ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 116หน้า

[Room] The Room was very spacious and clean. There were five of us (two adults and three children), and we stayed very comfortably. There were two beds, and we laid out three futons in the open space, but there was still plenty of room. Amenities were available in the lobby for guests to take what they needed, and it was nice that we could also take tea, coffee, and even snacks—not just toiletries. [Service] All staff members were friendly and helpful with a smile. We also appreciated them carrying our luggage from the car at the entrance. The dining staff were energetic and efficient, quickly clearing empty plates. [Baths] The large public bath and open-air bath were very spacious and relaxing. You could also choose from different shampoos. There were seven types of private family baths, and my wife and kids tried several of them. Best of all, all seven types can be used for free when available—amazing! It didn’t seem overly crowded either. The water in the cold-water dispenser in the public bath area didn’t feel very cold. I wanted to use the massage chairs, but they were often busy so it was hard to get a turn. Also, the foot area on the massage chairs was dirty and felt a bit unhygienic. It would be great if this could be checked regularly. [Meals] The buffet had a wide variety of options and everything was delicious. You could make your own seafood rice bowl with sashimi, which was especially tasty. Thoughtful touches like buffet carts and elastic bands to keep yukata sleeves out of the way were wonderful. [Facility & Equipment] The entire Facility was extremely clean. All floors are shoes-off areas, but walking barefoot never felt uncomfortable at all. We also appreciated that socks for indoor use were included in the Room towel set—a nice touch. You can choose between yukata or samue loungewear; many guests wore samue, including our family. Free welcome drinks and complimentary ice cream after bathing made everything feel wonderfully generous. There are plenty of kid-friendly areas such as a play space, a family game corner, table tennis, etc., so our children had an absolute blast.

The view from the Room was wonderful, and the meals were delicious. Above all, we are truly grateful for the warm and pleasant hospitality from the staff. The Hotel is closer to the Otsuka Museum of Art than the museum parking lot, so if you plan to visit, we highly recommend staying here. With everything this place offers, the price is very reasonable, and we were completely satisfied in every way. Thank you very much. We are grateful for this wonderful connection.

It was a Hotel in a quiet, nature-filled setting—perfect for switching off and relaxing at ease. Since I stayed on a weekday, the club lounge wasn’t very crowded, and I was able to enjoy drinks slowly while looking out over the garden. Time passed gently, and I spent the stay feeling truly elegant and at peace. They also provided in-Room services such as welcome sweets and sparkling wine. Although the bathroom was a unit bath, the bathtub was spacious, and they even prepared bath salts, which made me feel that the entire Hotel was a place where you can genuinely unwind. This time I accidentally forgot to visit the tea lounge, and it was also a bit disappointing that the lobby staircase was under construction—but I’ll take that as something to look forward to next time. It’s a Hotel I would definitely love to visit again.

The staff were exceptionally professional—on par with a five-star Hotel. The cleaning was flawless, the location was excellent, and the price felt almost too low for what we received. While many Hotels are raising Accommodation Fees to cater to international guests, this Hotel truly prioritizes hospitality and service. Thank you very much.

I stayed here on a solo trip and had a wonderful experience. The Facility and amenities were even more well-equipped than I expected, and I was able to relax as if I were at home. The staff were also very courteous. It was raining heavily, but they lent me an umbrella and their thoughtful care felt truly warm. At the same time, they maintained a comfortable sense of distance—not too close—which made the stay even more pleasant and made me want to come back. On the night of my stay, there was a local kagura performance, and I really enjoyed experiencing the myths. I felt very lucky that it happened to be on that day. This time I booked No Meals Included, so next time I’d love to try the meals as well. With high expectations for the food too, it’s an all 5-star rating from me.

We stayed here for a special anniversary. Luckily, we had great weather and could see a beautiful horizon from our Room. We enjoyed the lounge beer and other offerings, but we missed a few due to timing, so we’d be happy if the lounge hours could be a bit longer. We were also very pleased to feel your thoughtful attention to detail during meals and throughout our stay. There were some senior staff members as well, and everyone seemed energetic and genuinely happy—we found ourselves cheering you on. Thank you for explaining the dishes (haha). Poko, the resident dog, was calm and adorable. The two of us decided we’ll come back again for a relaxing visit. Thank you very much!

This time, I stayed in a Single Room on the 9th floor. The bed was spacious enough, and by borrowing a free blanket, I was able to stay comfortable without lowering the Room temperature too much. I’m grateful to the housekeeping staff who always keep everything clean and to the service staff for their kind hospitality.

The Room is spacious, and the Hotel is very clean. The drink bar from evening to night was also very relaxing and great. Breakfast offered a wide variety of options, and everything was delicious! I will definitely stay here again next time!

Everything was great! Although it was a smoking Room, there was no odor and the Room was clean. The large public bath was excellent as well. We stayed during the Obon holiday so it was crowded, but the staff were very helpful. The only downside was that we couldn’t get a mobile signal in the Room, but Wi‑Fi was available so it wasn’t a problem.

I was able to enjoy my stay again this time with no complaints. Some people may have different opinions, but I was personally satisfied.

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

Conveniently located near the station with a convenience store on the ground floor. Check-in and check-out were automated, making everything efficient and very convenient. The bathroom and toilet were separate and clean, which made the stay comfortable. This time I didn’t have meals due to a tight schedule, but if I have the chance next time, I’d like to try the breakfast buffet that everyone says is delicious.

In February, this was my third stay here. The front desk staff are as kind and courteous as ever, making check-in pleasant and giving me the feeling of coming back to a second home. In addition to the lotion and cream I receive at every check-in, I was also given a mini lip balm. The large public bath is available from 15:00, and you can check how crowded it is on the in-room TV, so it’s great to go when it’s quiet. (You can also check the coin laundry.) There were many international guests, but most seemed to follow good manners. When I requested cleaning while I was out, everything was cleaned perfectly—thank you very much. I look forward to staying with you again when I visit Kyoto.

I was worried about the area around the station because of the heavy rain, but it was close to the bus stop and I arrived safely. Seeing the front desk staff made me feel relieved. As expected, the stone spa was very relaxing. I had been standing all day at work, but I felt better as if by magic—I’d like to stay again. Breakfast was delicious, and the menu selection was great. It felt like a mother serving home-cooked food to a child who has come back home after a long time, asking, “Are you eating your vegetables properly?” The rice was so good I wanted seconds. It’s a Hotel that made me want to stay again!

Thank you always for your kind support. The staff are always very friendly and welcoming with a smile, and the Facility is always spotless and feels very clean. Whenever I come to Osaka to attend a live show, I stay here every time. The train connections are convenient, and I would love to stay again next time. Thank you very much for everything.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

The Onsen, meals, views, and gentle breeze all create a truly resort-like atmosphere.

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

This Hotel was recommended to me by ChatGPT, which understands my preferences and personality, and I was extremely satisfied with the result. Not only were the building and interior design wonderful and stylish, but the staff were also very kind and pleasant. Breakfast was served in such a beautiful space that it took my breath away, and everything was delicious—especially the scones, which were outstanding. As this trip was for my husband’s birthday, we used the anniversary Plan. They prepared non-alcoholic champagne and a very tasty cake, making it a lovely surprise. Neither of us drinks alcohol, but if we had more time, we would have liked to visit the bar as well. Perhaps because it was a weekday in May, there were many foreign visitors both in town and among the guests. Since it rained, being able to borrow the coin laundry facilities and a shoe dryer was incredibly helpful. If I had to mention one thing, it would be helpful if there were guidance on how many minutes are needed for roughly how much laundry. (At 100 yen for 25 minutes, I suspect even one T-shirt might not fully dry...) I initially thought the price was per person but then realized it covered two people as well—which surprised me even more. There’s nowhere else where you can get this level of quality and satisfaction at this price! Thank you for such a wonderful day.

The Room was spacious, the air conditioning worked well, and the large public bath was clean—overall, it was great. There isn’t a convenience store inside the building, but there’s one very close by. The highway bus stop and the station were also nearby, which was convenient. I wrote that the Room was spacious, but I’m not sure about the size of other Rooms. When I visit Tokushima again, I’ll choose this Hotel.