H.B.P HOTEL 투숙객 리뷰 및 후기

• 4.17

  PINKO

  게시일: 2026. 4. 12.

  When using Gorilla Hall Osaka

  I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

  • 객실 및 어메니티3
  • 시설・설비5
  • 접객・서비스5
  • 식사4
  • 온천・목욕4
  • 만족도4

  • 2026. 4. 9.～
  • 2명 1개
  • Double Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing H.B.P HOTEL for your stay while attending a live show at Gorilla Hall Osaka. We also sincerely appreciate you taking the time to share such detailed feedback about your stay. We are delighted to hear that you found our location convenient and easy to reach without getting lost. It is also wonderful to know that you were able to relax in our massage chair after the show, and that you enjoyed our light breakfast as well. On the other hand, we sincerely apologize for the inadequate cleaning of the TV remote control, which caused you discomfort. This is an item that should always be kept clean and comfortable to use, yet our cleaning and inspection were not thorough enough. We deeply regret this oversight. We take your comments seriously and will review our cleaning procedures and inspection system to prevent a recurrence. We are truly honored by your kind words, “I would like to stay again.” We will continue striving to provide an even more satisfying stay on your next visit. When you attend another live show at Gorilla Hall Osaka, we would be delighted if you choose our hotel again. All of us look forward to welcoming you back.

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• 5.00

  WEST

  게시일: 2024. 11. 2.

  The parking lot is appreciated.

  I often travel for work with a medium-sized vehicle, and this Hotel has space available for parking medium-sized vehicles. It is convenient because I can make a reservation in advance and arrange the Hotel.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2024. 10. 31.～
  • 1명 1개
  • Premium Single Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying with us at H.B.P HOTEL. We also sincerely appreciate your post despite your busy schedule. As of November 5, 2024, we have parking spaces available for medium-sized vehicles (less than 7m in length) at our property. (Reservation required) Since the number of spaces is limited, we kindly ask everyone to confirm by phone in advance and make a reservation. When visiting the Suminoe, Nanko, Sakai, or Osaka Bay Area, please consider using our property. All of our staff are looking forward to welcoming you again.

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• 5.00

  momoko.

  게시일: 2024. 10. 28.

  Very satisfied

  I used this place when I went to a live event at Yanmar Stadium. It's a straight road from the stadium, the service was polite, and I enjoyed a complimentary breakfast, which was great! There was a convenience store and an izakaya nearby, so it was nice to take a short walk when I got hungry!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2024. 10. 26.～
  • 2명 1개
  • Double Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying with us at H.B.P HOTEL. We also sincerely appreciate your feedback despite your busy schedule. We are delighted to receive your compliments regarding our service and complimentary light breakfast. We will strive to further improve our services without being satisfied with the current situation. Whether for a live event at Yanmar Stadium or when visiting Suminoe, Nanko, Sakai Ward, or the Osaka Bay Area, please consider using our property. All of our staff are looking forward to welcoming you again.

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