due to the renovation, the room, baths, and lounge were all very clean, making for a comfortable Hotel stay. The meals were delicious; if I had to mention one thing, I would have appreciated a Japanese-style option on the second night of my two-night stay. I would definitely like to stay again.

From the moment we arrived, everything was spotless—the elegant front desk staff and even a complimentary Room upgrade. The Room was more than clean enough, spacious, with a beautiful view, and the food was delicious. We were completely satisfied with everything! If we come to Shiga Prefecture again, we would definitely choose this Hotel.

I stayed here after hearing that the breakfast is highly rated. It really was delicious—well-made, clearly homemade, and truly satisfying. I’m glad I stayed. It was my first time staying at a Hokke Club, and it made me want to stay at Hokke Club hotels in other locations as well. I really appreciate being able to enjoy local specialties so deliciously. Thank you for the wonderful meal.

It was my first stay in several years. Due to my own booking mistake, it was a smoking Room, but the front desk offered to prepare an air purifier; the smell did not bother me that much. The Room was spacious, and I enjoyed the meals—they were delicious. Above all, the staff, including the front desk team, were truly wonderful—always smiling and pleasant. Thank you very much. It made for a very good trip.

We used the round-trip shuttle bus from Kashikojima. Everyone at the front desk and in the dining area was kind, which made our stay very pleasant. There was a wide variety of dishes, and everything was delicious. In the playroom, we could enjoy board games and table tennis, so our grandchildren didn’t get bored while waiting for the return bus. Both the building and the Facility felt a bit old, but it gave us the impression that everything was thoroughly cleaned. The nearby sea at Jirokuro Coast is famous for its beautiful waters. Next time, I’d like to invite friends and enjoy a relaxing resort trip here. There were many clouds, so we couldn’t see the stars or moon clearly during nighttime stargazing. I’ll look forward to that next time as well.

This was my fourth stay. The Room, meals, and service were all excellent, but above all, the bath was outstanding. Being able to soak while looking out at the sea without worrying about others is truly a luxury. With no fence or partitions around the bath, it feels wonderfully open. I would love to stay again.

I stayed here again this year to attend a live show at Omiya Sonic City. On the day, heavy rain caused the trains to run at reduced speed and stop for signal equipment checks, so I arrived in Omiya about an hour later than planned. However, by the time I got there, the rain had eased and I reached the Hotel without getting wet. Check-in was quick and easy using the QR code sent to my phone. Although it wasn’t very hot that day, the humidity was high and uncomfortable, but I was able to relax comfortably in my air-conditioned Room until doors opened. After the show, I enjoyed dinner at an izakaya I had reserved, and since it was only about an 8-minute walk back to the Hotel, it was very convenient. I soaked in a hot bath with the provided bath salts and slept soundly. The next morning, I had breakfast at the familiar second-floor restaurant. This time I mainly chose Western-style dishes, but when I went to get coffee, I spotted curry and ended up eating more than I should have. If there’s another event in Omiya, I’ll likely stay here again.

I made this Reservation for my parents, who live in the countryside, for a sightseeing trip. As they are elderly, I was worried and contacted you in advance with a few requests, and your kind and attentive support gave me peace of mind. I was very happy to hear that they had such a wonderful experience. They said they were excited by the view from the Room and also enjoyed the lounge, making the most of their first trip in a long time. We would love to stay with you again. Thank you very much.

Whenever I visit Hakata, I try to stay here whenever possible. My recent favorite is the hamburger served at the bar. I’ll be back again.

From the warm welcome on arrival to our departure the next day, we were thoroughly satisfied with the consistently outstanding hospitality. The international staff were also wonderfully attentive, and our whole family truly enjoyed our stay at the Hotel. The meals and the Onsen were especially excellent. We would love to stay again.

The location was excellent. From the Room, the lobby, and even the elevator, we could enjoy beautiful views of Ise Bay, which truly moved us. The view from the lounge was also lovely, and we would have been happy to spend more time there. We chose a Japanese-style Room, and both the Room and tatami were clean, so we felt comfortable throughout our stay. We also enjoyed the Onsen, including both the large public bath and the open-air bath. The late-night Ise udon, ice cream, and coffee were all delicious as well. The Ryokan staff were kind and made us feel at ease. Access to Futami Okitama Shrine, Ise Grand Shrine, and Toba Aquarium was very convenient. The salmon at breakfast was large, satisfying, and delicious. Next time we plan to choose a Plan that includes dinner. We are truly happy to have found an Accommodation we want to stay at again after such a long time. Thank you very much.

It’s not directly in front of the station, but it’s less than a 5-minute walk, and choosing this Hotel turned out to be absolutely the right decision. The Room is compact, but new and very clean. The stylish interior details and design, the separate bath and toilet, an unpacking rack, and a small sofa made it highly functional and very comfortable to stay in. I also appreciated being able to log into my own account on the TV to watch subscription streaming services. The view from the window was of a parking lot, but personally it didn’t bother me. The in-house Facilities are excellent as well—having “Kurobe no Megumi” water dispensers on every floor was especially convenient. You can fill the provided decanter and enjoy coffee with the Nespresso machine, or chill the water as-is for a refreshing drink when you wake up. There’s a smart shop in the lobby, and it was nice (and very fitting for a JAL-affiliated property) that they sold “Udon desu kai.” At night, the restaurant on the first floor can be used as a bar, and the staff were very friendly. Even staying solo, I felt completely at ease and enjoyed a relaxing time. Overall, I was extremely satisfied with everything. I’d definitely like to stay here again when visiting Toyama!

It was close—about a 90-minute trip from Osaka. The ocean view was amazing. It didn’t feel old at all, and the staff were polite and attentive. We went with our children, and from check-in onward they enjoyed table tennis, the pool, and other activities, so we had a great time staying in the Hotel. The restaurant food was also excellent, and when we mentioned it was our daughter’s birthday, a young female staff member at the restaurant gave her such thoughtful hospitality that we were truly moved. We would definitely love to stay again. Thank you very much.

I was very satisfied. Although the building feels a bit old, it was well cleaned and properly maintained, and I could tell it is cared for. I had no complaints about the meals or drinks. It may not be luxurious or flashy, but I was able to enjoy plenty of local and seasonal ingredients to my heart’s content.

After entering, you take off your shoes, and since the entire Accommodation is tatami, you can walk around barefoot, which was great for children. The lobby and Room were spotless down to every corner, and everything—from the facilities to the Onsen—was impeccably cleaned, making it very comfortable to stay. At night, we could enjoy free late-night soba, and after bathing there was complimentary ice cream and more. The breakfast buffet had a wide variety of options and was delicious. We were completely satisfied with this Accommodation! The staff were consistently pleasant and welcoming, so I’d recommend this Accommodation to everyone visiting Shimane. It’s an Accommodation that made us want to come back again. Thank you very much.

This was my second stay here. For this trip, I had a live show in Tokyo and Disneyland the next day, so I debated choosing a Hotel closer to Chiba. In the end, I stayed here because it’s close to Haneda Airport for my outbound flight, and getting to Disneyland the next day is also quick by bus from Haneda. Even though it’s near Haneda, stopping by the Hotel just to store luggage would have been inefficient, so I used lockers at the nearest station. They were inside the ticket gates, which made everything very smooth. I checked in after the concert and enjoyed the curry. Being able to have a warm meal is comforting and a much-appreciated service. There’s also a convenience store nearby, so the location is great—good conditions and excellent value for money. Thanks to that, it turned into a wonderful trip.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.