รีวิวและความประทับใจจากผู้เข้าพักที่ H.B.P HOTEL

• 4.17

  PINKO

  วันที่โพสต์: 12/4/2026

  When using Gorilla Hall Osaka

  I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 9/4/2026～
  • 2 คน 1 ห้อง
  • Double Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing H.B.P HOTEL for your stay while attending a live show at Gorilla Hall Osaka. We also sincerely appreciate you taking the time to share such detailed feedback about your stay. We are delighted to hear that you found our location convenient and easy to reach without getting lost. It is also wonderful to know that you were able to relax in our massage chair after the show, and that you enjoyed our light breakfast as well. On the other hand, we sincerely apologize for the inadequate cleaning of the TV remote control, which caused you discomfort. This is an item that should always be kept clean and comfortable to use, yet our cleaning and inspection were not thorough enough. We deeply regret this oversight. We take your comments seriously and will review our cleaning procedures and inspection system to prevent a recurrence. We are truly honored by your kind words, “I would like to stay again.” We will continue striving to provide an even more satisfying stay on your next visit. When you attend another live show at Gorilla Hall Osaka, we would be delighted if you choose our hotel again. All of us look forward to welcoming you back.

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