รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel JAL City Kannai Yokohama

(จังหวัดคานากาว่า/เดินจากทางออก 3 สถานี Nihon-odori (สาย Minatomirai) เพียง 2 นาที) [ทั้งหมด 170 ห้อง]
คะแนนรวม
3.94
(177)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.78
  • สิ่งอำนวยความสะดวก
    3.84
  • การบริการลูกค้า
    4.21
  • อาหาร
    4.34
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.60
  • ความพึงพอใจ
    4.05
  • 5.00
    えむママ

    This is a Hotel I’d ...

    This is a Hotel I’d like to stay at every time I visit Yokohama.<br> Since it can be fully booked, I plan ahead and adjust my schedule so I can make a Reservation early.

  • 2.40
    ほや

    I was disappointed to find a lot of black stains on the bathroom floor around the toilet.

  • 4.40
    口口口

    It was very good.

    I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

  • 2.83
    虎ノ門ヒルズ

    Great location

    Conveniently located with easy access for sightseeing to Chinatown, Osanbashi Pier, Yamashita Park, and more. Although signs of aging are noticeable throughout the Facility, it is kept clean. The free drinks are a nice touch, but it would be appreciated if at least two bottles of water were provided in the Room.

  • 2.40
    いっぴ

    An older-style building.

    First of all, the service was excellent! It wasn’t overly familiar or too cold—just the right distance—and both check-in and check-out were smooth and pleasant. The guest Room felt dated, and the lighting was limited to small lights in the bathroom, at the desk, by the entrance, and near the bed, which made it hard to adjust brightness. Also, the outlet near the bed had an exposed extension cord, giving it a bit of a “grandma’s house” vibe… I wished there were a better solution. The amenities (shampoo/conditioner, etc.) also felt like low-cost items you’d find at a public bath. These days many places offer higher-quality products, so I was glad I brought my own disposable pouches. There were no facial skincare amenities at all. There was no bottled water in the Room either—honestly, I would have preferred having a bottle in the fridge rather than relying on welcome drinks in the lounge. On the plus side, Yamashita Park is nearby for an evening walk, and convenience stores as well as Don Quijote are within walking distance, which was very convenient. Although it’s close to downtown areas, it was fairly quiet and I could rest well. I just hope only that the amenity quality improves!

  • 4.60
    むな木ぃ

    A Reunion Trip with Friends & New Memories!

    I think this Hotel is conveniently located for sightseeing in Yokohama and Kamakura!! I was able to visit Kamakura and Enoshima for the first time since 2014. Back then, I also went sightseeing around Kamakura every day from this Hotel. For dinner, I went out to restaurants in Yokohama Chinatown and the Red Brick Warehouse area. This time, I was also able to meet up with friends and enjoy food and drinks at Kawasaki Station and in Tokyo (Yaesu). Haneda Airport is also closer than you might expect.

  • 4.00
    ウィーン大好き

    The breakfast burgers are delicious.

    The breakfast burgers are delicious.

  • 4.83
    100年の森

    A reliably great stay at JAL City

    I stayed here for a concert at Yokohama Stadium. Every time, I think I could put that money toward supporting my favorite if I just went home, but the excellent value for money and outstanding hospitality keep me coming back to Hotel JAL City Yokohama Kannai. The only disappointment was that the fresh breakfast juices (orange and apple) were no longer available and had been replaced by a beverage dispenser—I really felt the impact of rising prices. The new free lounge is greatly appreciated; I used it to take a short break after the concert. I’d love to stay again if I have the chance.

  • 3.60
    旅するへんなねこ

    I am dissatisfied with the revised One Harmony membership program, which has been changed for the worse.

    The recent revision to the OneHarmony program claims, on the surface, to improve convenience for members; however, as is often the case with preferential membership schemes across both competing and unrelated industries, it appears in reality to be nothing more than a “downgrade” driven by organization-first thinking that does not align with customers’ interests. This is truly disappointing. Of course, as a for-profit company, it may be necessary—and perhaps unavoidable—to reduce costs where possible and aim to improve profitability in response to rising operating expenses caused by various price increases in recent years. That said, until now I had felt that JAL Nikko properties were more customer-oriented than Okura properties. This time, however, it seems like an enforced push of Okura’s policies resulting in a “downgrade.” I understand that this may be inevitable within a group structure, but as someone who has continued using JAL Nikko properties for many years, I cannot help but feel deeply disappointed. Previously, at JAL-affiliated Hotels, even guests who made Reservations via accommodation booking sites such as IKYU or through travel agencies were still granted applicable benefits before the revision. After the revision, however, no member privileges were provided at all—I was not even given a single bottle of water. If benefits are limited only to Reservers who book through the official website, then promoting a membership program becomes largely meaningless. Moreover—and most importantly—rates on the official website are far higher than those on accommodation booking sites. In other words, while advertising services and privileges on one hand, you effectively charge higher prices so that customers end up paying for those services and perks in another form. Under these circumstances, it would be difficult to refute criticism that this is an empty program. While I hope this “downgrade” will not lead to customers leaving, I strongly urge you not to resolve issues by shifting inconvenience onto customers. Instead, I hope the organization will continue making steady efforts and improvements and implement strategies that do not result in yet another “downgrade.”

  • 5.00
    御昇りの田舎者

    This is my third stay here.

    Because Hotel prices in central Tokyo are high, I’ve recently been staying overnight at a Hotel in Yokohama before business trips to Tokyo. Since this is for work, I choose based on price. The Room feels a bit small, but not enough to bother me. Breakfast is also more than satisfactory. It’s close to Chinatown, so I usually have Chinese food for dinner on arrival day and enjoy the Hotel buffet breakfast in the morning. Parking is available as well, which makes it a very convenient Hotel.

  • 5.00
    ＣＫＰＯＩＮＴ

    Comfortable

    It was very comfortable, with the station and Chinatown both nearby.

  • 4.00
    イタリアンローズの夜明け

    Complimentary drink service is available; the Room is stocked with powdered green tea only.

    I also stay at nearby business Accommodations, and their drink services have been improving. The powdered tea provided in the Room has never been particularly good, and it feels a bit disappointing that there is no welcome drink. The towels are also quite rough. The staff are friendly, so if you just need a place to sleep, there’s no particular problem. It’s average.

  • 2.80
    Tabitte

    Thank you for taking such good care of my family.

    My family stayed here. The front desk was busy, and there were many international guests. They were concerned about the small bathroom area and the smell of the shower curtain. They also said the air purifier in the Room had a red light on the whole time. The bed was spacious and comfortable, but it was inconvenient that there were no power outlets.

  • 5.00
    あさいるか

    It was a nice Hotel.

    We stayed for three nights while our child was taking entrance exams. The breakfast selection was excellent, and we were very satisfied. It was close to both Chinatown and the pier, and with a short walk we could also enjoy the beautiful night view of Minato Mirai. We would like to stay here again next time.

  • 5.00
    いのちゃんOK

    We had a comfortable stay.

    The breakfast was delicious. It was also great that we could choose from two types of hamburgers and have them made right in front of us. All the staff were polite and attentive.

  • 4.20
    スーパーT

    Hotel near Chinatown

    Within a 5-minute walk from Nihon-odori Station and just 3 minutes on foot to Chinatown (so you can enjoy it until late at night). About a 15-minute walk to the Motomachi Shopping Street. Yamashita Park is also within walking distance, which is convenient. The staff were polite and kind. The Room was not too small and was comfortable. There was no noise. There are two elevators, and the wait time did not feel very long. I did not have breakfast, but it was 2,800 yen. From evening until 22:00, drinks and light snacks are available at the first-floor restaurant. When I entered the Room, there was a slight sewer smell, but after turning on the air purifier, it was no longer an issue.

  • 4.80
    ガキ

    I had a very comfortable stay. Thank you very much.

  • 3.00
    一休だろう

    Business Hotel

    It's a business hotel, so expectations were low from the start. It was okay, about what you'd expect.

  • 3.50
    はな416

    Signs of aging are inevitable.

    The size of the Room was as expected, but upon closer inspection, the sofa had stains, and mold and dirt were noticeable on the toilet floor and sealant. The location of the toilet flush was also inconvenient. Noise from others coming and going could be heard late at night. The dining area was crowded, and the food was average; however, I was impressed by how efficiently the staff worked. Access to Chinatown is excellent.

  • 3.60
    hirochina

    Close to Chinatown

    I use this place every time I go to a live event. The building feels a bit old, but the interior is clean and comfortable. It's great that it's close to Chinatown and easy to access. However, it would be nice if coffee was provided in the Room. The price is reasonable, so I would like to stay here again.

  • 4.20
    murasakinodtj

    Affordable

    Affordable with no major drawbacks, offering relatively high-quality facilities and services. User-friendly.

  • 3.33
    Knaoko0724

    The Hotel staff is 5-star.

    A conveniently located hotel near Yokohama Chinatown and Yamashita Park. The front desk staff provides refreshing service, and the interior reflects JAL's signature style. The breakfast menu is creatively designed with options like hamburgers, offering a variety that appeals to all ages and tastes. It’s delicious! During our stay, there was an incident where an elderly Chinese couple repeatedly complained about seating arrangements in a high-handed manner. However, a female concierge handled the situation politely and skillfully avoided further trouble—impressive work! Lastly, the bathroom door in our room was a sliding door with its rail detached, making it impossible to open or close during the night. Please check this detail before choosing your room.

  • 4.83
    ちまき母

    I had a comfortable stay.

    It was my first time having breakfast here after using this place again after several years. The Room felt a bit small, and I was disappointed that I couldn't fully open my suitcase. However, the cleanliness was excellent, and I had a comfortable stay. Additionally, the beds were arranged in the center of the Room, creating a pathway even on the wall side bed, which made it easy to move around without concern. The breakfast staff worked efficiently despite being busy with many guests and greeted us with wonderful smiles that gave me energy for the morning. The staff made me want to stay here again when visiting Yokohama.

  • 4.33
    ブヒタ

    After work, I was ab...

    After work, I was able to relax comfortably in the Room. The shower curtain has a slight odor and could use a wash. Other than that, I had a pleasant stay. The breakfast was delicious, especially the curry.

  • 3.50
    batahurai

    Close to Chinatown

    This Business Hotel offers a Room with a sofa, making it very convenient. I was delighted to find kiwi served at breakfast. It was even peeled!

  • 4.60
    ホテルでバカンス

    Reliable comfort

    The Room was spacious enough, and I was able to relax in the bath. It rained, but it was helpful to be able to borrow an umbrella when going out for dinner. You can feel at ease staying at JAL City no matter which location you choose.

  • 2.00
    ぶんちゃんF

    Why is the bathroom door made entirely of frosted glass?

    The bathroom entrance, with a combined sink, toilet, and bathtub, has a frosted glass door. When the room lights are off, using the toilet causes light to spread throughout the room, disturbing those sleeping. It is unclear why such a design choice was made; staff should try staying in this accommodation themselves. The breakfast white rice is unappetizing. The miso soup is too salty to drink. The tamagoyaki tastes bad, and there are no traditional Japanese side dishes! This is my top choice for accommodations I would never stay at again.

  • 4.33
    マサビーニ

    The Facility felt a ...

    The Facility felt a bit old, but it was well-cleaned, and I could overlook some peeling wallpaper. The staff at the front desk and restaurant provided pleasant service, allowing me to enjoy a comfortable 2-night stay. I stayed at the JAL City Hotel in Naha City this February, and the attentive care of the staff seems to be a common trait across this hotel chain. However, it was unfortunate that the shower curtain had a slight odor.

  • 4.00
    ゲスト

    Perfect for first-time solo travelers!

    I stayed here for my first solo trip. At check-in, the staff kindly explained important points for my stay, which made me feel very reassured. I had breakfast at the hotel, which was served buffet-style. The recommended dishes included burgers, seafood bowls, and curry. I chose the seafood bowl, which required notifying the staff when being served. Although I was initially worried about finishing it in the morning, it was provided in a smaller portion that wasn’t overwhelming, allowing me to enjoy other menu items as well. As for other facilities and amenities, I didn’t feel anything was lacking. The hotel is conveniently located within walking distance of Chinatown, Yokohama Stadium, and Isezaki Mall; it's also just one station away from Red Brick Warehouse via Kannai Station. Considering its excellent location for sightseeing along with the attentive service from staff and well-equipped facilities and amenities, this hotel is a great choice even for first-time travelers looking for a comfortable stay.

  • 4.83
    まりも００７

    I made a Reservation...

    I made a Reservation for a friend visiting Japan. They stayed at several Hotels, but they said this was where they slept the best. The location was great, and they were very pleased with the delicious breakfast.

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