รีวิวและความประทับใจจากผู้เข้าพักที่ KAMENOI HOTEL NIKKO YUNISHIGAWA ALL-INCLUSIVE RESORT - 2หน้า

(จังหวัดโทะจิกิ/เมืองนิกโกะ) [ทั้งหมด 54 ห้อง]
คะแนนรวม
4.10
(132)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.89
  • สิ่งอำนวยความสะดวก
    4.08
  • การบริการลูกค้า
    4.33
  • อาหาร
    4.08
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.08
  • ความพึงพอใจ
    4.17
  • 5.00
    オールインクルーシブ大好き

    This was the most enjoyable Hotel I've ever stayed at.

    Upon check-in, I enjoyed beer and highballs in the lounge while savoring some snacks and relaxing at my own pace. In the evening, the lounge transformed into a calm atmosphere with jazz music playing, offering a different vibe from daytime. While unwinding with drinks, a sudden announcement signaled the start of complimentary tantanmen service, allowing me to enjoy delicious noodles for free. It was truly an indulgent and delightful stay.

  • 3.83
    一休さんjk

    I visited after seeing it on TV.

    I saw it on TV and wanted to visit. The facility has a mix of well-maintained areas and parts that seem unchanged from the past. For dinner, you can enjoy warming items like sweetfish over an irori hearth, which is fun. The venison hot pot was unique and surprisingly tasty. However, there was no sashimi or tempura, and the meat options were limited to chicken and small pork cutlets, which felt a bit lacking. Compared to a standard buffet, the variety of dishes seemed fewer. Breakfast offered various egg options where you could make your own fried eggs, which was nice. The Onsen is colorless and transparent with a gentle effect on the skin.

  • 5.00
    DeepI

    The Best All-Inclusive Hotel

    I saw on TV that it was reborn as an all-inclusive and made a reservation. It was my first time in Yunishigawa, but there were many tourist spots, making it very interesting. The hotel's exterior had a traditional charm, raising my expectations even before check-in. I often visit all-inclusive hotels because I enjoy alcohol, but this hotel exceeded others in terms of menu variety and uniqueness, offering a one-of-a-kind all-inclusive experience that left me very satisfied. The meals were not the usual buffet style but featured dishes with a local touch, which I appreciated. The robatayaki and freshly made rice balls were especially delicious. There was also a wide selection of alcoholic beverages available. The staff (especially at the restaurant) were lively and energetic; they even offered to take photos for us, which made me happy. If I stay at an all-inclusive hotel again, I would definitely choose this hotel!

  • 2.00
    シーロクサン

    It was somewhat disappointing.

    This was my first visit, but unfortunately, it turned out to be the most disappointing experience among the Ryokans I have stayed at. The most disappointing aspect was the dinner. The meal was so simple and unenjoyable that even a family restaurant would have offered better quality.

  • 4.67
    田中光夫

    Heavy Snow

    Although the weather was unfortunate, I was very satisfied. However, the bath's washing area was quite cold.

  • 3.50
    かまくらきれい

    The meals are excellent, but...

    The meals were satisfactory, and the free drinks and snacks in the lounge were a nice touch. However, the Facility is outdated, and the toilet in the Room had an unpleasant odor. Considering the price, it was acceptable, but it would be better to renovate the plumbing soon.

  • 2.83
    タビコノミE

    It was a terrible Room.

    The overall Hotel was good, and the meals were unique and enjoyable. However, Room 208 was a converted Japanese-style room with a ceiling and window area that felt uncomfortable, placing a TV in what seemed like a study alcove. It was not at all a relaxing Room. I am not sure if it was booked through IKYU.com, but it was an awful Room regardless. Additionally, even though I requested Shuttle Service 9 days in advance, it was declined due to being fully booked. I will never visit this Hotel again.

  • 4.50
    ホギコ

    During the buffet

    During the buffet, one of the female staff members left a very bad impression. It wasn't just me; others felt the same way. The other staff members were good. When I didn't know how to proceed at my first buffet, I was spoken to in a harsh tone, which was unpleasant.

  • 2.17
    はるきさらぎ

    All-inclusive is still in its early stages.

    The system changed to all-inclusive from December, and we visited during the New Year, but to be honest, is it still developing? There were various issues. First, when we arrived and entered the Room, there was a crumpled tissue... Basic cleaning. Furthermore, the meals were somewhat lacking in variety and taste. The bath was good, but there was no light on the path to the open-air bath. A stranger kindly warned us to be careful. The worst part was being made to wait 30 minutes for breakfast even though we arrived on time. Breakfast is until 9 AM, but it should be extended to 9:30 AM. That's only natural, especially when you have to leave by 10 AM. There were many other issues. If you want to be listed on IKYU, I think more effort is needed. Are you targeting customers who want to enjoy everything for free? Or those who want to enjoy a slow and peaceful time? If it's the former, there's no need to be listed on IKYU. There are no group Hotels with uniform pricing here, right?

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  • 2.17
    きんあ

    Disappointing

    Room & Amenities: There was a stink bug in the room, and although the staff took care of it, it was surprising to find one without even opening the window during this season. The child was very scared and couldn't sleep well. Customer Service: Upon arriving by car, there was no staff at the entrance, and we couldn't immediately ask where to park. When we parked in an available spot and asked, we were told it didn't matter where we parked. This was unkind to first-time guests. Even upon entering the lobby, there was no greeting, and there were only two check-in counters, resulting in a long wait. There were few carts, and despite being told by staff that they would return, none came back even after 30 minutes. Onsen & Bath: The changing area was spacious, and the lockers were large, which was good. However, there was no toilet paper in the changing room's toilet, and even after being in the bath for over an hour, it wasn't replenished. The bath temperature varied by time, and the indoor bath was very lukewarm. Even after informing the staff, it remained lukewarm. The open-air bath was much hotter. Despite being an onsen, it was not warming. It couldn't be advertised as a natural hot spring. There were only three hairdryers for the number of sinks and chairs, which was inconvenient. Facility: The lobby was clean, and the drinks and snacks were good. The pickles were delicious, but it was disappointing that they were not available after a certain time. The corridors were cold, and the fragrance of the insect repellent in the elevator was strong and unpleasant. Meals: We had high expectations from the site and advertisements, but dinner was disappointing. The robatayaki was just warmed over charcoal, and the charcoal was weak, so it didn't warm much. There were very few side dishes, and there was hardly anything to eat. Despite many families, there was little for both adults and especially children to eat. Having stayed during the previous Heike Honjin period and visited various other places, this was the most disappointing dinner. Breakfast had variety, and the yuba kenchin and eggs were delicious. However, there was still little for children. There were not enough bowls, and bread was served in small amounts, leading to unnecessary waiting time. The staff at the dining venue were young and moved briskly, which was good. Although the all-inclusive aspect was heavily advertised as a positive, the disappointing bath and dinner during a family trip made the free drinks and night soba seem insignificant, leaving a disappointing impression of the property.

  • 4.17
    Tedt

    About Irori Charcoal Grilling

    Some ingredients for dinner are provided as irori-yaki (hearth-cooked), but if you expect authentic irori-yaki, you may be disappointed. In reality, the ingredients heated elsewhere are placed in the spot for charcoal grilling, and they do not feel like they have been grilled by charcoal at all.

  • 3.67
    おいちくん

    The drink bar was very good.

    The entrance, lobby, and reception staff were clean and the sense of the fireplace and sofa was very good, so we relaxed at night. The meals were also luxurious with a wide variety and the atmosphere of the fireplace was nice. This time, we stayed in a simple Room with a mattress type as a couple, and there was a point where I felt the cleaning was somewhat lacking, as there was a disposable bag that seemed to be a forgotten item from the previous guest next to the refrigerator. Overall, since most of the guests were elderly, there was no one playing table tennis, so it would have been nice if the tickets could be exchanged for ramen.

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  • 4.33
    Alan HSU

    Alan Hsu

    The only disappointing thing is that during check-in, there was no staff at the front desk. We had to call and wait for the staff, which I think is not really appropriate for a hotel to have such terrible check-in service for customers!

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  • 5.00
    ちーば君

    The best hotel

    This time, my elderly parents stayed. Both the room and the lobby were renovated and they praised it highly for being very clean. There was plenty of food for both dinner and breakfast, and they were satisfied. We have made another reservation for November, so thank you in advance.

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