รีวิวและความประทับใจจากผู้เข้าพักที่ Nest Hotel Naha Kumoji

• 4.00

  出張利用@仙台

  วันที่โพสต์: 10/2/2026

  Please provide a luggage rack.

  The Room was bright and nice, and the breakfast was very delicious, but it was disappointing to find a long hair stuck to the face towel at check-in. Also, as mentioned in other Reviews, I would like a luggage rack to be permanently provided rather than available only on request. The Wi-Fi signal was also weak and kept disconnecting even when it connected, so it was unusable.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 9/2/2026～
  • 1 คน 1 ห้อง
  • Double Room
  • รวมอาหารเช้า

  ดูทั้งหมด
• 2.00

  19950916

  วันที่โพสต์: 9/12/2025

  The front desk was disappointing.

  I have stayed at various hotels in Naha City, but the front desk here was disappointing. Despite being in Japan, the staff acted like student part-timers. At check-in, the two front desk staff were engrossed in chatting and casually said, "Oh, checking in?" This might be acceptable overseas, but this is Japan and bustling Naha City with its thriving hotel business. When I went back later to retrieve a forgotten item, they kept typing on their PC without even looking up and asked, "Checking in?" before I could explain my purpose. Then they said, "Huh? Are you staying here now?" showing no willingness to listen at all. There are plenty of other accommodations available; with such a front desk experience here, I wouldn't want to return. The facility itself is great—what a waste and disappointment!

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ1

  • 17/11/2025～
  • 1 คน 1 ห้อง
  • Deluxe Twin (Separate shower, toilet, and washbasin)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Nest Hotel Naha Kumoji. We sincerely apologize for any discomfort caused by our staff's service. We are currently sharing improvement measures among our staff to prevent similar issues from recurring. We will continue to ensure thorough customer service practices. Nest Hotel Naha Kumoji Front Desk

  ดูทั้งหมด
• 4.83

  ピヨピコ

  วันที่โพสต์: 7/9/2024

  The location is good and convenient.

  I used it for the first time and was mostly satisfied. The shared spaces are well-equipped, the Facility is clean, and the staff are all kind. The guest room felt a bit small, but since it was for business use, there was no particular problem. However, there were times when the internet connection was poor, so I hope that will be improved in the future. Overall, I think it is very convenient and good for staying in Naha.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/9/2024～
  • 1 คน 1 ห้อง
  • Double Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Nest Hotel Naha Kumoji from among the many hotels. We also sincerely appreciate you taking the time out of your busy schedule to share your impressions of your stay. We are very pleased to hear your positive evaluation of our hotel's facilities and staff service. We apologize for any inconvenience caused by the internet environment during your stay. Please note that the connection may become slow during certain times due to congestion. In such cases, we also offer individual Wi-Fi router rentals, so please feel free to contact the front desk. All of our staff look forward to welcoming you again.

  ดูทั้งหมด

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