전국 × 고객 서비스 평가가 높은 호텔·료칸 - 130페이지

I stayed here for one night with my daughter, who lives in Sapporo, as we planned a trip toward Asahikawa. In a word, it exceeded our expectations. A cute little old-man doll welcomed us at the entrance. The front desk is on the 3rd floor, and they greeted us cheerfully at any time. Next to the front desk there is a drink corner, and in the morning you can have bread and potato salad there. In addition to what is provided in the Room, you can also choose from several types of shampoo and conditioner to take with you. We had a twin Room, but it had plenty of space and didn’t feel cramped. You can also see the town from the window. The bath and toilet are together, and the bathtub is extremely small, but it’s fine for women. It may be difficult for larger men or guests traveling with small children. More than making up for the small bath, the cleanliness, Room size, convenient access, and excellent service made this stay a favorite. Thank you very much.

We planned a last-minute trip as a couple, and never expected to find such a wonderful Accommodation available during the Obon holidays at such an affordable price. Dinner was impressive, featuring dishes that brought out the natural flavors of the ingredients, served on Hagi-yaki–style ceramic tableware. The buffet breakfast was also full of delicious options. While the annex is not very large, it felt newly finished and was comfortable. Above all, the location alone—an expansive view of the majestic Sea of Japan right below the window—seems worth tens of thousands of yen. The staff were warm and welcoming as well, making it an unforgettable stay.

Lake Abashiri was just a short distance away in view, making for a wonderful morning. The building’s illumination was also beautiful. It also offers convenient access to downtown Abashiri.

We were worried that the earthquake might have caused damage, but when we asked in advance, we were told there was no particular impact and that we could feel at ease, so we decided to visit. The area around Aso was cooler than Kumamoto City and very comfortable. For the open-air bath in the Room, they showed us how to fill it with Onsen water when showing us around, and since it is available 24 hours a day, we were able to enjoy a relaxing soak at night and again in the morning. This time we chose a Plan with breakfast only, but there were many small dishes beautifully arranged and pleasing to the eye, and the rice cooked in a pot was also very delicious. This is an Accommodation we would like to visit again for a relaxing stay.

Spacious and affordable—very helpful for us. Sorry to mention this in a comment, but we found the key plate we had misplaced. Thank you for looking for it. We will use your place again.

We stayed for two nights. The ocean view from the third-floor panoramic bath was amazing. The Onsen was also great.

I always stay at Kiraku when I’m on a business trip to Yamaguchi. The experienced woman at the front desk always greets guests with a warm smile and friendly service, and she even said, “It’s been a while,” which made my stay even more comfortable. I look forward to staying again.

We decided to celebrate our wedding anniversary with crab, so we made a Reservation at the last minute. When we arrived, the proprietress welcomed us with a warm smile, and after check-in at the front desk, she kindly showed us to our Room. The building itself has a sense of history, and there are stairs and steps throughout, so it may be a bit challenging for guests with mobility issues. The Room isn’t large, but it was spotless, and thoughtful touches—like a heated carpet laid over the tatami—made it feel especially comfortable. After changing into yukata, we headed straight to the Onsen. We started with the large public bath only; even the baskets in the changing area were lovely and lifted our spirits. Once inside, we were impressed by the very high ceiling and stylish design—stained-glass doors and an elegant layout that created a wonderfully open atmosphere. Then came dinner—the highlight we’d been looking forward to. First was a refreshing sudachi aperitif that was delicious. The sashimi starter featured sweet shrimp that were wonderfully plump, and the firefly squid dressed with vinegared miso was surprisingly tender—the gentle flavor of the miso dressing was perfect. I’m not enough of a crab connoisseur to confidently tell all the differences (like tagged crab), but since it was a special occasion, we chose a Plan that included Taiza crab sashimi—and it had an incredible melt-in-your-mouth sweetness... We could enjoy it not only with crab vinegar but also with sudachi or salt—truly outstanding! That alone almost would have satisfied us—but this is where things really began: fragrant grilled crab; a rich yet clean-tasting Taiza crab miso soup; then crab hot pot followed by rice porridge; dessert of crab ice cream; and even chocolate mousse to celebrate our anniversary. It’s frustrating that all I can say is “delicious,” because everything really was. After dinner, we relaxed in the private bath we had reserved without worrying about anyone else around us, changed into pajamas (a very welcome touch!), and drifted off completely satisfied... The next morning we visited the bath with an open-air tub. This outdoor bath also had an ocean view and felt wonderful—we soaked slowly and enjoyed every moment. Breakfast was classic Japanese style—simple but delicious... It was my first time trying heshiko, and it was so good that I even used the discount voucher on our way out to buy some. They saw us off with warm smiles until the very end, making this an incredibly satisfying wedding anniversary trip. Thank you very much!

I stayed at this Accommodation over the weekend. The staff gave me a warm welcome and provided courteous guidance.
The atmosphere was wonderful, and it was the perfect space for me to relax. The meals were delicious, and the bath was excellent.
Thank you very much.

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

This was my second stay. It was a Multiple Night Stay, and I really appreciated that complimentary water was included along with the replacement towels. Many places don’t offer that these days. The building was clean and comfortable to stay in. However, the hallway felt a bit too dark.

It was conveniently located with easy access from Kamata, and the room was very clean and well maintained. The large public bath isn’t very big, but it wasn’t crowded, so it was comfortable. We could hear singing from a nearby karaoke place or snack bar, which was a bit noisy. Perhaps due to the neighborhood, it was noisy at night.

Due to my own requests and the condition of the Room’s facilities, I asked to change Rooms, and you responded very quickly—almost more kindly than I deserved. To the manager, the staff who hurried to clean, and everyone at the front desk, thank you very much.

While solo stays at Onsen Accommodations can be difficult to find, Uematsuya is a welcome option for solo travelers. They also offer a Shuttle Service from the station, which was a big help with my heavy luggage. Bessho Onsen is a small hot spring town, so you can explore the sights on foot. The Ryokan’s Facility is old but well maintained and clean. I was able to enjoy the Onsen at a relaxed pace without running into other guests. The meals were delicious as well. At the dining area, a trainee served us with great dedication, which was truly heartwarming to see.

I stayed in the new wing, and the Room was clean and comfortable with a spacious desk. The staff were also very kind. The bath facilities are new as well, and the water is silky—truly feels like an Onsen. The sauna wasn’t too hot, and the cold bath wasn’t too cold, so it felt gentle on the body. It was very relaxing. Sauna mats were also provided. However, there is no trash bin inside the bathing area for disposing of used amenity items such as body towels or facial wash packets, so everyone had to return to the changing room trash bin while still wet. I would appreciate it if a small trash bin could be placed next to the shampoo area or near where sauna mats are returned. There were also manga and massage chairs in a space near the lobby, which helped me relax even more after bathing.

I can relax at a leisurely pace and enjoy delicious food, so I visit almost every year. This time, I came with a group of seven, including first-time guests. Everyone enjoyed the peaceful scenery of the white birch trees and Lake Megami along with the wonderful cuisine. We were all very satisfied, and everyone said they would like to come again next year.

It’s very easy to use, and the thoughtful updates clearly reflect guest feedback, making it truly comfortable. I’d love to stay again.

I accidentally made an error with my credit card payment, and they kindly explained how to resolve it over the phone, which was very helpful. The Hotel Room and bathroom were clean and comfortable. I appreciated that shampoo, conditioner, and body soap were provided. I will definitely stay here again.

The Room is stylish and clean. Thank you very much for your hospitality the other day.

We always use this place for our girls’ get-togethers. We have fun cooking together, soak in the jacuzzi, and enjoy champagne. With three bedrooms, we can relax and get a good rest. We’re also impressed every time by how spotless everything is. We usually stay right up until checkout, and they even took a commemorative photo of us outside on our way out! They also give us a Ryoma Passport as a gift, which we look forward to each time. One request: the shower is ReFa, but the hair dryer is different—so we’d love it if the hair dryer could be ReFa as well. We’ll plan our next stay and would love to come back again.