รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel JAL City Toyama - 2หน้า

(จังหวัดโทยามะ/เดินเพียง 3 นาทีจากสถานี JR โทยามะ) [ทั้งหมด 244 ห้อง]
คะแนนรวม
4.49
ดี (121)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.49
  • สิ่งอำนวยความสะดวก
    4.51
  • การบริการลูกค้า
    4.53
  • อาหาร
    4.36
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.45
  • ความพึงพอใจ
    4.55
  • 5.00
    amoitalia

    I had a comfortable stay.

    Conveniently located near the station, making it easy to store suitcases before and after check-in. The Room is compact yet clean and user-friendly, with a separate bath being a pleasant feature. The breakfast buffet was delightful, featuring local dishes and made-to-order egg rice that was exceptionally delicious. Watching the male staff promptly clean the buffet area showed their dedication to ensuring guests have a comfortable experience. I would love to stay here again when visiting Toyama.

  • 4.83
    ひろちゃん。

    Very satisfied.

    I stayed for 2 nights with breakfast during the first half of Golden Week. Being a new Hotel, it was conveniently located near the station, impeccably clean, and provided a very comfortable stay. The bath was spacious and allowed for a relaxing soak. The water from Kurobe available in pitchers at each floor's elevator hall was refreshing, and the coffee made with it tasted great. As expected, Toyama's water is truly delicious. Breakfast was served as a buffet with a wide variety of Japanese and Western dishes as well as an excellent selection of beverages. The masu sushi tasting option was also delightful, and many guests seemed to enjoy it too. On the second night, I requested towel replacement and trash disposal; however, while the trash bag from the previous day had been removed from one bin, no new bag had been placed in its spot. Since there were other bins available in the room, this wasn’t an issue but I felt that additional cleaning checks would enhance service quality further. With many Hotels now built around Toyama Station area, this one offered exceptional value for money and left me highly satisfied—I would definitely like to stay here again! Thank you for your hospitality!

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  • 4.00
    ぱおねね

    Mostly satisfied.

    【Positive Points】 - Separate bath and toilet - Nespresso machine in the Room - Even when the bathtub overflowed, the washroom did not flood (Apologies for letting it overflow while fetching water.) - A pitcher was provided in the Room, and unlimited water was available at the elevator hall! 【Concerns】 - All pillows had an unpleasant odor, making it difficult to sleep (Perhaps airing out pillows regularly could help?) - Only three coin-operated laundry machines were available (It was manageable during off-season but might be challenging during peak season.) - The ashtray in the smoking area became overly full from night until morning (This poses a fire hazard; regular emptying is recommended.) *Note: I hesitated to mention this as smokers would be inconvenienced if smoking areas were removed. However, I believe it's important to address safety concerns. Please maintain at least one smoking area.* I plan to visit again in July and hope that the pillow issue will have been resolved. Thank you for your hospitality. Looking forward to staying with you again!

  • 4.83
    wiseapi

    A beautiful and luxurious Hotel

    It was a business trip, but I stayed here because a colleague recommended the egg over rice. I think it's partly because it's newly built, but both the Facility and Room are clean. The color scheme is luxurious and satisfying. For breakfast, the egg over rice is of course delicious, but you can also enjoy ingredients from Toyama. Although I didn't try it myself, there was also a corner where you could taste sake.

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  • 5.00
    まったりが好き

    I was very satisfied with the quiet and relaxing stay.

    I have stayed at this hotel several times, and I am very satisfied with the excellent access from the station, customer service, and room quality for the price. I would definitely like to use it again if I have the opportunity.

  • 5.00
    33ゆうき

    It was simple yet provided excellent and courteous service.

  • 5.00
    tkchang

    Kind and helpful service.

    I visited during the New Year and was treated to sake served in a masu cup next to the front desk, which made me feel the New Year's spirit. When leaving, they even provided a new umbrella, which was very helpful. The Room was spacious, and the bathroom was convenient, allowing for a relaxing time without needing to visit the large public bath. It was not too far from the station, making it convenient for outings. Having visited Toyama three times in a year and a half, I find this place clean, with good service, and easy to stay at, so I would like to visit again next time.

  • 4.20
    HANK

    NEW

  • 5.00
    レックウザ

    It was a wonderful Hotel!

    I stayed for a Multiple Night Stay during the New Year's holiday. The access, Room and amenities, breakfast, and the staff's service were all excellent, yet the price was not that high, so I definitely want to use it again. I also appreciated the water server being installed near the elevator. For breakfast, I had a slightly boiled egg TKG. I'm not a big fan of raw eggs, but the TKG at this Hotel was very delicious!

  • 3.50
    200kairi

    Breakfast

    The breakfast selection was limited and poor. Where are the local dishes? I had a Multiple Night Stay, but it was almost the same every day. I wonder if it's better on weekends. Since it's close to the station, it might be better without breakfast. Also, the staff's service was pleasant and comfortable. The Room was also very clean and comfortable.

  • 4.50
    蒲郡の休日

    I like both Toyama City and the Hotel.

    When I went to Toyama, the air was very nice, and I liked the town. The Hotel was also very good. I will visit again. Next time, I would like a Room with a view of Tateyama.

  • 3.17
    HirOrange

    The Hotel is new and clean, but

    The Hotel is new and clean, but if you go by car, the parking lot is a multi-story parking garage, so SUVs can hardly be parked, and even if you go by car, there is no car drop-off area, so loading and unloading luggage will have to be done by parking on the main street in front. I went on a weekday around 15:30, but the SUV parking was already full, and I was directed to a nearby coin-operated parking lot. (Since there is no affiliated parking lot, there are no fee services, etc.) Next, regarding the Room, although I entered the first Room I was guided to, the lights did not turn on. I contacted the front desk and was immediately changed to another Room, but I felt that the issue with the Room lights (there was a clicking sound when the switch was turned on, so it seemed like something was wrong and the power was cut off) could have been noticed during cleaning, but perhaps they clean without turning on the lights. Furthermore, the Room I was guided to was new and clean, but perhaps because of that, the cleaning was not thorough, and there were plastic strings from price tags dropped inside the Room, and hair was found in the bathtub (to be precise, it was stuck to the bathtub, so it didn't seem like it fell by chance). The person in charge of the Room change seemed to be a manager and was working very hard, so I didn't feel like complaining, but I thought that maybe because it is a brand like JAL CITY, the employee training might not be thorough. I think it shouldn't be cheap and bad.

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  • 3.17
    ユキ1212

    The room is difficult to use.

    The Hotel is generally clean, but the position of the sofa in the Room is next to the bed (as shown in the photo), and there is barely enough space to pass in front of the sofa. It is too inconvenient to sit on the sofa to drink tea or watch TV. I chose a relatively spacious Room, but it was disappointing. I think it would be better for the Hotel staff to actually try using it. The service of having a mineral water server in the elevator hall, where you can fill a pitcher, was good.

  • 4.00
    kenkenzz1

    I was deeply touched by the staff's thoughtfulness.

    Stayed one night with family. Reserved for the marathon event, and despite the early hour on the day of the event, we were given bananas and chocolates at the entrance, which really energized us. The thoughtfulness was heartwarming, and it was a Hotel that made us want to stay again next year.

  • 4.83
    kamebooks

    Cozy Hotel

    It is a stylish and beautifully designed hotel. The interior of the room features gray-themed decor, a large table, a sofa that you can comfortably lean on, a stylish pendant light, and although it was the smallest room, I found it very relaxing and liked it. It was new and clean, with no lingering odors (a large air purifier was provided), so I could stay with peace of mind. Breakfast had a limited variety, but everything was delicious. I really liked Toyama for the first time, so I would like to stay here again when I come next time.

  • 4.33
    ゲスト

    Quiet despite being close to the station

    It was a good Hotel, conveniently located near the station and in front of a rental car shop, yet quiet and calm.

  • 4.67
    ピピロ

    Thank you for your hospitality.

    It was a very comfortable Hotel. Having a water server on each floor was convenient. I would like to stay again when I visit Toyama.

  • 3.60
    しましまあきこ

    Conveniently located near the station.

    I had a very comfortable stay. I would like to use it again if I have the opportunity to visit Toyama.

  • 4.40
    パピパピコ

    It was comfortable to stay.

    The Room was stylish, with JAL touches throughout. Despite the busy check-in, they handled the delivery with care. The bath was separate, and the floor was soft and non-slip, which was nice. I was happy to be able to buy the cup noodles available on JAL flights, and the Kurobe water from the water dispensers on each floor was very soft and delicious.

  • 1.00
    Sakura0808

    The cleaning was terrible, and there was blood in the toilet.

    There was blood left on the back of the toilet seat. It was not cleaned at all. It was the dirtiest hotel I have ever stayed in. There was a lot of hair on the bathroom floor, and there was shampoo residue and hair in the bathroom. What surprised me even more was that the clothesline was still up... The bathroom wall was gray, making the black clothesline hard to see, and since the line was at face height, it was very dangerous. Are they cleaning with the line still up? The shampoo was not replenished either. As for the hand soap, there was less than a centimeter left, and when I asked the front desk to bring some, the hand soap they brought had a broken pump and wouldn't dispense. They brought another one, but the staff didn't seem to be in a hurry to bring it. I was already tired and wanted to rest quickly, but after using the toilet, when I lifted the back of the seat to wipe it with toilet paper, I saw something red. There was blood left on the back of the seat... Out of habit, I wiped the seat, so the blood appears lighter in the photo, but there was red blood. This was the first time I had such an experience. Is it possible to clean without lifting the seat? I wanted to sleep quickly, but I couldn't use a room with someone else's blood left on it, so I had the room changed. Even then, it took time to clean the replacement room, and by the time I moved to the same type of room, it was almost midnight, and I couldn't relax in the bath. I felt the same way during my previous stay at this hotel, but the staff didn't greet or smile, and I felt the hospitality was low. Everything was slow. This time, too, there was an unpleasant man with glasses at check-in. When I said the name of the reservation and asked to check in, he responded suspiciously. And even though we were checking in as two people, only one room key was issued. I had to tell them to issue two keys. Is there no procedure to confirm this in advance? It takes time to issue one key, and even more time to issue another. The reception staff always seem gloomy, and when I entered the room, it was in a terrible state. This led to the room change mentioned above. Despite being shown to such a terrible room, none of the staff sincerely apologized. At check-out, there wasn't even a thank you, let alone an apology. I feel like I might be traumatized about using the toilet in hotels in the future.

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  • 4.60
    ゴンザレス812

    I had a comfortable stay.

    It was my first time using the JAL City series. Since it is a new Hotel, the Room was small, but the Facility was well-equipped, and I had a comfortable stay. With separate toilet and bath, you can slowly relieve the fatigue of travel. For dinner, I used an outside restaurant, but I received guidance on how to use the tram, its schedule, and even a fare discount ticket. The staff were kind and very pleasant.

  • 4.00
    ちさやす

    I was able to relax.

    I stayed for the first time during my trip to Toyama. Since it is a new Hotel, I had a very comfortable stay. It is conveniently located near the downtown area, so I would like to use it again. However, I was dissatisfied with the guidance and arrangement of the breakfast seating. Despite having other available seats, they guided two adults next to a family with small children, which I felt needed more considerate guidance. Although there may be difficulties depending on the timing, since they should know the composition of the guests for the day, it would have been great if they could have guided the seating with better segmentation.

  • 4.67
    rimnavi

    New and very comfortable, but unfortunately the cleaning was disappointing.

    New and clean, satisfied with breakfast, satisfied with the Room, satisfied with the Room design and quietness. However, unfortunately, regarding the cleaning staff, even though I checked out around 9 o'clock, various cleaning items and trash were scattered in the hallway, which was disappointing. It was a level of disarray that made it impossible to move forward, which is quite rare. Please consider addressing this issue.

  • 4.17
    norinori99

    Overall satisfied Hotel

    Convenient location near the station The Room was a twin, but compact and clean The only thing that bothered me was the dust on the humidifier when adding water, which was unpleasant. As for breakfast, I enjoyed the rice with raw egg. Warm dishes are recommended Thank you for your hospitality

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  • 4.83
    たかつきのとしちゃん

    A modern hotel near the station

    A new hotel right next to JR Toyama Station (across from Toyota Rent-a-Car). There is no large public bath, but there is a larger bathtub with a washing area. (There are no windows, though.) There is a cartridge-style coffee machine (for two cups), two bottles of water, and an empty refrigerator. In the elevator hall, there is a water dispenser with Kurobe water (the one with the large blue tank), which you can fill in the glass pot in your room and store in the refrigerator. Breakfast is a buffet with Japanese and Western options, including firefly squid pickles and trout sushi. There is a small table with the sofa, so it might not be very suitable for working.

  • 4.50
    のんこ様

    It was unfortunate that I couldn't enjoy the breakfast buffet as I had to leave early in the morning.

  • 5.00
    mako0531

    All good hotel

    This is my second stay, and the facilities and rooms are very clean and pleasant. Having water available on each floor was helpful. I definitely want to visit this hotel again.

  • 4.00
    ハッピーグルメ

    Generally satisfied

    I stayed for two nights on the way to and from the Tateyama Kurobe Alpine Route, which serves as both the starting and ending point. The bath with a washing area was convenient, and the bath chair provided made it comfortable. However, the Room on the 5th floor on the first night shook violently every time the bathroom door was closed, making me think it was an earthquake. The Room on the 7th floor on the second night did not have this issue. Additionally, there was a water dispenser by the elevator on each floor, allowing us to bring delicious Toyama water back to the Room in a pitcher. Breakfast was ordinary.

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