Smile Hotel Kanazawa Nishiguchi Ekimae

I stayed for one night on the last day of the Silver Week holidays, choosing a room assigned at check-in. This was my first stay at the location by the station’s west exit. The hotel is very new and close to the station, with a large TV, a spacious desk, and an air purifier that I used to remove dust and pollen. The all-you-can-eat breakfast buffet featured Kanazawa curry, tuna sashimi, unlimited grated yam, and plenty of healthy options such as seasoned burdock root and broccoli. It was far better than the famous upscale hotels nearby that charge higher rates.With the room-assigned-at-check-in plan, I was amazed to be given a triple room on the top floor—the 12th—with views of Kanazawa’s city lights! I was thrilled by my good luck. Getting such a spacious, suite-like room at such a low rate felt like winning the lottery. The room was spotless, and the wonderfully soft, pressure-relieving Simmons bed helped me sleep soundly and recover from my travels. Every front desk staff member greeted me warmly with a smile, making me think, “Booking this hotel was absolutely the right choice!”The parking lot directly behind the hotel costs just ¥500 for up to 24 hours.Everything exceeded my expectations in the nicest way. Smile Hotel truly lives up to its name!After breakfast and a hot coffee, I went to return my room key, still delighted with my stay. Then came another surprise: “A guest visiting from overseas who stayed here last night found your driver’s license in the parking lot beside the hotel and handed it in.”I had spent the whole time completely unaware that I had dropped my license outside.What a kind visitor! I wanted to thank them, but with so many international guests staying there, I had no way of knowing who it was…I will always remember the kind smile of the lovely woman at the front desk who returned my lost license just as I was leaving. I will definitely book this hotel again the next time I visit Kanazawa.Thank you so much for your kindness and warm smiles! It was a wonderfully relaxing way to end my Silver Week trip.

Thanks to the Hotel’s kindness, we were able to stay in a spacious Room. They also stored our luggage, and the staff were very kind. Even though it was extremely hot, we had a comfortable stay. We would like to use this Hotel again. Thank you!