รีวิวและความประทับใจจากผู้เข้าพักที่ Richmond Hotel Kumamoto Shinshigai

• 4.00

  tap

  วันที่โพสต์: 22/7/2026

  First Night of Your Kumamoto Trip

  Thanks to you, we were able to start our trip in the best possible way. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 2/5/2026～
  • 2 คน 1 ห้อง
  • Double Room / Non-Smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Richmond Hotel Kumamoto Shinshigai. We are truly honored that you chose our Hotel for the important first night of your trip to Kumamoto, and we are delighted to receive your warm comment that you were able to “get off to the best start to your trip.” Encouraged by your kind words, we will continue striving to further improve our services so that all guests can relax in comfort and we can help create wonderful travel memories. If you have another opportunity to visit Kumamoto, we would be grateful if you would stay with us again. We sincerely look forward to welcoming you back. Richmond Hotel Kumamoto Shinshigai

  ดูทั้งหมด
• 4.60

  もりじりはるお

  วันที่โพสต์: 3/11/2025

  Helpful and Detailed Services

  During my long trip, I sent souvenirs and documents home, and a small Yamato Transport box was provided. It was convenient as I had a few items to send ahead. I have stayed at various hotels before, but most of the time only large boxes were available, forcing me to overpack souvenirs. This time, the perfectly sized box was very helpful. Also, thank you for smoothly arranging an early morning taxi reservation.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 30/10/2025～
  • 1 คน 1 ห้อง
  • Single / Non-smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at Richmond Hotel Kumamoto Shinshigai. We also sincerely appreciate you taking the time to share your feedback with us. From your comments, we are delighted to know that not only did you have a comfortable stay, but also that services such as the delivery box and taxi arrangements contributed to making your trip more convenient. We will continue striving to improve both our facilities and services to ensure all our guests are fully satisfied. Our entire staff looks forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  KAEDE1977

  วันที่โพสต์: 24/5/2025

  This was my first time using this service.

  It was a short stay, but thank you for your hospitality. The service, Facility, amenities, cleanliness—everything was excellent and reasonably priced. The location is right in the heart of the downtown area. I will definitely stay at Richmond Hotel Kumamoto Shinshigai again when I visit Kumamoto. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/5/2025～
  • 2 คน 1 ห้อง
  • Double Room / Smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Richmond Hotel Kumamoto Shinshigai. We also sincerely appreciate you sharing your feedback regarding your stay. We are delighted to hear that you were satisfied with your stay. Your kind words of praise mean a lot to all our staff members. Encouraged by your wonderful comment about wanting to visit us again, we will continue striving to provide a safe and comfortable experience for all our guests. We look forward to welcoming you back in the near future!

  ดูทั้งหมด
• 5.00

  水蓮妹

  วันที่โพสต์: 23/3/2025

  Conveniently located

  Very fortunate to book a budget-friendly price on IKYU and stay at the Richmond Hotel. The hotel staff were very friendly and even fulfilled requests submitted via email before arrival, which was highly satisfying. I hope to have the opportunity to stay at the Richmond Hotel again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/3/2025～
  • 1 คน 1 ห้อง
  • Single / Non-smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Richmond Hotel Kumamoto Shinshigai. We are pleased to hear that you were satisfied with your stay. If you have any questions about our facilities or nearby shops, please feel free to contact us at any time. Our staff will continue to strive to provide attentive service to all our guests. We sincerely look forward to welcoming you again in the future.

  ดูทั้งหมด

  
  
• 5.00

  水蓮妹

  วันที่โพสต์: 23/3/2025

  Convenient location

  We were fortunate to book a budget-friendly price on IKYU, which allowed us the opportunity to stay at Richmond Hotel. The hotel staff provided very friendly service and fulfilled our requests made via email before arrival, leaving us very satisfied. We hope to have the chance to stay at Richmond Hotel again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/3/2025～
  • 2 คน 1 ห้อง
  • Hollywood Twin / Non-Smoking (For 2 Guests)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Richmond Hotel Kumamoto Shinshigai. We are pleased to hear that you were satisfied with your stay. Traveling abroad can sometimes bring uncertainties, so please feel free to reach out to us anytime if you have any questions or concerns. We sincerely appreciate your continued support of Richmond Hotels. We look forward to welcoming you again when you visit Kumamoto. All our staff eagerly await your next visit!

  ดูทั้งหมด

  
  
• 4.00

  クロワッさん

  วันที่โพสต์: 8/3/2025

  First Time at Richmond

  I stayed at the Richmond Hotel, as I like Royal Host and heard it is part of the same group. Overall, it was neither outstanding nor disappointing. The calm front desk made check-in and check-out smooth. I had high expectations for breakfast, but there were only two Royal Host-style menu items. I ended up choosing one of them, the curry, which was delicious. However, I was hoping for more Royal Host menu options, so that part was a bit disappointing. The hotel is located right at the entrance of the arcade in Shinshigai, making it perfect for those with business in this area or those looking to enjoy a night out in Shinshigai.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 20/2/2025～
  • 1 คน 1 ห้อง
  • Hollywood Twin / Non-Smoking (Single Occupancy)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Richmond Hotel Kumamoto Shinshigai. We are pleased to hear that you were able to relax during your stay. Thank you also for your valuable feedback regarding breakfast. We will share it with the breakfast venue, Ineya, and use it as a reference for future improvements. We sincerely appreciate your continued support of Richmond Hotels. All our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.50

  よしまつ1234＠

  วันที่โพสต์: 30/1/2025

  First Trip to Kumamoto

  This was my first time using this Hotel. The explanation at check-in was very clear. I ended up creating a membership card. When leaving the Hotel, the staff would say "Have a nice day," and upon returning, "Welcome back." The staff's service was excellent. The Room was clean, and I enjoyed the delicious breakfast. I would like to stay at this Hotel again when traveling to Kumamoto.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 29/1/2025～
  • 2 คน 1 ห้อง
  • Hollywood Twin / Non-Smoking (2 Guests)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at Richmond Hotel Kumamoto Shinshigai. We also sincerely appreciate you taking the time to share your feedback regarding your stay. From your comments, it seems that you were able to spend your time comfortably during your stay, which brings us great relief. We are truly delighted to receive your kind words about our staff's service, the Room, and breakfast. We will continue to strive to improve both our Facility and services so that our guests can relax and enjoy their stay. We hope you will choose to stay with us again when you visit Kumamoto. All of our staff sincerely look forward to welcoming you back. Front Desk: Murakami General Manager: Yoshida

  ดูทั้งหมด
• 3.67

  サーフ部長

  วันที่โพสต์: 21/12/2024

  Thank you very much.

  Thank you to the front desk staff and the dining venue staff for your courteous service.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ4

  • 19/12/2024～
  • 1 คน 1 ห้อง
  • Corner Double / Non-smoking (Single Use)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Richmond Hotel Kumamoto Shinshigai. We appreciate your kind words regarding our staff's service. It is a great encouragement for us. We will continue to strive to ensure that our guests can use our services and facilities with peace of mind. We hope you will choose to stay with us again when you visit Kumamoto. All of our staff sincerely look forward to welcoming you back.

  ดูทั้งหมด

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