Itoen Hotel Kusatsu

In these times of rising prices, I truly appreciated the excellent service at such a reasonable rate. It was a wonderful Hotel. The Onsen was outstanding—I could tell it was silky-smooth and acidic. Kusatsu is amazing. Thank you, and I look forward to staying with you again.

Although the Facility was old, it was very clean and comfortable. The futon bedding was also nice and fluffy!The all-you-can-eat Italian fair had mediocre pasta, but the carpaccio and gelato were delicious.It was convenient that the Room key was a PIN code. However, perhaps due to poor fitting, there were several times when I thought I had closed the door but it wasn’t fully shut, so I’m deducting one point for that.Everyone—at the front desk and housekeeping—was very kind and helpful.I’d love to stay again. Thank you for your hospitality.