ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 130หน้า

Thank you for coming out to the car in the rain to help with our luggage. We were able to enjoy dinner at a relaxed pace in a calm atmosphere. I’m a light eater, so I’m very sorry for not finishing everything. When we visit Shiga again, we would love to stay at GUZU.

It was a wonderful Accommodation! It’s old, but very clean, and it felt comforting—like visiting my grandmother’s home. The sea and mountains visible from the Room window were beautiful; I woke up to birdsong in the morning, and it truly soothed my tired mind from city life. And what really deserves special mention is the food. At dinner, we grilled a variety of shellfish right there as we ate, and it was unbelievably delicious. We also enjoyed several other carefully prepared dishes, which reminded us once again how amazing seafood can be. Thank you all for your kindness. Thanks to you, our family was able to spend a truly happy time.

This was our second stay, and once again it’s a wonderful Accommodation! First of all, the owner at reception? was cheerful and very pleasant. The Room and the bath were both very clean and hygienic. The meals were just the right portion size, easy to digest, and even my elderly parents finished everything (haha). Last time we stayed as a couple and had an upstairs Room, but this time we were given a first-floor Room closest to the bath. I’m sure this was thoughtful consideration for my elderly parents. It really helped us a lot. On departure as well, you kindly took my mother by the hand and chatted with her about various things—she was delighted and seemed completely satisfied. It became a wonderful way to show appreciation to my parents. Thank you so much! Just one thing… The mattress in the bedding was thin, so my body hurt… I know it may sound picky after all your kindness, but I wanted to share it as feedback… We were able to spend a truly memorable time. Thank you very much!

We visited last year and had such a wonderful time that we came back again this year. Every breakfast and dinner was delicious, generous in portion, and completely satisfying. Swimming in the pool after dinner and after breakfast made us feel like kids again—so much fun. The Room was spotless and well maintained, which we really appreciated. Our dog also loved having the private dog run all to themselves. Above all, the owner’s warm personality and heartfelt hospitality are truly wonderful. It feels like visiting relatives. We’ll be back again.

We stayed here for our daughter’s birthday. They kindly accommodated our same-day request by phone for a BBQ, which left a great impression even before we arrived. From the moment we arrived, the courteous service throughout made our stay very pleasant. The Facility was clean, and our whole family was very satisfied. Thank you very much.

We stayed in a Premium Executive King on a high floor (39 m²). The spacious Room and high-quality, comfortable bedding made our stay in the guest Room exceptionally relaxing and pleasant. In addition, at the exclusive Executive Lounge on the 5th floor, we were able to unwind calmly during every service period—breakfast, tea time, and cocktail time—which left us feeling refreshed. Thank you for a wonderful stay.

Excellent access to Osaka-jo Hall. It seemed many guests were staying, and they extended the Onsen and lounge hours, so I was able to relax and enjoy the Onsen at my leisure. The breakfast venue was bright and clean, with a great variety of options. My husband, who enjoys running, went for a morning run around Osaka Castle and was very satisfied that he could also use the Onsen in the morning. The service was very courteous, and I would definitely like to stay here again when visiting Osaka.

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

I have stayed here several times. This time, due to my Reservation, I had to change Rooms partway through my stay, but the staff kindly arranged everything to minimize any inconvenience. At the restaurant and in other situations as well, everyone was friendly and welcoming, so I had a very pleasant stay. There were also a pool, festival-style games, quizzes, and other events—my child was absolutely delighted. I also visited the rooftop for the first time this trip; the view was wonderful, and it made for a refreshing morning. Almost nothing to complain about! However, it would be even better if there were an ice machine on each floor.

I had a wonderful stay last time, so I chose to return again. The Room was spacious and clean, and best of all, having a washing machine in the Room was fantastic. Around this season, I bought fresh mangoes at the nearby Onna no Eki and enjoyed them in the Room since there are kitchen utensils available—absolutely delicious. The breakfast buffet was also very good. This time, for one day only, I changed breakfast to lunch, and the lunch buffet was just as satisfying. It was a lovely stay. I will stay again.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

There were a few minor issues, but they actually increased my positive impression of the Hotel. The staff handled everything very politely, and I was even impressed—if something was removed and accidentally not put back, that’s proof it gets replaced each time! In this season especially, I really appreciate being offered a welcome drink at check-in and being provided with a chilled hand towel. Whenever there’s a concert at Tokyo Dome, I stay here every time as long as I can make a Reservation, and I would definitely like to continue using this Hotel in the future.

The welcome drinks and well-stocked amenities bar made me feel happy as soon as I arrived. The view from the Room was wonderful, and I was able to relax at a leisurely pace. Both breakfast and dinner were delicious, and I was very satisfied. There are also sightseeing spots nearby, so it was great to enjoy them along with my stay. It was a wonderful Accommodation that I would definitely like to use again.

I stayed at a discounted Room, and although there were a few minor scratches on the door and around the water fixtures, it didn’t bother me at all. Since it was raining, I really appreciated the shoe dryer in the Room—it was extremely helpful. The large public bath was also very clean and very relaxing.

I stayed for two nights starting July 22. This time, my Room faced the Nasu mountain range, so the view was wonderful. The meals were delicious again. Since this was my second stay in July, you kindly changed the menu for me. Next time, I’ll visit with my children and their family.

It was my daughter’s first overnight stay, and seeing her eyes sparkle with excitement made it a wonderful memory for me as well. The amenities were well stocked, and the Room was clean and comfortable. The staff were also very pleasant and welcoming, so we had a relaxing stay. We stayed with No Meals Included this time, but it was still more than satisfying. My daughter had a great time too, so I’m glad we chose this place for her first overnight stay. We’re considering staying again—she’d like to use the Onsen, and we’d love to stay in the princess-themed Room she mentioned.

With Sanjo Station nearby, the location offers excellent access to sightseeing spots, and strolling along the Takase River and the Kamo River just steps away is very pleasant. The breakfast selection was extensive with both Japanese and Western options, and everything was delicious. This is a Hotel I would definitely like to stay at again.

The meals were simply outstanding! Dining in a spacious setting separated by rattan partitions that block views of neighboring tables felt almost like having a private room, and the ocean-view location and comfortable seating made it even better. It truly felt like a private space without worrying about those around us. Every dish was thoughtfully prepared, packed with plenty of seasonal local ingredients, and enjoyable both visually and on the palate. The timing of each freshly served warm dish was perfect, making for an exceptional dinner. Thank you for such a wonderful time! I’d love to stay again just for this cuisine. The only minor drawback was that the scent upon entering the lobby was a bit strong and not to my personal taste.

I had another wonderful stay. No matter which Fufu Accommodation I visit, I am always fully satisfied with the consistently heartfelt hospitality and the truly careful, delicious cuisine. This time at Fufu Hakone as well, I was comforted by the warm welcome from all the staff and was able to enjoy a relaxing, luxurious time. For an Accommodation that makes me want to come back again, Fufu is still number one for me. This time, I was also able to use a wonderful benefit from IKYU, which made my stay even more enjoyable. I am truly grateful for this great opportunity as well. I will do my best in everyday life and look forward to returning to Fufu. Thank you very much.

This was my second stay. From the ocean-view Room, I could see the sea, sky, and runway in the distance, and sometimes even watch airplanes—such a wonderful time. It may depend on the floor; I stayed on the 8th floor. The staff were all kind, and on rainy days they lent me an umbrella near the entrance. When I asked the front desk about places I wanted to visit again, they kindly gave me detailed information. Breakfast was delicious with a wide variety of options, including some Okinawan-style dishes. It was also very convenient to have a 24-hour supermarket just a few minutes’ walk away. For this price, it’s comfortable, friendly, and convenient—highly recommended Hotel.