ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 120หน้า

Right after arriving, we enjoyed tea time with Sadaharu Aoki petit cakes and macarons. Just as the Reviews said, everything was delicious. The champagne at cocktail time was excellent, and the selection of snacks and dishes was even better than the Reviews suggested. Not only was the breakfast omelet great, but the ochazuke was also delicious. We would definitely like to visit again.

We stayed here to celebrate my mother’s 90th birthday. Thank you for all your thoughtful care—we had a wonderful time. It’s close to my family home, and the parking is easy to use, so I’d like to stay again. Next time, I’m thinking of choosing a Western-style Room for my mother, who has back problems. Having iced water already in the kettle in the Room was very helpful.

It’s a short walk from the station, but it felt like a great value and had a pleasant atmosphere. It was small and cozy, which made it very relaxing. Thank you.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a huge help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this trip truly wonderful. Thank you very much.

I stayed one night in the Main Building 8-tatami + 6-tatami Room. The charming covered corridor and the surrounding gardens were wonderful. I imagine it offers a different atmosphere with each season. Various hanging lanterns are lit along the corridor, making it even more atmospheric in the morning and evening. The lighting in the lobby, library, and Room was also enjoyable in its own way. Each of the three large public baths had a distinct character—the marble bath with stained glass, and the open-air bath with greenery all around. One downside is that, due to the Onsen minerals, the floors can be slippery. As this is an Onsen Ryokan, it was relaxing to spend time inside wearing yukata. All staff were kind and had lovely smiles. It was also fun to see that outfits differed depending on who assisted us—and sometimes even between morning and evening for the same person. Because of the building layout—Rooms connected like separate annexes via covered corridors—some areas inevitably feel almost outdoors. If you dislike insects or mosquitoes, you may want to take precautions. The meals were not overly elaborate, but seafood and other dishes were prepared deliciously, and I was satisfied with the carefully selected tableware as well. For the price, this Accommodation offers a truly luxurious escape from everyday life—I highly recommend it.

The staff were exceptionally professional—on par with a five-star Hotel. The cleaning was flawless, the location was excellent, and the price felt almost too low for what we received. While many Hotels are raising Accommodation Fees to cater to international guests, this Hotel truly prioritizes hospitality and service. Thank you very much.

The spacious Room and the large public bath on the top floor are very comfortable, and the Hotel is quiet, making it easy to relax. The meals—both the kaiseki course and the yakiniku course—are generous and delicious. I grew to love the view from the balcony and started visiting Kita-Karuizawa regularly. On clear days when you can see Mt. Asama, the view is truly breathtaking. Highly recommended.

The staff were wonderful. The Room had a private open-air bath and was surrounded by greenery, making it very relaxing. The size was just right—not too big or too small—and it felt thoughtfully designed. I’d love to visit again during the autumn foliage season.

This time, I stayed in a Single Room on the 9th floor. The bed was spacious enough, and by borrowing a free blanket, I was able to stay comfortable without lowering the Room temperature too much. I’m grateful to the housekeeping staff who always keep everything clean and to the service staff for their kind hospitality.

We stayed as two couples (my parents and us), making a Reservation for two Rooms for four people, and they kindly arranged adjoining Rooms for us. The lounge service was available for a long time, so after the bath we relaxed for over an hour enjoying beer, honey, and more. The calm atmosphere makes it enjoyable even if you’re traveling alone. The large public bath was not crowded, so we could take our time in the open-air bath as well. Since the baths switch between men and women the next day, we were able to enjoy both comfortably. Meals were served in a semi-private setting, and all staff were very courteous. When we were looking for something we had misplaced, they helped us kindly; we found it later, but their thoughtful support really stood out. We were completely satisfied with everything, and my parents said they would like to go again—so I’m glad I brought them. I’d love to visit again in a different season.

I stayed here for sightseeing in Kanazawa. Although I took a bus from the station, it was a very convenient Hotel—Higashi Chaya District, the 21st Century Museum of Contemporary Art, and plenty of lunch and dinner options were all within walking distance.\nIt was my first stay, but my friend who stayed with me chose it right away after saying, “Nono is recommended.” The Room was easy to use, clean, and I was very satisfied. The large public bath was also very clean.\nI also enjoyed the late-night soba and was extremely satisfied. Next time I’d like to try the buffet. I will definitely stay again, and I would love to recommend it to other friends as well.\nThank you very much for your hospitality.

We stayed here on a trip as a couple. The open-air bath was great, and the free-flowing hot-spring bath in our Room was also amazing! This time we booked a Plan with breakfast; it was delicious and just the right amount for us, so next time we’d like to stay with a Plan that includes dinner as well (we didn’t choose well for dinner this time...).

I stayed here for a trip departing from Narita Airport. The Facility isn’t brand-new, but it’s more than sufficient for the price. The bath was spacious, so I could soak and relieve my fatigue. Amenities, including bath salts, are selected from in front of the front desk. There was a wide variety of tea, and options like honey tea were delicious. Buses to Narita Airport ran every hour starting in the 6 a.m. hour, so I took the first one and had plenty of time. When I wasn’t sure which departure time to choose, the front desk staff kindly said, “If it were me, I’d choose an earlier time,” which made me very happy.

My daughter and I stayed one night in a Twin Room. We made a Reservation because of the high ratings, and it was as comfortable as the reviews said. The Room was spotless, the blackout curtains worked perfectly, and the beds were ideally firm. The sink and toilet area was surprisingly spacious for a Business Hotel, and we were impressed that the bathroom also had a separate washing area. We will definitely stay again.

Conveniently located near the station with a convenience store on the ground floor. Check-in and check-out were automated, making everything efficient and very convenient. The bathroom and toilet were separate and clean, which made the stay comfortable. This time I didn’t have meals due to a tight schedule, but if I have the chance next time, I’d like to try the breakfast buffet that everyone says is delicious.

With more and more Hotels offering self check-in and check-out, the warm service from the front desk staff made me feel at ease. The gentleman who is always at the front desk is great. This time I chose a plan with breakfast, but the menu was exactly the same on both days. The restaurant itself was relaxing, but perhaps because I went close to closing time, the breakfast selection felt a bit limited. That said, it’s very close to Nagasaki Station, and I’d like to stay here again when I visit Nagasaki.

In February, this was my third stay here. The front desk staff are as kind and courteous as ever, making check-in pleasant and giving me the feeling of coming back to a second home. In addition to the lotion and cream I receive at every check-in, I was also given a mini lip balm. The large public bath is available from 15:00, and you can check how crowded it is on the in-room TV, so it’s great to go when it’s quiet. (You can also check the coin laundry.) There were many international guests, but most seemed to follow good manners. When I requested cleaning while I was out, everything was cleaned perfectly—thank you very much. I look forward to staying with you again when I visit Kyoto.

Since it’s just one stop from Tokyo Station on the Sobu Rapid Line, I initially wondered if the access might be a bit inconvenient. However, after past experiences feeling overwhelmed by large groups of foreign tourists, I thought it might actually be quieter—and chose this hotel. It turned out to be absolutely the right choice. The Room was spacious enough for two people, and the large public bath was roomy and spotless. It was pleasantly uncrowded at just the right times, so we enjoyed it both at night and in the morning. At night, there was no noise from nearby rooms, and I was able to relax and sleep well. The standout feature was breakfast. These days it’s rare to see so many staff members on hand—everyone worked efficiently while greeting guests warmly. Both the side dishes and rice were delicious. A chef at the Japanese food station served corn takikomi rice and recommended their shaved ice as well, mentioning that even the syrups were homemade. I had matcha syrup with condensed milk, and my friend had Kaga roasted hojicha syrup with condensed milk. The ice was wonderfully fluffy, the syrups were rich in flavor, and the condensed milk had a clean sweetness—it was honestly the best shaved ice I’ve ever had. The front desk staff were also kind, efficient, and a pleasure to interact with. I’ll definitely stay here again when my friend visits Tokyo next time. Thank you very much.

I’ve stayed at many Accommodations, and this is easily among the very best. It’s not inexpensive, but considering the dining, service, and Facilities, it felt like outstanding value—worth far more than the price. The moment you step inside, you’re captivated by a breathtaking view of the Jintsu River framed by stately yet modern architecture. The art-filled spaces also have a playful sense of humor that made us smile. We stayed in the Modern Moon room, which had beautifully curated interiors. We spent an elegant time enjoying the fragrant hinoki cypress bath overlooking the Jintsu River and relaxing on the terrace. The bedding was exceptional for a great night’s sleep, and in addition to two well-appointed large public baths, we loved that there was a private family bath available at a surprisingly reasonable rate. Dinner was French cuisine featuring abundant Toyama ingredients, with flawless presentation and service. I was amazed by the skillful cooking that elevated even more distinctive ingredients into something refined. The generous full-course meal paired perfectly with their outstanding Toyama house wines (red and white). The next morning’s Japanese breakfast was just as impressive—deeply flavorful and wonderfully soothing after the previous night’s course. Relaxing at the Accommodation is wonderful on its own, but there are also plenty of activities—an art tour, children’s events, strolls through the garden and along the Jintsu River—so one night is nowhere near enough. Being able to use Tesla charging Facilities also helped us travel without worry. The hospitality from all staff members was exceptional. We were so moved that we immediately made another Reservation for six months later. We truly can’t wait to return.

This was our second stay. When we asked to use the “toban-yoku” heated stone bath, we received an explanation and were able to enjoy it. We spent about 40 minutes as a couple, placing our abdomen on the warm stone or soaking our backs while staying hydrated. We worked up a great sweat from head to toe—it felt wonderful. We were also satisfied with the half-buffet dinner afterward.