ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 155หน้า

We searched for a well-reviewed Onsen with an ocean view and decided to stay here. From check-in to being shown to our Room, and even during meals, the staff always served us with a smile, making our stay very pleasant. The meals were very luxurious and absolutely delicious. The ocean-view terrace was also beautiful, and we were able to relax at our leisure. This is a Facility we would love to visit again.

The parking location was a bit difficult to find during our car trip. However, the reception staff and parking attendants kindly guided us, and we were able to park without any issues. We only had breakfast, but it was very delicious—possibly the best among all the accommodations we've stayed at!

The Hotel building is not large, but it was conveniently located very close to Matsumoto Station. The Accommodation rate was affordable, the cleaning was thorough and everything was clean, and the Room had the minimum necessary amenities. The shower water pressure was also sufficient. The staff were also very pleasant at check-out. I wish there had been coffee service. If I have a chance to visit Matsumoto again, I would like to stay here again.

I accidentally made a Reservation for a smoking Room, but the front desk staff kindly checked whether a non-smoking Room was available and changed it for me since one was open. Thanks to that, I had a very comfortable stay. The bathroom was clean, the hotel is close to the station and there’s a convenience store nearby. Sometimes central air conditioning can’t be adjusted and that can be inconvenient, but I could control it in my Room, which made it even more comfortable. If I visit Kumagaya again, I’d like to stay here. Thank you very much.

We always stay here when we visit Hakone. This was our third time, and since our son had been saying he wanted to come again and again, we looked forward to enjoying a family stay. From the matcha served at check-in, to the Japanese garden with a koi pond on the way to our Room, taking off our shoes before entering the Accommodation building, and then stepping into a simple tatami Room reminiscent of a tea room, decorated with wildflowers. The calm sense of security in the Room and the beauty of the Japanese garden seen from the open-air bath truly soothe us. The meals are wonderful every time, and we are grateful that you also serve such luxurious dishes for children. By chance, it was also the day of Lake Ashi’s fireworks, so we went to see them as well, making our family summer memories even more vivid. Thank you very much for your hospitality. We would love to return.

The lobster was incredibly delicious—I was genuinely surprised. I treated myself a bit by staying here, and many guests seemed to be regulars; the overall atmosphere was wonderful. I also appreciated being able to request Shuttle Service from/to Hakuba Station. This may have been just me missing it, but I would have appreciated it even more if makeup remover had been available in the Room or in the private bath.

The garden was lovely, and we really enjoyed our walk. It was quiet and relaxing. We stayed in the Kinko storehouse Accommodation. Although you can’t see outside from the Room, the cute sliding door that rattles as it opens added charm, and we relaxed on the blue sofa. If you have small children, the stairs may be a bit hazardous. The Room mixes old and new elements, but because the original design has been respected, there were a few unexpected protrusions. The meals were excellent—so delicious! We were very satisfied with both dinner and breakfast. Given how good the food was, we felt the price was very reasonable. We also appreciated the fireworks after dinner. Since there are hardly any lights around, the fireworks looked even more magical. It made for a wonderful summer holiday. Thank you very much.

Spending time surrounded by uncompromising, carefully curated interiors and decor was truly exceptional. On this trip, everyone was a beer lover, so we worried we might run out—but that concern was unnecessary. The taste was outstanding as well. Also, it’s rare to find an Accommodation where four dogs can stay like ours, so in that sense too it’s a very valuable Accommodation. As expected, there were a lot of insects in summer, so next time we’ll stay outside the summer season. We brought every kind of strong insect repellent in advance, including hangable repellents for the balcony, but in the end the mosquito coils provided as Facility amenities worked best. Since I really can’t handle insects, this was a huge help. Thank you very much.

We chose this Accommodation for a 3-night Multiple Night Stay because it can host three pets, has parking, and the hinoki bath was the deciding factor. During the day, we left our pets at a nearby pet house and fully enjoyed sightseeing in Kyoto by rental bicycle. Coming back to the Accommodation and relaxing in the hinoki bath to soothe our tiredness was the best! Also, there was a supermarket nearby, so we had no trouble with meals. The staff were very kind, and we would like to stay again next year. Thank you very much.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

They kindly accommodated our last-minute visit. Both the Room and the bath were clean and comfortable, so we’d like to visit again during ski season.

Thanks to the courteous service and the staff’s warm hospitality and flexible support, we had a memorable stay. The Onsen was also wonderful, and the atmospheric open-air bath was especially relaxing. If we have a chance to visit the area again, we would love to stay here again.

We stayed here for a family trip to Disney. As it is new, we had a very pleasant stay. With two sinks, plus a separate bathroom and shower room, it was comfortable even with six guests and never felt crowded. We would love to stay at this Hotel again the next time we visit Disney. Thank you!

This was my second stay, and I had a comfortable time again, just like last time. I was assigned a higher floor than the one I had reserved, so the view was better, and I appreciated the updated bathroom features. The staff were quick to check in with me, so I never had any trouble. It’s also convenient that the airport bus stop is nearby.

The buffet at Limone was incredibly extensive and delicious. The next morning, the Nadaman breakfast was also excellent—the dashi was outstanding. The Room had been renovated and was very clean. It truly felt like a Royal Hotel, and it was my first stay in a while, but it was great.

This was my third stay, following last year, with visits in June and July this year. With the cool highland climate, I have also made a Reservation for next month. The room was thoroughly cleaned and very tidy, so I had a comfortable stay. The staff’s service was generally excellent, though a few seemed to have some difficulty understanding Japanese. The Onsen private bath was clean and relaxing, and I was very satisfied. The food quality was high, with great ingredients prepared deliciously. It seems they had my previous stay on record from last month, and they thoughtfully ensured the menu did not overlap—an attentive touch that made me very happy. The portion sizes were just right, though younger guests might find them a bit small. One suggestion: the dress code at meals is smart casual, but as this is a Resort Hotel, it may be nice to allow dining in loungewear so guests can relax. Some airlines provide pajamas in first or business class on long-haul flights to help passengers enjoy meals comfortably. I would appreciate it if you could consider this. Overall, it was a very satisfying stay.

I was very satisfied with the meals, service, Hotel atmosphere, and the fact that the beach is within walking distance! I think this may be the best Hotel in Atagawa! I couldn’t make it this time, but I’d love to come back and use the pool as well!

Conveniently located near the station and easy to access. The staff are polite and kind. The complimentary late-night ramen is delicious. It’s also nice that the Room has a small massage device and that pillows can be borrowed. The large public bath can get crowded when there are group guests.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.