รีวิวและความประทับใจจากผู้เข้าพักที่ Ref Omiya by Vessel Hotels - 2หน้า

(จังหวัดไซตามะ/ทางออกตะวันออกสถานีโอมิยะ เดิน 3 นาที) [ทั้งหมด 198 ห้อง]

คะแนนรวม

4.60

ยอดเยี่ยม (112)

ห้องพักและสิ่งอำนวยความสะดวก
4.54
สิ่งอำนวยความสะดวก
4.61
การบริการลูกค้า
4.63
อาหาร
4.64
น้ำพุร้อน・อ่างอาบน้ำ
4.55
ความพึงพอใจ
4.63

4.50
元アニメーター
วันที่โพสต์: 16/4/2025
So comfortable, it makes you sleepy.
I chose to stay here this time to focus on studying for a qualification in a private room. The stay turned out to be more comfortable than I had imagined. For example, the desk was spacious enough, and I appreciated being able to play "relaxing music" on the TV. However, it was so comfortable that I ended up dozing off quite often. The breakfast buffet featured many vegetable-based dishes, all of which were delicious. My favorite was the "Katemeshi," and I couldn't help but go back for seconds multiple times. If I had to point out one dissatisfaction, it would be that the rules for disposing of trash were unclear. It would have been helpful if larger trash bins were placed on each floor.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ4
- 14/4/2025～
- 1 คน 1 ห้อง
- Shower Booth Double - Non-Smoking
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels among many hotels. We also sincerely appreciate your time in posting a review. We are delighted to hear that you chose our hotel to focus on studying for your qualification and were able to spend your time comfortably. Additionally, thank you for your kind words about our breakfast buffet. We are thrilled that you enjoyed the "Katemeshi" and even went back for seconds multiple times. On the other hand, we deeply appreciate your valuable feedback. We apologize for any inconvenience caused by the unclear rules regarding waste disposal. To ensure a more comfortable stay, we will consider installing clearer guidance. Our staff will continue striving daily to create a hotel where guests would want to return again. Thank you for your continued support of Ref Omiya by Vessel Hotels. We look forward to welcoming you back in the future. Ref Omiya by Vessel Hotels Front Desk: Imamura
4.33
美古
วันที่โพสต์: 12/4/2025
I stayed here for th...
I stayed here for the first time in Omiya to support my favorite activities. The bath was a bit too hot, but it was clean and relaxing, allowing me to unwind comfortably. I used it again the next morning, which made for a refreshing start to the day.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 30/3/2025～
- 2 คน 1 ห้อง
- [Girls' Trip] Standard Single
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels among the many hotels available. We also sincerely appreciate you taking the time to leave a review. We are delighted to hear that you had a comfortable stay, and it was a pleasure reading your feedback. Our team will continue striving daily to create a hotel experience that makes guests want to return. We look forward to welcoming you back again in the future. Ref Omiya by Vessel Hotels Front Desk Dean
4.20
カジカ丸
วันที่โพสต์: 14/3/2025
A Place of Serenity
It was my first visit, but I was warmly welcomed and loved the greenery everywhere! The front desk felt like a cozy café.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า4
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 12/3/2025～
- 2 คน 1 ห้อง
- Standard Twin [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels among the many hotels available. We also sincerely appreciate you taking the time to leave a review. We are delighted to hear that you had a comfortable stay with us. Omiya is known as a town of bonsai with a long history, and our hotel is designed with the theme of evoking greenery, like being in a park. Our staff will continue striving daily to create a hotel that makes guests want to return again. We look forward to welcoming you back to Ref Omiya by Vessel Hotels in the future. Sincerely, Dean Front Desk, Ref Omiya by Vessel Hotels
5.00
クリストファー・タイラー・オースティン
วันที่โพสต์: 25/2/2025
Best value for money!
Close to the station, the Room was clean and nice! Check-in/check-out was smooth, and I would love to stay again. Thank you!
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 25/11/2024～
- 3 คน 1 ห้อง
- Superior Triple [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you for staying at REF Omiya by Vessel Hotels. We also appreciate you taking the time to share your feedback. Your kind words about our staff's service and the hotel mean a lot to us, and we are truly grateful. We will continue striving to improve our services to ensure your utmost satisfaction. We look forward to welcoming you again in the future. REF Omiya by Vessel Hotels Front Desk - Tuan
5.00
Ichigogari
วันที่โพสต์: 25/2/2025
It was comfortable.
Conveniently located near the station, new and very clean. The Room is simple but the bed is comfortable, equipped with air conditioning and a humidifier, and the bathroom is also new and clean. I had a pleasant stay. It's nice to have a large public bath! The lighting was moderately dim, which was calming. The mist sauna was also good. Breakfast had plenty of variety and was delicious. When I requested a quiet Room, they prepared the Room farthest from the elevator for me. It was my first time at Vessel Hotel (Beseru Hoteru), but I liked it very much.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 12/12/2024～
- 1 คน 1 ห้อง
- Standard Double [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you for staying at Ref Omiya by Vessel Hotels. We also appreciate your post despite your busy schedule. We are honored to receive compliments regarding our staff's service and the hotel, and all of our staff feel encouraged. We will continue to strive to improve our services so that we can further satisfy our guests. We kindly ask for your continued patronage. Ref Omiya by Vessel Hotels Front Desk Tuan
5.00
群馬の旅行好き
วันที่โพสต์: 24/2/2025
Amazing value for money. Recommended for those traveling with babies.
We chose this property for our child's first stay after birth. - Sauna available - Plenty of washing areas and spacious - All hairdryers are Dyson!! For this price range, the large public bath was surprisingly satisfying. Additionally, decaffeinated tea was provided, showing consideration for nursing mothers, which made my wife very happy. We would like to use it again when we have business in Omiya. Thank you very much.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 21/2/2025～
- 2 คน 1 ห้อง
- Standard Double [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels from among the many hotels. We also sincerely appreciate your taking the time to post a review. We are delighted to hear that you had a comfortable stay with us. Our entire staff will continue to strive daily to create a hotel that makes guests want to return, so we hope for your continued patronage of Ref Omiya by Vessel Hotels. All of our staff look forward to welcoming you again. Ref Omiya by Vessel Hotels Front Desk Dean
5.00
やぁ～まだ
วันที่โพสต์: 10/2/2025
It was a comfortable Room.
I used this Hotel for attending a live concert at Saitama Super Arena. It was about a 20-minute walk to the venue, and since it was a straight path, I could get there without getting lost. The Room had a simple interior, was clean, and very comfortable. The large public bath was also clean, spacious, and very pleasant. I didn't have breakfast, but the menu looked very appealing. I would like to try it someday. There was also a 7-Eleven next to the Hotel, and it was very convenient being close to the station. I would like to use it again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 8/2/2025～
- 2 คน 1 ห้อง
- Standard Twin [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels from among the many hotels. We also sincerely appreciate your busy schedule to post a review. We are very pleased to hear that you had a comfortable stay with us. Our staff will continue to strive daily to create a hotel that makes our guests want to come back again, so we look forward to your continued support of Ref Omiya by Vessel Hotels. Our staff sincerely looks forward to welcoming you again. Ref Omiya by Vessel Hotels Front Desk
4.80
坂まま
วันที่โพสต์: 21/1/2025
Triple Room
We suddenly decided to stay with my daughter, and we were able to change from a twin to a triple room. Being close to Omiya Station, we were able to create very good memories. However, the footsteps from the room above were bothersome at night. Other than that, there were plenty of showerheads and amenities in the bathroom, making it comfortable. I would like to use it again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 18/1/2025～
- 2 คน 1 ห้อง
- Superior Twin [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Ref Omiya by Vessel Hotels from among the many hotels available. We also sincerely appreciate your taking the time to post a review. We are very pleased to see from your post that you were able to spend your stay comfortably. If you encounter any inconveniences during your stay, please do not hesitate to contact our front desk staff. We will continue to strive daily to create a hotel that makes our guests want to return, so we kindly ask for your continued support of Ref Omiya by Vessel Hotels. All of our staff are looking forward to welcoming you again. Ref Omiya by Vessel Hotels Front Desk Takahiro Hayashi
4.33
mariko07
วันที่โพสต์: 17/12/2024
There was a sense of cleanliness.
This was my first time using it. Although it's not spacious, everything is efficient, and I liked it. The sauna is a mist sauna, and you sweat quickly. The bath was a bit lukewarm, but the lighting was dimmed, so I didn't mind having other guests around. The breakfast included Saitama's specialty udon, and the mini taiyaki was also interesting. It's very convenient for business use as it's close to Omiya Station.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 15/12/2024～
- 1 คน 1 ห้อง
- Standard Double [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Ref Omiya by Vessel Hotels. We also appreciate you taking the time to post a review. In the large public bath of our hotel, we have created a healing space with plants and warm lighting in the changing room under the theme of green, and you can relax in the large public bath like a quietly standing spring. Regarding the temperature of the large public bath, it is currently set at about 41°C, but the temperature may fluctuate depending on the outside air temperature and the number of guests bathing. Additionally, the large public bath is equipped with a sauna, with a sauna and cold bath available in the men's bath, and a mist sauna for relaxation in the women's bath. We are also very pleased to hear from your review that you enjoyed our breakfast. A variety of delicious local dishes from Saitama and many Saitama local foods are lined up. Saitama ranks second nationwide as a "Udon Prefecture" following Kagawa. At our hotel, we offer "Ref Omiya Original Udon," which you can enjoy making yourself. You can boil the noodles to your liking, choose your toppings, and enjoy it in your preferred style, such as "Nabeyaki Udon." We will continue to strive to provide services that satisfy our guests, so please use Ref Omiya by Vessel Hotels when you visit Omiya. All the staff are looking forward to your next visit.
4.80
anabel109
วันที่โพสต์: 12/12/2024
Very satisfied!
I used the ReFa hair dryer with the Ladies Plan! I was impressed! It dried my hair in no time, leaving it smooth and moist. Although the bathroom was not separate, which was a bit stressful, this dryer lifted my spirits instantly. I was also delighted by the thoughtful touches that shone through. The Room design was both sleek and relaxing, providing a soothing experience. I would love to stay here again when I visit Omiya in the future, so thank you in advance!
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 9/12/2024～
- 1 คน 1 ห้อง
- [Girls' Trip] Standard Single
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Ref Omiya by Vessel Hotels. We also appreciate you taking the time to post a review. Thank you for staying with our Girls' Trip Plan. Our hotel's Girls' Trip Plan includes a room equipped with popular Refa hair irons and hair dryers for women. We also provide herbal tea packs from the herbal tea specialty store [ALL MY TEA], which is a 10-minute walk from the hotel. There is also a teapot, so please enjoy a relaxing and wonderful day in your room. Check-out time is at 12:00, so you can leisurely prepare in the morning even after events. We will continue to strive to provide services that satisfy our guests, so please use Ref Omiya by Vessel Hotels when you visit Omiya. All the staff look forward to welcoming you again.
5.00
makori88
วันที่โพสต์: 3/12/2024
It had a warm atmosphere.
The front desk staff, cleaning staff, and other staff members greeted us cheerfully and were very polite and well-mannered. The next day, I stayed at another Hotel, but this one had a much warmer atmosphere and was better!
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 1/12/2024～
- 1 คน 1 ห้อง
- [Girls' Trip] Standard Single
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear makori88, Thank you very much for choosing our hotel among the many properties in Omiya. We also sincerely appreciate you taking the time to post a review. We are delighted to hear that you had a wonderful day, and the entire staff is very pleased. We are also very grateful and delighted to receive your kind words regarding our staff's service. We will continue to strive to improve our hospitality so that we can satisfy our guests. Please do visit us again when you come to Omiya. The entire staff is looking forward to welcoming you again. Ref Omiya by Vessel Hotels, Front Desk, Mitsui
5.00
はな3148
วันที่โพสต์: 21/11/2024
Very satisfied.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 19/11/2024～
- 4 คน 2 ห้อง
- Standard Twin [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Hana3148, Thank you very much for staying at Ref Omiya by Vessel Hotels. We also appreciate you taking the time to post a review. We are very pleased to hear that you were extremely satisfied. We will continue to strive to provide services that satisfy our guests, so please use Ref Omiya by Vessel Hotels when you visit Omiya. All the staff are looking forward to your next visit. Ref Omiya by Vessel Hotels, Omori
5.00
すずきひな
วันที่โพสต์: 10/11/2024
Stayed with my daughter.
I always stay here. It was great to stay near the elevator at the best Hotel. I look forward to staying again next time. The breakfast was really delicious.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 8/11/2024～
- 2 คน 1 ห้อง
- Standard Twin [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Hina Suzuki, Thank you very much for staying at Ref Omiya by Vessel Hotels. We also sincerely appreciate your taking the time to post a review. We are delighted to hear that you had a wonderful day, and all the staff are very pleased. We are also very grateful and delighted to receive compliments on many aspects. We are very pleased to hear that you enjoyed the breakfast. At Ref Omiya, you can enjoy making your own morning udon and Saitama's B-grade gourmet dishes in your preferred style, such as in a bowl. We apologize for any inconvenience caused regarding the udon and shabu-shabu. We will review our guidance methods to make it easier for everyone to use. Additionally, we will ensure that the breakfast staff regularly remove the scum from the broth. We will consider providing salad plates that are easier for customers to use in the future. Regarding the breakfast congestion, we display the relatively less crowded times in front of the elevator. Thank you for posting a highly rated review. We sincerely appreciate it. When you visit Omiya again, all the staff look forward to welcoming you back. Ref Omiya by Vessel Hotels Front Desk Vic
5.00
aki0285
วันที่โพสต์: 5/11/2024
Close to the station Facility
I used it for the first time. It is close to the station and has a large public bath, and the first floor has free drinks, making it very convenient for meeting up and relaxing. Overall, it is stylish, and the Room is not spacious, but I had no problems and it was comfortable! It was a Plan without breakfast, but next time I would like to choose one with breakfast. The meals seemed elaborate and good! It is a satisfying Hotel. Thank you very much!
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 2/11/2024～
- 1 คน 1 ห้อง
- Standard Double [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear aki0285, We are delighted to hear that you had a wonderful day, and our staff is very pleased. We are very grateful and happy to receive your compliments on many aspects. Our Property is located about a 5-minute walk from the east exit of Omiya Station, and since the Shinkansen also passes through, we receive favorable feedback for business, sightseeing, and live events. The welcome drink you mentioned is available from 2 PM to 11 PM, offering 9 types including coffee, café au lait, cocoa, juice, and tea. We also provide water and sparkling water, which can be brought to your Room. Many guests use this service and it is well-received. Thank you for enjoying our breakfast. We hope you enjoyed the "Food Market" of Saitama. The menu changes daily, offering a wide variety. You can also create your own udon or rice bowl. We also accept external guests, so please feel free to visit us again. We will continue to strive to provide a Hotel that you would like to stay at again. When you visit Omiya, we look forward to welcoming you back. Ref Omiya by Vessel Hotels Front Desk, Vic
4.67
@su
วันที่โพสต์: 1/11/2024
There was a live con...
There was a live concert at Saitama Super Arena, and it was helpful that the location was easy to find and close to Omiya Station. The Hotel was clean and stylish, and it was great to be able to relax in the large public bath.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า4
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 27/10/2024～
- 2 คน 1 ห้อง
- Standard Twin [Non-smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear @su, Thank you very much for staying at Ref Omiya by Vessel Hotels. We also sincerely appreciate you taking the time to post a review. We are delighted to hear that you enjoyed your stay at our hotel after the live event and found the room comfortable. Ref Omiya is designed with the concept of "THE PARK," surrounded by greenery and nature. Please enjoy the unique plants within the property. Additionally, right at the entrance of the hotel, there is a map of Saitama, including the surrounding area of the hotel, on the right wall. We also have recommendations for spots and dining options, so please feel free to use them when you visit for sightseeing♪ Our hotel's large public bath is themed around greenery, creating a relaxing space with plants and warm lighting in the changing room. Beyond the changing room, you can unwind in the large public bath, which is like a quietly nestled spring. The large public bath is equipped with a sauna, with a sauna and cold bath in the men's bath and a mist sauna in the women's bath for relaxation. Thank you for your highly rated review. We sincerely appreciate it. When you visit Omiya again, all of our staff look forward to welcoming you back. Ref Omiya by Vessel Hotels Front Desk Vic
3.17
おおきなくりのきのした
วันที่โพสต์: 28/10/2024
Functional Hotel at Omiya Station East Exit
I used Ref Omiya on the east side of the station because there was a meeting at Raybok Hall in Omiya. In the past, the west side of Omiya Station was bustling, but the east side has transformed into an area full of young people and vibrant energy.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 26/10/2024～
- 1 คน 1 ห้อง
- Standard Double [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Ref Omiya by Vessel Hotels. We also appreciate you taking the time to post a review. The east side of the station is full of restaurants. There is a nearby map immediately to the right of the entrance of our property, which includes staff-recommended restaurants and tourist spots. You can easily search for places of interest using the QR code. We hope you will take a look at it when you visit us again. We will continue to strive to provide services that satisfy our guests, so please use Ref Omiya by Vessel Hotels when you visit Omiya. All the staff are looking forward to your next visit. Ref Omiya by Vessel Hotels Omori
5.00
お文具さん
วันที่โพสต์: 21/10/2024
I will also make a reservation at another Hotel.
The staff, including the cleaning staff, were very pleasant and accommodating. The hotel had cute decor and interior, making it comfortable enough to want a Multiple Night Stay.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร－
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 20/10/2024～
- 1 คน 1 ห้อง
- Room Assigned on Arrival [Non-Smoking]
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Obungu-san, Thank you very much for staying at Ref Omiya by Vessel Hotels. We would also like to express our gratitude for choosing our property among the many hotels available. We are truly honored to receive your compliments regarding our interior and staff. Our hotel is designed with the concept of "THE PARK" in mind, creating a relaxing space themed around greenery, allowing guests to enjoy a casual and soothing time reminiscent of a park. We will continue to strive to provide services that satisfy our guests. We hope you will choose Ref Omiya by Vessel Hotels again when you visit Omiya. All of our staff look forward to welcoming you. Thank you for your high-rated review. Kubo, Ref Omiya by Vessel Hotels
4.83
ｔ。かつ１２３１２３
วันที่โพสต์: 7/10/2024
Great value for money and very satisfied (2 nights single use of a twin room).
It was very convenient being close to the station. On the east side, you don't need to use the pedestrian bridge, which is nice. The young staff worked briskly and it was very pleasant, and I appreciated the Halloween decorations. The large bath was good, and the meals were very satisfying. During meal times, the staff checked in frequently and greeted us, which was wonderful. When I was trying to take coffee back to my room and seemed to be struggling with the heat, a staff member chased me to the elevator and handed me a tray, which was a service that exceeded my expectations and moved me. I was also able to use the late checkout and coworking space after checkout, which was very helpful. If I were to be greedy, here are five points: ① It would have been nice to have at least one type of juice and fresh fruit with the meals. ② It would have been nice to have a bottle of water in the room (or a water server on each floor). ③ It would have been nice to have "water" in the drink corner on the first floor. ④ I requested a late checkout and was told they would confirm and inform me, but there was no contact, so I had to check myself, which was a bit amusing (the procedure was done properly). ⑤ It would be nice to have shoe polishing paper, especially after a rainy day. I hope the hotel continues to make efforts to be loved by guests.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 4/10/2024～
- 1 คน 1 ห้อง
- Standard Twin [Non-Smoking]
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear t. and 123123, Thank you very much for staying at REF Omiya by Vessel Hotels. We are delighted to receive such a high rating in your review. Our hotel is located within a 5-minute walk from Omiya Station. There are many convenience stores and shopping streets around the hotel, and we have received many positive comments regarding our location. The Halloween event is held from October 17th to October 31st. There are games and candy gifts at check-in. Welcome drinks are available from 2:00 PM to 11:00 PM. You can enjoy them as many times as you like, and you can also take them to your room. Thank you very much for enjoying our breakfast. The breakfast venue is lined with delicious local dishes from Saitama and many Saitama local foods. Saitama ranks second nationwide as a "Udon Prefecture" following Kagawa. At our hotel, we offer "REF Omiya Original Udon," which you can make and enjoy yourself. You can boil the noodles to your liking and choose your toppings, and you can enjoy it as "Salad Udon" or "Stewed Udon," among other styles. We also offer luggage storage before check-in and after check-out. Please feel free to ask our front desk staff if you wish to use this service. We are very pleased that you are interested in our hotel. We will continue to strive to welcome many guests by prioritizing our customers' voices. When you visit Omiya, please come to REF Omiya by Vessel Hotels. All the staff are sincerely looking forward to your next visit. REF Omiya by Vessel Hotels Front Desk, Vic