ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 10หน้า

We had a wonderful time in a very clean room with excellent facilities. The meal was also delicious—a meat-themed kaiseki course that felt refreshingly different from typical ryokan cuisine. The location, in the Higashiyama area, was another highlight, making it easy to explore around Kiyomizu-dera in the morning.

This Hotel offers far more than a long history—its building, atmosphere, Rooms, dining, Onsen, and service are all maintained to an exceptionally high standard, making it a wonderfully relaxing place to stay. Although it was pouring rain outside and the weather was hot and humid, the indoor climate control—including in the Rooms—was kept at a very comfortable level, so we enjoyed a stress-free stay. Modern luxury Hotels are great too, but this stay helped us rediscover the unique charm of a renowned Ryokan.

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

We stay here every year around this time. The calm atmosphere remains unchanged, the food is delicious, and the staff are wonderful, so we are always very satisfied. Until now, we have visited as a couple, but this year we brought our two children and came as a family of four. Our children also had a very fulfilling time and were extremely happy with their stay. We would love to return next year as a family of four.

We arrived after climbing the slope of Mt. Daisen for a while in light rain and mist. Seeing the word “Church,” we hesitated for a moment, but when we opened the wooden lobby door, we found a charming space unified in an antique style—like stepping into a Kenji Miyazawa story. You can truly feel how much the owner couple and staff value and care for their guests. Once shown to our room, the fog gradually lifted, revealing beautiful views of Yonago’s cityscape in the distance, along with the Sea of Japan and Lake Nakaumi. The open-air bath on the terrace was pure luxury, soaking while taking in the spectacular scenery. Dinner was exceptional both in presentation and taste. We also enjoyed chatting with the dining staff, and the timing of each course was perfect. In this quiet natural setting, we spent blissful time that felt well beyond its price. A highly recommended Accommodation.

It may sound a bit exaggerated, but it felt like going back to my family home—catching up on how things have been lately and, if the mood struck, stopping by places I was recommended. Meals were unpretentious, and bathing felt just like soaking in our own tub at home. I was able to truly relax.

I’d been wanting to stay here, and I truly enjoyed it in great spirits. It was a calm and happy stay. The books in the Room were wonderful, too! I was also very pleased with the various perks at Moegi no Mura!

This was our third year and third stay here. Whenever we visit Okinawa each year, our Accommodation on Kouri Island is always Felice Villa Suite—no other choice. The staff’s service, hospitality, and Room quality are all perfect, making this a villa you can enjoy from check-in onward even with children. Also, the washer and dryer are separate units and very powerful, so staying at Felice for one night in the middle of the trip lets us get all our laundry done quickly—something we truly appreciate when traveling with kids. The nearest convenience store and supermarket are a bit of a drive away, but it’s no problem if you stop by before check-in. There are also many restaurants about 5–10 minutes away by car, so it’s not inconvenient at all. The complimentary drinks in the refrigerator were well stocked, and I was genuinely surprised to see there were so many varieties of Orion beer! The popular Junglia is also easy to reach—about 20 minutes by car—and we were able to finally visit as planned last year. We’ll be back again next year. Thank you as always!

Thank you very much for your wonderful hospitality! We truly appreciated the Room upgrade, which made our stay even more comfortable and special. For the 60th birthday celebration meal, thank you for arranging a private dining room at the restaurant, allowing all of us to relax and enjoy a memorable time together. We are grateful for the thoughtful care shown by all of your staff. We would love to visit the newly renovated Brighton Hotel again. Thank you so much!!!

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

I’d been wanting to visit the Zushi–Hayama area for some time, and this was a hotel I’d had my eye on. We stayed to celebrate my husband’s birthday, and they thoughtfully arranged champagne in our ocean-view room along with a beautiful flower arrangement and other special touches—he was absolutely delighted. They also informed us about the spa in advance, so we quickly prepared swimsuits and were able to use it. The water temperature was very comfortable, and they even offered complimentary drinks, which made it feel like a wonderful escape from everyday life. We requested dinner from 5:00 p.m., and while watching the sunset we were able to relax and truly savor the meal, feeling the chef’s passion in every dish. The service staff were also gentle and gracious, creating a very pleasant atmosphere. We slept soundly at night, woke up refreshed in the morning, and enjoyed a lovely walk by the sea. We ordered breakfast via room service as well, which allowed us to take our time and unwind. My husband praised everything as beyond his expectations and would love to stay again. Thank you very much for your attentive hospitality. If I had to mention one small point: I felt the TV might be positioned a bit low.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

Choosing this Hotel for her slightly early birthday trip was truly the right decision. Not only was the staff’s hospitality wonderful, but the overall pace and atmosphere of the Hotel felt incredibly comfortable—we will definitely stay again.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!