รีวิวและความประทับใจจากผู้เข้าพักที่ Nagano Tokyu REI Hotel

(จังหวัดนากาโน่/เดินจากสถานี JR นากาโนะ 1 นาที) [ทั้งหมด 143 ห้อง]
คะแนนรวม
4.26
ดี (58)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.29
  • สิ่งอำนวยความสะดวก
    4.29
  • การบริการลูกค้า
    4.40
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.78
  • ความพึงพอใจ
    4.38
  • 3.17
    ウッカリさん

    Online reservation error

    Due to our mistake, we made a duplicate Reservation and paid double the accommodation fee. It seems it was our error, but we learned that we need to check online bookings carefully. With a phone Reservation, staff might warn you, “Do you really need two Rooms?” However, online Reservations do not provide such reminders.

  • 4.00
    EKP

    Conveniently located right in front of the station.

    This is a Hotel where you can stay comfortably and casually.

  • 3.83
    ササランラン

    The Room was clean and conveniently located near the station, which was great. I thought it would be nice to have bottled water in the Room.

  • 4.00
    一様連続

    Bathroom

    The bathroom is comfortable.

  • 3.20
    orbea141

    Hair in the bathtub.

    There was hair in the bathtub of the room I stayed in. It was not cleaned properly.

  • 4.80
    ゆうみくま

    It was comfortable.

    The sink area tends to accumulate water due to its size, which can sometimes result in getting your clothes wet around the waist—this was a bit disappointing. It would be nice to have a few extra towels available. During my two-night stay, I forgot to put out the towel exchange sign, which was unfortunate as well.

  • 4.83
    にゃーー

    The breakfast was excellent!

    I stayed here for a business trip, and it was clean with a delicious and varied breakfast!

  • 4.20
    MA-SUN

    Very convenient location near the station! I would love to stay here again!

  • 4.50
    _i

    Sure to return if you're staying near Nagano Station!

    Room: Beds are firm and low. Sheets are crisp and clean. Amenities: Shampoo, conditioner, and body soap by KOSE's KNOLL brand. Great fragrance and excellent hair manageability the next morning. Skincare products can be selected from the front desk area, including DHC cleansing oil, lotion, and basic skincare items like moisturizers. Service: Comparable to high-end Hotels in the Tokyu group with excellent hospitality. Bathroom: Standard compact unit bath; clean with no signs of aging. Facility: Iron, pants pressers, and a water dispenser available near the elevator. Breakfast: Exceeds expectations in variety and taste for its price point; includes creative options like sandwich rolls, scones, nozawana rice balls, oyaki dumplings, etc. Overall very satisfied! For late arrivals by car, it may be better not to choose a parking Plan due to nighttime maximum parking fees being applicable instead.

  • 2.67
    mimi888

    This was my first ti...

    This was my first time staying here. After checking in, I got on the elevator and pressed the floor button, but it didn’t move. I then remembered to scan my card. At that moment, the elevator doors opened, and a female staff member kindly explained where to scan the card. However, as I was holding other amenities at that time and tried to take out my card, I accidentally dropped a cotton swab. Unfortunately, she did not pick it up for me. Additionally, when I tried to fill the bathtub with water, there was hair in it. As a result, I decided not to use the tub and only took a shower instead. I’ve stayed in Nagano every year but have never experienced something like this before.

  • 4.67
    まつゆう*

    The Hotel offers an excellent location, ensuring safety and ease of use.

    The hotel is located right in front of Nagano Station Zenkoji Exit. The room is compact but perfectly suitable for staying during travel or work. Breakfast had a decent variety, which was nice, though during a Multiple Night Stay, it felt repetitive with the same menu. Security was excellent, allowing for a safe and comfortable stay.

  • 4.20
    カジカ丸

    I had a relaxing and comfortable stay.

    It was my first stay in two years. The location is very convenient, just steps from the station, which gave me extra time for the next day's plans. At check-in, I was offered an upgrade from my initially reserved room, allowing me to relax even more comfortably.

  • 3.80
    きんとん

    Anyway, it's close to the station.

    Visible from the station platform. There are many restaurants and convenience stores nearby, making it a very convenient location. Personally, I was pleased to find hand cream among the selectable amenities.

  • 5.00
    かえさんokok

    It was very good.

  • 5.00
    まささかず

    The shampoo is good.

    I was concerned about the dirty showerhead. Everything else was good. Especially, the shampoo was excellent.

  • 5.00
    みわん1

    Just right

    I used it during a business trip. It was conveniently located near the station. I also liked that I could choose amenities according to past needs.

  • 4.00
    おまふ

    It is conveniently l...

    It is conveniently located just a short walk from the station. The Room was also easy to use. I would like to use it as a base for my travels in the future.

  • 5.00
    kelly tung

    Good

  • 5.00
    サルビアの7月

    Recommended for solo travelers as well

    I stayed here for a solo trip to visit Togakushi Shrine, Zenkoji Temple, and the Nagano City Art Museum. It was my first time coming to Nagano Station, so I was a bit anxious about the hotel's location and the distance to the bus stop, but I was relieved as soon as I arrived because it was visible from the Zenkoji Exit concourse of the station. The room had a view of the station and the mountains, allowing me to enjoy the travel atmosphere even while in the room. Although there is no large bath or hot spring, the room and linens were very clean, making it a recommended place for solo travelers. I personally felt comfortable using the disposable slippers. The plan included breakfast, and as expected from Tokyu, I felt the spirit of hospitality. The buffet was compact, typical of a business hotel, but even within that framework, they managed to offer a bit of local food and slightly better-than-usual dishes, making for a satisfying breakfast. It was also nice to be able to take coffee back to the room. They held my luggage during sightseeing, allowing me to move around freely. I would like to stay here again when visiting Nagano.

  • 3.17
    TakoZagi

    Convenient hotel

    I stayed for two nights on Thursday and Friday in September. The location is very convenient, right in front of the station, and although not directly connected, it's a pleasant walking distance to Zenkoji Temple. To alleviate the breakfast venue's congestion, they divided breakfast time into two slots and handed out breakfast tickets at check-in, which I found very effective. One concern was the very poor water flow from the shower. Since the water flow from the faucet was sufficient, it might be an issue with the individual unit, but a shower that struggles to rinse off soap lather is problematic in the summer. Additionally, if towels are not exchanged and trash is not taken out during consecutive stays unless a sign is placed on the door, this should be explained at check-in.

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