전국 × 고객 서비스 평가가 높은 호텔·료칸 - 120페이지

Both the station and Fisherman’s Wharf are within walking distance, and we had no trouble finding places to eat around the Hotel. The welcome drink lounge on the first floor also offered sake, so we could enjoy local Kushiro brews. Since I have a skin allergy, I was glad they provided POLA shampoo and conditioner that I could use. After checkout, they kindly let us keep our car parked until the Norokko Train arrived at Kushiro Station at 13:05, so we could go out without worry. The staff were also very friendly and helpful.

The Hotel was well located and provided a comfortable space for both business and leisure stays. Perhaps because I made the Reservation well in advance, it also offered great value for money, and I would recommend it as a Business Hotel.

My elderly mother had a wonderful stay—thank you! During our Multiple Night Stay, you kindly lent us a locker and helped us switch to a different Room, which was very helpful. The lobby was also quiet and pleasant.

After a trek in the Tanzawa Mountains, I usually go to a super sento and an izakaya, but this time I treated myself and used Motoyu Ryokan’s day-use plan. The hot spring was wonderful, the food was delicious, and I was even able to enjoy their wild boar hot pot, available from October—everything exceeded my expectations. Most impressive of all was the outstanding hospitality of the staff, from the front desk to the servers; next time I would definitely like to stay overnight.

This was my first stay, and it was a comfortable hotel with a spacious garden that also serves as a dog run. They offer rental sheets (200 yen) for dogs that may jump onto the bed, which I thought was a great idea because it eliminates the stress of worrying about the bedding. There were also dog amenities, and overall I felt it offered excellent value for the price. I would like to stay again if I have the opportunity.

I stay here several times a month. During my last visit, the property was being renovated and there was some construction noise. When I mentioned it, the staff promptly stopped the work, and I really appreciated their considerate response. At checkout, the manager even took the time to greet me personally, which was very kind. I’m always satisfied with the pleasant service. I also occasionally use the restaurant, and I feel both the Japanese and Western dishes offer excellent value for money. I would like to continue staying here in the future.

This was my second stay this year, following my Golden Week motorcycle tour, and a trip with my son—my third stay in total. I planned our route assuming we would stay at this Hotel, as it’s not too far from Lake Towada. With the spacious parking lot, the front desk staff’s courteous service at check-in, a well-cleaned Room, an Onsen where I could relax and recover from fatigue, the late-night ramen service, and the delicious breakfast (the Hinai chicken soup is especially good), it was exactly the stay I had hoped for. My son was satisfied as well. This is a Hotel I’d like to use again whenever I visit this area.

I stayed here on a trip to Awaji Island and was very satisfied! Both the large public bath and the Room were clean, and the amenities were well stocked, so I had a very comfortable stay. I chose a breakfast-included Plan, and I also liked that the seating was semi-private, so I could relax and enjoy it while chatting with my friends. All of the staff were kind and attentive, which made my stay very pleasant. The young staff member who showed me to my Room was especially easy to talk to, and I was happy they shared recommended spots on Awaji Island as well as local food suggestions. Thanks to you, it turned into a wonderful trip to Awaji Island. If I have another chance to visit Awaji Island, I would definitely like to stay here again. Thank you!

This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

The plumbing and bathroom facilities are new, the Room is spacious, and the linens are clean. It’s close to the station yet quiet, and while it’s not a brand-new building, I’m very satisfied. There are also many great izakaya nearby. Next time, I’d like to try the vegetarian restaurant on the second floor.

It was perfect for the relaxing trip we were looking for. The staff member in charge created a warm, friendly atmosphere during our meals, and we truly enjoyed chatting with them; the food was excellent as well. Their wonderful hospitality made dining a real pleasure. This was our first stay at NIPPONIA, but we would love to stay again somewhere else. The welcoming atmosphere and delicious cuisine made us want to come back.

I made this Reservation on behalf of my father and mother. They really liked the Onsen, and they said the breakfast style—taking small side dishes—made it easy even for my father, who has limited use of his hands. Last time they took more food than they could finish, so this time we chose the lowest-priced Plan, but they were still satisfied with the meals. They love the hot spring water. We look forward to staying again.

We arrived about two hours late, but we were warmly welcomed with sweets and juice (homemade and absolutely delicious). Everything was wonderful—the sunset from the room’s terrace, the sky full of stars from the observation deck, and the meals. Unfortunately, we couldn’t finish all of dinner… we’re sorry about that. Since checkout was later than usual, we were able to try the Godzilla zipline at Nijigen no Mori and then come back to our room afterward, which was great. This is an accommodation I would recommend to friends. I’m truly glad that my first stay on Awaji Island was here—thank you very much.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

I stayed here in Hiroshima again after a long time. As always, the reliable service made it easy to relax and rest.

My husband, our daughter, and I stayed as a family of three. Dinner was luxurious and every dish was delicious, and the hospitality from all the staff was wonderful. We could truly feel your warm desire for us to enjoy the meal. Thanks to you, we had a wonderful trip to Iwate. Thank you very much.

We were satisfied with everything, including the food, hot springs, and service. However, the road from the main road to the main building was hard to find and very narrow, and at times it felt uncomfortably close even for pedestrians, which made us uneasy. Aside from that, it is an inn we would definitely like to visit again.

I’ve always loved terraces and had wanted to stay at this hotel for a long time. The staff were wonderful, and they kindly consulted with me based on my plans, providing maps and brochures, which was very helpful. For anyone reading this review, I highly recommend the terrace room. A perfect treat for yourself or your family. You can enjoy a relaxed pace of time throughout your stay.

The welcome drinks and well-stocked amenities bar made me feel happy as soon as I arrived. The view from the Room was wonderful, and I was able to relax at a leisurely pace. Both breakfast and dinner were delicious, and I was very satisfied. There are also sightseeing spots nearby, so it was great to enjoy them along with my stay. It was a wonderful Accommodation that I would definitely like to use again.

I was filled with happiness to finally be able to stay in the Room I had been curious about for so long. It was an extremely hot day, and I arrived drenched in sweat, but I truly appreciated that you expedited the check-in process. The thoughtful touches that let us enjoy fragrances in the Room, the many artworks displayed throughout the Hotel, and the delicious breakfast were all wonderful—it was a thoroughly satisfying stay.