รีวิวและความประทับใจจากผู้เข้าพักที่ SETRE CANAL NAGOYA

(จังหวัดไอจิ/เดินจากสถานีซาซาชิมะไลฟ์ 10 นาที) [ทั้งหมด 24 ห้อง]
คะแนนรวม
4.74
ที่สุด (20)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.60
  • สิ่งอำนวยความสะดวก
    4.90
  • การบริการลูกค้า
    4.70
  • อาหาร
    4.95
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.60
  • ความพึงพอใจ
    4.70
  • 5.00
    Rikuさん
    วันที่โพสต์: 19/10/2026

    I’d like to stay here again.

    We stayed as a family of three with our 5-year-old. We ended up checking in at 8:00 PM, so we skipped the hot spring and just took quick showers in the room. The water pressure was strong and the hair dryer had great airflow, which was nice. I forgot to bring a body wash towel, so I washed by hand (lol). It was also a pleasant surprise that plenty of towels were provided. I was a little disappointed that the beer in the complimentary drinks service wasn’t very cold, but everything else was excellent, so I gave it a 5. For breakfast, they brought it to our room and we enjoyed it at a relaxed pace. It wasn’t like a typical hotel breakfast—everything felt thoughtfully prepared and was absolutely delicious. At checkout, our child got to do an “all-you-can-grab” candy grab bag, and I was surprised by how high-quality the sweets were for something like that. There was also a comfortable space on the terrace where we could relax, so next time I’d like to check in earlier and really enjoy the hotel—we’d definitely love to stay again!

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  • 4.00
    ララルー@
    วันที่โพสต์: 13/10/2026

    A family-friendly hotel

    We stayed here with our child for sightseeing. Overall, we were very satisfied, but there were a few areas we’d like to see improved. What we liked - The hotel has only been open for a few months, so the facilities and amenities were clean and well maintained. - The area around Sasashima-Live Station felt safe. Compared with Nagoya Station it was less crowded and hectic, and the streets were cleaner, making it easy to walk around with a child. - Breakfast was absolutely delicious! It looked stylish, but more importantly everything tasted great. Each dish felt thoughtfully prepared, and we were very satisfied. - The staff provided attentive service. Because it’s a small hotel with not many rooms, the lounge didn’t feel too crowded, and the staff seemed to understand each guest’s needs and respond in detail. - The canal view was refreshing and pleasant. - We slept very well in the bed. Points of concern / what could be improved - The in-room shower has clear glass walls, and there is no lock on the washroom door. When someone is using the shower, others can’t use the washroom area easily, which is inconvenient for families. - The shared bath alternates between men’s and women’s hours, so you may not be able to use it at your preferred time. It’s fine now because everything is new and clean, but over time this kind of rotation system could raise hygiene concerns. - There were very few amenities—there was no comb or hairbrush. We noticed at night on our first day and had trouble because we had nothing to brush our hair with. Please consider adding these amenities. - There was no clothes iron either, so it was inconvenient when clothes got wrinkled in our suitcase. A hair iron was available, but we would appreciate having a clothes iron as well (even if by request/loan). - Some snacks on the 2nd floor did not have lids/covers and appeared dusty. We also couldn’t tell how often they were replaced/refilled, which raised hygiene concerns. Overall, since the room is spacious (although there are no children’s amenities), it was still an easy-to-use hotel for families with kids. Perhaps because it was during a holiday period as well; it actually felt like there were many guests traveling with children.

  • 4.83
    @ままーる
    วันที่โพสต์: 12/9/2026

    I was very satisfied...

    I was very satisfied with the stylish exterior and interior design. The staff were cheerful, efficient, and very pleasant. I also enjoyed the lounge, and the breakfast showed great attention to detail. When I come to Nagoya, I’d like to stay here again.

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  • 4.83
    DaviLeo
    วันที่โพสต์: 12/9/2026

    A Comfortable Extended-Stay Hotel

    The Room was spacious and comfortable, and I was able to enjoy the plants as well, which made it very relaxing. The breakfast served in the Room was also very delicious, featuring plenty of vegetables. I also enjoyed the lounge, which offered a wide variety of drinks from alcohol to soft drinks. It was a little inconvenient that there was no place to hang bath towels in the changing area of the in-room bathroom, and since I stayed on a day when Nagoya had heavy rain, there was no TV in the Room so I watched the news online. During disasters, local TV news is often helpful, so I felt that having even a small TV would be useful in situations like this. It was a wonderful place, and I would like to stay again if I have the opportunity.

  • 4.00
    19coco
    วันที่โพสต์: 6/9/2026

    It was an enjoyable ...

    It was an enjoyable and good Hotel. The design was lovely, the food was delicious, and the lounge was great. The Room is very simple. I knew that in advance so it was fine, and I think it’s good that there’s nothing unnecessary. We stayed in a top-floor Room, but footsteps echoed a lot. Also, the sound of opening and closing the window to access the neighboring Room’s terrace was surprisingly loud. It woke me up many times at dawn. From around 8:00 until checkout, we could hear very loud footsteps continuously, which became quite stressful. My friend wore earplugs. Also, the staff member who brought breakfast had footsteps that were surprisingly loud as well—I felt sorry for the guests on the floor below. I thought they should be a bit more careful. Other than the noise issue, I think it’s a good Hotel.

  • 4.67
    JHK
    วันที่โพสต์: 5/9/2026

    ■Highly recommended Accommodation for a trip to Nagoya■

    We stayed for 2 nights and 3 days with our child. It was a last-minute Reservation due to circumstances, but thanks to the smiles and thoughtful care of all the staff during our stay, the three of us had a wonderful time as a family. Below are our comments by category. ■Room The ceiling was high, and when the weather was good, sunlight came in through the windows, making it a bright Room. They prepared a baby crib and a diaper disposal bin at the time of Reservation, so we were able to stay comfortably even with an infant. ■Lounge / Shared Facilities The tables and chairs were well arranged. There were many kinds of drinks including beer, whisky, and soft drinks. Snacks were also plentiful—such as Japanese candy and potato chips—so we were very satisfied. ■Sauna / Bath The sauna was clean and had löyly facilities. Unfortunately, we couldn’t use the bath—perhaps it was under maintenance—which was a bit disappointing. ■Meals We only used breakfast for two days. Both mornings featured carefully prepared menus, delivered to our Room, so we could enjoy them comfortably. ■Staff attentiveness They took great care of us in every detail, making our stay very pleasant. We also appreciate them taking a family photo for us at the end.

  • 4.33
    m.ココア
    วันที่โพสต์: 29/8/2026

    It’s quiet.

    I was surprised to find there was no TV—perhaps it’s intended as a digital detox. If there isn’t a TV, I think it would be helpful if guests could borrow at least a monitor. Breakfast was very delicious.

  • 5.00
    すうひろ
    วันที่โพสต์: 22/8/2026

    This Hotel is baby-friendly.

    We stayed here because we were looking for an Accommodation with a separate bathroom and toilet and baby crib rentals. It was new, all-inclusive, and even had a sauna. The staff were kind, there were events, and it was a very comfortable stay with lots of delicious food at this Hotel. We’ve already made our next Reservation, and we’re looking forward to coming back in three months. We’ll be happy to stay again—thank you in advance.

  • 5.00
    ゲスト
    วันที่โพสต์: 22/8/2026

    The Room was so styl...

    The Room was so stylish—it felt like a space I could stay in forever! My 3-year-old child seemed to love it too and had a great time. The lounge was also wonderful, and I ended up using it many times! Compared with the area around Nagoya Station, the area around the Hotel felt quieter and more relaxing. I’d love to stay here again when I visit Nagoya.

  • 3.83
    MMA-J
    วันที่โพสต์: 16/7/2026

    The concept room is innovative.

    I stayed at SETRE Canal Nagoya. As it has only recently opened, the entire Accommodation—from the guest rooms and large public bath to the lounge—felt very clean, and I had a comfortable stay. The warm wood-accented design and the calm atmosphere overlooking the Nakagawa Canal were also appealing. In particular, the concept rooms offered a unique space unlike a typical Hotel, making for a wonderful, out-of-the-ordinary experience. Considering the Facility features and services provided, I also felt the Accommodation Fee was relatively reasonable and offered great value for money. Overall, I was very satisfied with the Accommodation itself. On the other hand, there were areas where I hope to see improvement in customer service. It was disappointing that many staff members did not greet guests even when we passed each other inside. In addition, when an issue occurred during my stay, the response did not feel sufficiently responsible, and explanations and follow-up were inadequate. I would like to see hospitality raised to match the same high level as the Facility quality. Because this is a Hotel with plenty of appeal that I would like to stay at again, I hope that improving service quality will make it even more highly regarded.

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