รีวิวและความประทับใจจากผู้เข้าพักที่ HOTEL Meriken Port Kobe Motomachi

• 4.60

  kananaoto

  วันที่โพสต์: 25/9/2025

  We stayed as a famil...

  We stayed as a family. The family-type room with a bed and sofa was spacious and comfortable, especially with small children. However, the water stains on the walls and floor of the bathroom were quite noticeable. Since we specifically chose a separate toilet and bath type instead of a unit bath, we had higher expectations for cleanliness, which was disappointing. Although we were curious about the restaurant, we didn’t use it this time but hope to try it when our children are older!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 23/9/2025～
  • 4 คน 1 ห้อง
  • 2 Beds + Extra Bed [Family Room] (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at our accommodation. We also sincerely appreciate you taking the time to share your valuable feedback. We are delighted to hear that you were able to relax in the family-type room. It is an honor to know that we could contribute, even a little, to your trip with small children. However, we deeply apologize for any discomfort caused by the cleanliness of the bathroom. Despite selecting a room with separate toilet and bath facilities, we regret not meeting your expectations and causing disappointment. We will share this information with our cleaning staff and strive for more thorough cleaning and inspections moving forward. Thank you as well for showing interest in our breakfast offerings. We will continue working on improving our services so that all guests can enjoy a more comfortable stay in the future. Our entire staff looks forward to welcoming you again soon!

  ดูทั้งหมด
• 5.00

  宿泊した客

  วันที่โพสต์: 3/9/2025

  Accommodation

  Overall, it was a satisfying Hotel. The cost-performance is quite good on weekdays.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/8/2025～
  • 2 คน 1 ห้อง
  • 2 Beds + Extra Bed Permanent [Family Room] (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at HOTEL Meriken Port Kobe Motomachi. We also sincerely appreciate you sharing your feedback with us. We are delighted to hear that you were satisfied with your stay. Thank you as well for your kind words regarding our cost performance. We will continue striving to improve our services to ensure customer satisfaction. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  qoo太郎

  วันที่โพสต์: 10/7/2025

  We received excellent service.

  Although I arrived late on the day, I received kind assistance regarding parking and check-in, allowing me to have a pleasant stay. I look forward to staying again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 7/7/2025～
  • 1 คน 1 ห้อง
  • 1 Bed [Double Economy] (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at our accommodation. We also sincerely appreciate your feedback on your stay. We are delighted to receive your kind words regarding the parking and check-in services. It brings great relief to our staff that you were able to spend your time comfortably with us. We will continue striving to receive similar compliments from our guests in the future. All of our staff look forward to welcoming you again with heartfelt hospitality.

  ดูทั้งหมด
• 4.80

  やすのぶ

  วันที่โพสต์: 28/6/2025

  We provided vinyl umbrellas for your use.

  I have been staying here every time I visit Osaka or Kobe in recent years. The hotel is conveniently located near the station, making it easy to access both Osaka and Kobe. Additionally, you can enjoy the atmosphere of Kobe as a port city with its Chinatown and shopping arcades nearby. This time, I anticipated rain and brought a folding umbrella, but it seemed insufficient for heavy rain. In such a situation, the kind staff informed me that they had vinyl umbrellas available, which I was able to use. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 25/6/2025～
  • 2 คน 1 ห้อง
  • 2 Beds [Twin Economy] (Non-Smoking)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us and for sharing your heartwarming review. We are truly honored that you choose our accommodation every time you travel to Osaka and Kobe, and all of our staff were delighted to read your kind words. We are pleased to hear that you were satisfied with the location and surrounding environment. It seems that you enjoyed the atmosphere of Kobe's Chinatown and shopping streets, which makes us very happy. Despite the unfortunate weather, we are glad that the provided vinyl umbrella was helpful, allowing you to have a more comfortable stay. We sincerely appreciate your warm words about our staff as well. We will continue striving to ensure a safe and relaxing experience for all our guests. All of us look forward to welcoming you again in the future.

  ดูทั้งหมด
• 1.67

  Bergさん

  วันที่โพสต์: 21/5/2025

  Too poor to describe.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า2
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ2

  • 16/5/2025～
  • 1 คน 1 ห้อง
  • 1 Bed [Double Economy] (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  We sincerely apologize for not meeting your expectations and causing any discomfort despite choosing our hotel among many accommodations. We take your feedback seriously and will review our services thoroughly to ensure meticulous hospitality in every detail. To prevent similar concerns in the future, we are committed to continuous improvement and enhancing quality. Thank you very much for taking the time to share your valuable feedback.

  ดูทั้งหมด
• 5.00

  マジ

  วันที่โพสต์: 6/5/2025

  For use by daughters and their families

  The Room was spacious, and above all, I heard the breakfast was authentic curry and very delicious. My grandchildren said the naan was tasty, which made me want to stay as well. Thank you for your hospitality.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/5/2025～
  • 2 คน 1 ห้อง
  • 2 Beds + Extra Bed [Family Room] (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing to stay at our hotel. We also sincerely appreciate your kind words. We are delighted to hear that you were satisfied with the room size and breakfast. It is especially wonderful to know that you enjoyed the curry and naan. We will continue striving to provide a more comfortable and secure accommodation experience for all our guests. Our entire staff looks forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.00

  SEYUN

  วันที่โพสต์: 21/9/2024

  Good

  The location is just right between Motomachi Station and Meriken Park. The breakfast might be a matter of personal preference.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 16/9/2024～
  • 4 คน 1 ห้อง
  • 2 Beds + Extra Bed Permanent [Family Room] (Non-Smoking)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at HOTEL Meriken Port Kobe Motomachi. We sincerely appreciate you taking the time to share your feedback with us. Were you able to relax and enjoy your stay? As you mentioned, our hotel is conveniently located within walking distance of JR and Hanshin Motomachi Station and Meriken Park. We are delighted if your stay at our hotel contributed positively to your sightseeing experience. We also thank you again for your feedback regarding breakfast. At our hotel, we offer a buffet featuring Indian and Nepalese cuisine at the first-floor restaurant "Namaste Everest." We will continue to strive to improve our services to ensure that our guests are satisfied with their dining experience. We will not rest on our laurels and will continue to strive to become a better hotel, so please consider staying with us again when you visit the Kobe Motomachi area. All of our staff sincerely look forward to welcoming you back.

  ดูทั้งหมด

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