ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 12หน้า

The Accommodation’s calm atmosphere, cuisine, and baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if it might be too luxurious for a trip with my three underage sons, but they seemed to experience what true quality means, and we are now sincerely satisfied.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

It is a small Accommodation, but a relaxing and peaceful place to stay. The meals were just the right portion for seniors and were very delicious. The rich flavor of the broth in dishes like hot pot was especially memorable. It was also comfortable to walk around inside without slippers—just take off your shoes and walk as you are. The bath was very pleasant as well. Visiting the nearby public baths was also fun.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

This time I visited with a friend. I have stayed here before with my family, and bringing my friend this time made me very happy. My friend is not comfortable with large public baths, so having a bath in the Room was a big plus. They also enjoyed the meals, and we truly had a wonderful, relaxing stay. We will definitely come again.

This stay became one of the most memorable trips I’ve ever taken with my dog. What impressed me first was how quickly the staff learned my dog’s name, and how they greeted us warmly by name whenever we met. We never felt like “guests traveling with a dog”—instead, it truly felt as if we were welcomed as cherished family members, which made me very happy. Their hospitality was both attentive and friendly in the best way, and the entire property had a warm, comforting atmosphere. The meals exceeded our expectations as well. The Japanese cuisine featuring local ingredients was carefully prepared dish by dish, beautifully presented, and absolutely delicious. We were able to fully enjoy flavors unique to the area and were completely satisfied. There were many thoughtful touches and services throughout the property that allowed us to enjoy our time together, and it was clear that their “dog-first” philosophy is reflected in every detail. You can truly feel how much the staff love animals, which also gave me great peace of mind as an owner. Thanks to you all, we’ve added another irreplaceable memory with our dog. We would love to visit again in a different season. Thank you so much for your warm hospitality.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.

It was a challenging time due to the typhoon, and staying at Renaissance Resort Okinawa was unexpected, but it turned into a very enjoyable trip. This added even more to the fun of traveling in Okinawa.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

All of the staff were extremely kind and made our stay very comfortable. Every dish was delicious, with just the right portions, and the timing of each course was perfect—we were very satisfied. The open-air bath was especially relaxing. This is a Ryokan we would love to stay at again when we visit Miyajima.

Although this Accommodation is located along a major road, once you step onto the grounds you won’t notice it at all, and there is a lovely garden. A stroll is highly recommended. Various services, including the lounge, are thoughtfully arranged, and we really enjoyed our time inside the Accommodation. All staff were kind and pleasant; the meals were delicious; and not only the in-room open-air bath but also the large public bath was excellent. There were quite a few guests from Europe/Western countries and Asia as well, but everyone spent their time quietly. This Accommodation far exceeded our expectations.

I’m truly glad we were able to visit after the typhoon. Thank you for calling us from the day before through the day of our stay and for your warm hospitality. After we arrived, we were about to head to the airport due to a flight change, but you ran over to let us know the airport was closed. Thanks to that, we didn’t waste valuable time and were able to enjoy a relaxed dinner. We also appreciated your advice that if we chose all the dinner courses, we could share them and enjoy everything together—we were very satisfied. Both dinner and breakfast made excellent use of fresh ingredients and were delicious, and our friends were very happy as well. The location was wonderful, and we took lots of great photos. The drinks in the Room refrigerator were complimentary, so we could relax and enjoy them in our Room too. It’s a Hotel I’d love to visit again.

My husband, his older sister, and her grandchild—three seniors—visited with our first-year junior high school son. My husband and I also stayed here seven years ago. The weather looked uncertain that day, so we moved our ropeway plans to the next day and arrived early. We were able to use the Onsen and relax until check-in, enjoying the Onsen at a leisurely pace. The food was beautifully prepared, and everyone was impressed. My koji class instructor uses the phrase “food that feels good on your stomach,” and this was exactly that. My sister-in-law is 83 and kept saying how delicious everything was; even though she said she couldn’t possibly eat that much, she finished it all. Breakfast was also enjoyable with both a bento option and a buffet. Our Room had been renovated and was very clean. All of the staff were young, energetic, and refreshing. Their language was polite as well, and we had a very pleasant two-day stay. I mentioned this while chatting with the staff—and then carelessly added that “everyone is cute,” which I now regret as an inappropriate comment about appearance.

I was satisfied with everything—the Onsen, the service, and the meals. Soaking in the Onsen while looking out over the Tamagawa River, I was able to enjoy a truly elegant and relaxing time. The only potential issue is that parts of the road to the Hotel are unpaved, so if you’re not confident driving, I recommend using the Hotel’s Shuttle Service. If there is no snowfall or rain, driving is not a problem at all.

This time, I stayed with two male friends. We could really feel the staff’s warm hospitality, the meals were delicious, and the baths were excellent! Next time, I’d love to stay here with my wife.

All four private open-air baths are spacious and spotless, with silky water, and you can relax while looking out over the forest. The meals featured plenty of Fukushima local cuisine, all of it seeming very healthy. We also appreciated that the drinks in the Room and bath area were all-inclusive. The staff’s attentiveness was excellent, and we liked being called by phone when it was time for the baths or meals. We would definitely like to visit again.

My first trip to Tottori. I was exhausted after the scorching heat at the Tottori Sand Dunes, but I was soothed by the Onsen, a wonderful dinner, and hospitality-filled service. The open-air bath in our detached Room was very spacious, and I enjoyed it many times. I especially loved the shiso pickled scallions served at dinner and bought some at the shop. I was surprised to find such a wonderful Onsen Accommodation so close to the station. I’d love to visit again.

We made a Reservation to celebrate his birthday. I had requested a message plate in advance for our meal, and I was also delighted to find lovely towel art prepared in our room. The spacious, spotless room, the relaxing pool, and the delicious food—everything was perfect. After the trip, both of us agreed that “this time, the Hotel stay was the best,” making it a truly wonderful stay. Thank you for smoothly accommodating changes to the Shuttle Service schedule and arranging taxis for us. It has become a place we would definitely love to visit again.

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

My first impression was the female receptionist. Even before check-in, she kindly explained how to use the parking lot and store our luggage, and also introduced the amenities, recommending a shampoo and conditioner. She was friendly and very cheerful, which made me feel glad I chose this Hotel. The Facilities were well equipped—welcome drinks, massage chairs, and more. I also enjoyed the breakfast. I always make sure to have breakfast at Hotels, and I especially like Hotel curry; here it was horse tendon curry (I think), and it was delicious. I will definitely stay here again.