ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 131หน้า

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

Last time, the step inside the Room made it difficult to get to the open-air bath, so this time I made a Reservation for a barrier-free Room. The Room was clean, and of course the hot spring water felt wonderful. There was water provided in the Room, in the electric kettle, and even in the coffee maker—I've rarely stayed anywhere that thoughtful, and it made me very happy. The wooden decorative framework in the Room was also lovely. I’m not usually a fan of yukata, but the fabric was soft and comfortable to wear. There were cushion-style chairs in the Room; however, when sitting on them, neither I (with bad legs) nor my husband (whose legs and lower back have become a bit weak) could use them comfortably. We wished there were at least two standard dining-style chairs like those in the restaurant area—it was disappointing. If you could replace just two of the four seats with regular chairs, it would be greatly appreciated by elderly guests. The meals were delicious, and all staff were polite and hospitable. Thank you very much for taking care of us.

We planned a last-minute trip as a couple, and never expected to find such a wonderful Accommodation available during the Obon holidays at such an affordable price. Dinner was impressive, featuring dishes that brought out the natural flavors of the ingredients, served on Hagi-yaki–style ceramic tableware. The buffet breakfast was also full of delicious options. While the annex is not very large, it felt newly finished and was comfortable. Above all, the location alone—an expansive view of the majestic Sea of Japan right below the window—seems worth tens of thousands of yen. The staff were warm and welcoming as well, making it an unforgettable stay.

I have wonderful memories of the Accommodation’s atmosphere and hospitality from my first stay, and this time I returned for the first time in seven years. I heard that during the COVID period you improved the parking area and the path to the Accommodation, and it was even easier to access than before. The atmosphere is still just as lovely, making it perfect for a relaxing stay. Both dinner and breakfast were delicious. I especially recommend the spiny lobster sashimi and the simmered golden eye snapper. This time, I also asked in advance for a birthday surprise for my friend, and you kindly accommodated my request. My friend was truly delighted, and I’m so glad I asked. Thank you very much for your pleasant hospitality and service. Above all, one of Hana Noren’s greatest charms is Toi Onsen, which helped melt away my everyday fatigue. At night I enjoyed the bath in my Room, and in the morning I woke up early to use the private bath. I truly love this time spent forgetting daily noise—the sound of flowing Onsen water and birdsong brought exceptional comfort. Thank you again for another wonderful stay. I was completely satisfied with everything. Next time, I hope to return again sooner. Thank you very much!

Our stay, originally planned for August, was moved to September, and we truly appreciated the warm words and kind support from the staff. They also kindly adjusted the ingredients to accommodate my partner’s picky eating, and we enjoyed a delicious meal. The sake was excellent as well—I couldn’t help but keep refilling my cup. It was a wonderful stay that left both body and mind fully satisfied. We would love to visit again.

I used to visit the Onsen for day trips every year, but this was my first time staying overnight (2 nights). The spaces outside the Room were well equipped, and I felt very comfortable throughout my stay. Between the Onsen, complimentary alcohol and snacks, and manga, two days wasn’t enough time—I barely had time just to sleep in the Room. I think this is the No. 1 Accommodation as a base for horse-related activities.

This was our sixth stay, and every time we have enjoyed a fun and comfortable visit. All three private open-air (and semi-open-air) baths are available to use as often as you like. Both dinner and breakfast are generous in portion size, perfectly seasoned, and always leave us completely satisfied.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

We stayed as a family with breakfast included, and the Room was clean and well maintained. The bed was firm, and we slept very well. Breakfast offered a wide variety of side dishes, all of which were delicious. Thank you to the staff for their kind service with warm smiles. There was also a large public bath, which we enjoyed at a relaxing pace.

The meals are delicious—simply outstanding. You can really tell they use locally sourced ingredients and that the chef prepares everything with care. The pricing also feels very reasonable! The Room is quite spacious and clean, and the mountain view from the bath was truly relaxing.

This was my first time visiting Dogo Onsen with my niece. Since I mentioned during the Reservation that I have trouble walking, you kindly arranged a Room right near the elevator. Thank you for your consideration. All the staff were very helpful, and we had a comfortable two-day stay. We especially enjoyed comparing different mandarin orange juices and tasting different mandarins.

It was clean and close to the station, and there were plenty of places to eat nearby, so I had no worries. The large public bath was also spacious enough that you wouldn’t expect it from a capsule Hotel. I’d like to stay again.

The staff at the Accommodation were excellent, and the other guests were also very considerate, which made the stay even better. The ocean is right in front of you, and both the views and the meals were flawless. The breakfast bento was a health-conscious menu, and the multigrain rice onigiri was especially great. I stayed while feeling unwell the day before, but I felt better by the time I left. It was truly relaxing and wonderful.

Breakfast with French toast and delicious coffee alone made the stay worthwhile. All the staff were pleasant and responded courteously. The Room was clean, and I had a very comfortable stay. Grinding the beans in the Room and drinking the coffee was a different experience from usual, and it tasted even better. I usually stay at a Hotel near Sapporo Station, so I was worried about transferring subways to get here. Even when I asked people walking on the street, they seemed unsure, but when I asked the Hotel staff after arriving, they said it might be easier for people to recognize it if you mention Morihiko’s cafe rather than the Hotel name. Once I arrived, the location was very easy to find. If I have another chance next time, I would definitely like to stay again. Since my Room had only a shower booth, I did not rate the bath facilities. If anything, having disposable shower caps might be convenient.

It’s very easy to use, and the thoughtful updates clearly reflect guest feedback, making it truly comfortable. I’d love to stay again.

I stayed here with my loved one for a special anniversary. The Accommodation was very clean, and the hospitality was excellent. I consulted in advance about a surprise cake, and they kindly accommodated my request, making it wonderful on the day as well! Thank you to all the staff.

Both the hospitality and the cuisine were calm and wonderful, and I was truly able to refresh. I will visit again.

Revisited on December 12, 2025. As last year, we thoroughly enjoyed Matsuba crab. Since female crab is only available until the end of the year, we visited in December. We ordered an additional female crab and upgraded the dried fish at breakfast to nodoguro. This time, we also made a Reservation for a private Onsen bath to fully enjoy the Onsen. The private bath was excellent—if there’s availability, I highly recommend trying it. Our Room this time was Oborozuki, and the semi-open-air bath in the Room allows you to adjust the depth. This was very convenient: keep it shallow when getting in and out, and make it deeper when soaking. Lastly, it seems some guests found the executive chef’s performance a bit overbearing, but it didn’t bother me at all—perhaps because I’ve experienced much flashier performances overseas many times. We’d like to return again next year.

We bought our BBQ ingredients at Toretore Market! We were happy that we could use the grill even without a reservation.