รีวิวและความประทับใจจากผู้เข้าพักที่ KAMENOI HOTEL NIKKO YUNISHIGAWA ALL-INCLUSIVE RESORT

(จังหวัดโทะจิกิ/เมืองนิกโกะ) [ทั้งหมด 54 ห้อง]
คะแนนรวม
4.05
(144)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.83
  • สิ่งอำนวยความสะดวก
    4.00
  • การบริการลูกค้า
    4.28
  • อาหาร
    4.01
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.04
  • ความพึงพอใจ
    4.10
  • 2.00
    熱海愛好家
    วันที่โพสต์: 29/10/2026

    Disappointing

    The bath design fails to make the most of Yunishigawa Onsen. The dirty rooms and musty futons show a lack of attention to the basics of a comfortable stay. Even the money spent on drinks and other offerings as an all-inclusive hotel does not make up for these two issues.

  • 2.83
    おたまちゃん2
    วันที่โพสต์: 18/10/2026

    Not great value for money.

    It was all-inclusive, but only average. I hope the food quality improves.

  • 3.00
    都会のスローライフ
    วันที่โพสต์: 9/10/2026

    It was perfectly ordinary.

    A trendy all-inclusive stay. I chose this hotel to take my elderly parents, as they wanted to eat as much of what they like as they want. The robatayaki-style hearth creates a nice atmosphere, but the food was fairly average. If there’s a hearth, I thought it would be more fun if there were more dishes that matched that style. The food and drink corner in the lounge also didn’t have enough variety to really feel “all-inclusive,” which was a bit disappointing. Maybe my expectations were too high. Overall, it was an ordinary place to stay.

  • 3.83
    温泉好き28号
    วันที่โพสต์: 4/10/2026

    The all-inclusive package was great.

    We stayed for two nights starting October 1. Here are our comments in no particular order. - Thank you for adding a complimentary crab dish because the dinner menu does not change for consecutive nights. It was delicious. - The baths were nice, but we noticed a slight chlorine smell in the open-air bath. Also, many locker keys in the changing room were left locked even though no one was using them. - We made good use of the guest lounge over all three days. The alcohol selection was great, and as an ice cream lover, I was especially happy that soft-serve is available from 3:00 PM. - The room was clean and comfortable, but there were many stink bugs outside the window, so we couldn’t open it, which was a bit disappointing. - Regarding the late-night tantanmen noodles, it was disappointing that we couldn’t choose the flavor. Since it would have been the same on both nights of our stay, we didn’t have it on the second night. - Overall, we thought it was very good. Although this isn’t really a hotel where you stay in all day, the all-inclusive offerings were substantial and reasonably priced, which we appreciated. We’ve stayed at other all-inclusive hotels that cost more than this one yet have seen their service decline over time—so we hope you will maintain your current level of service going forward.

  • 5.00
    ひみひみこ
    วันที่โพสต์: 26/9/2026

    I was very satisfied.

    We drove from the Kansai area. After getting off the expressway, we went through several tunnels and felt excited, wondering what it would be like along the way—but when we arrived, we were first surprised by the beautiful entrance. Once inside, we enjoyed the all-inclusive offerings and were truly grateful for the staff’s kind hospitality. We made wonderful memories during Silver Week.

  • 5.00
    コナンくん
    วันที่โพสต์: 17/9/2026

    Kamenoi Hotel Nikko Yunishigawa All-Inclusive Hotel

    This was my first stay, and it was excellent! The atmosphere inside the property was calm, and I was able to relax and take my time. Since it’s all-inclusive, I really appreciated being able to enjoy the Hotel stay itself, including meals and drinks. The food was delicious, the Onsen was wonderful, and I could unwind and forget about everyday fatigue. The staff were also very courteous, and overall I was extremely satisfied. The surrounding nature is beautiful as well, and I enjoyed the atmosphere of Nikko and Yunishigawa. I’d love to stay again when I want a relaxing trip!

  • 2.50
    ひばぱぱ
    วันที่โพสต์: 16/8/2026

    Not recommended at the current price range.

    The room was not cleaned at all. Whether they are understaffed or their cleaning standards are unclear, the cleaning is simply not thorough. It was the high season and it cost about 30,000 yen per person, but I absolutely do not recommend it. I couldn’t find any suggestion box for the management company either; rather than the Hotel staff, the operator’s overall operations are far too poor. I hope someone contacts me after seeing this post.

  • 4.83
    ふんふん
    วันที่โพสต์: 23/7/2026

    Satisfying for adults

    I was pleasantly surprised by how excellent the all-inclusive offering was. The dining was also very satisfying—not a typical buffet, but with options like robatayaki. The Onsen is clear and colorless, but it leaves your skin feeling silky smooth. The only disappointment was that the loungewear pants were far too large. They can be adjusted with a drawstring, but I wish there had been a bit more variety in sizes.

  • 3.50
    まさじぃ
    วันที่โพสต์: 15/7/2026

    For a family of four.

    I visited with high expectations after watching videos from recent guests showcasing the Hotel’s atmosphere and meals. As an all-inclusive stay, the spacious lobby and overall ambiance were very nice. The Room was clean, and the bath was wonderful—truly excellent. However, dinner was disappointing. I had been looking forward to the irori-style meal, but since it was July and likely hot, the irori in front of our seats was closed, and we were told to take food from where it was being grilled live instead. On top of that, there were few options, and I wouldn’t say it tasted very good. There were also fewer dishes than what I saw in the videos, which was very disappointing. In my opinion, breakfast was better. There were plenty of activities, and we enjoyed many of them. We wanted to do fireworks at night, but the front desk staff’s response was terrible. I don’t think I would return.

  • 4.50
    Zuko
    วันที่โพสต์: 9/7/2026

    First Impressions of the All-Inclusive Experience

    For my husband’s 67th birthday, we visited Yunishigawa Onsen for the first time and enjoyed our first all-inclusive experience. When I mentioned in a comment that it was a birthday celebration trip, the staff brought sweets toward the end of dinner. We were truly touched. Thank you very much. The Hotel was extremely well cleaned. When you enter, there is a forest right in front of you, and at the counter there are nuts, snacks, plastic cups, alcohol, and more. Since we don’t usually drink during the day, it felt more like a café for us. The Heike settlement and suspension bridge are nearby, so we enjoyed a relaxing walk. The staff were also very pleasant. The foreign staff in charge of the restaurant and late-night snacks were well trained as well. We stay at Onsen Hotels about 6–7 times a year; although the guest rooms feel old, this place had the best cleanliness by far. The Onsen and breakfast felt even better than the day before. Thank you very much.

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  • 4.17
    ばるびん
    วันที่โพสต์: 30/6/2026

    Perfect for a trip with friends

    There were plenty of activities, and the food was delicious. The bath and sauna were more ordinary than I expected.

  • 4.00
    ぱりっちょ555
    วันที่โพสต์: 9/6/2026

    Thank you for your kind and helpful support.

    This was my first time staying here. After checking in and entering the Room, something felt off—I realized it was different from the Room I had reserved. When I asked at the front desk, they explained that there are Rooms of the same size but with different layouts than shown in the photos, and this time I happened to be assigned one of those. However, there was one aspect I simply could not accept, and when I consulted them, they kindly addressed it. I truly appreciate their help. I have stayed at another Kamenoi Hotel before as well, and their response to issues is excellent (in that case, heavy snowfall left us unable to go anywhere). Because this Hotel is located quite deep in a remote area, getting there takes some effort, but I would like to stay again if I have the chance.

  • 4.17
    okcha
    วันที่โพสต์: 16/5/2026

    Excellent value for money. A highly recommended Ryokan.

  • 2.00
    くんちゃんのママ
    วันที่โพสต์: 29/4/2026

    The facilities are outdated.

    The in-room facilities are outdated. Perhaps Kamenoi Hotel acquired the original hotel, but there are no accessible power outlets for charging a phone. There is an electric kettle and a hair dryer, but there is no outlet to plug them in, so they cannot be used. I tried using the extension cord provided, but it did not supply power. When I drained the water from the unit bath, it overflowed onto the bathroom floor, so I called the staff. The staff member responded quickly and cleaned it up with bath towels. I booked this place because I was drawn to the Kamenoi name, so I was disappointed.

  • 4.33
    カッター ワン
    วันที่โพสต์: 14/2/2026

    Excellent service

    I stayed during the Kamakura Festival. The road conditions were better than I expected. Since it was a holiday stay, there were five groups ahead of us at check-in. The Onsen boiled-egg service is a nice touch. The all-you-can-drink from arrival was excellent. For the Satoyama dinner, the charcoal heat wasn’t strong enough, so it didn’t get piping hot—unfortunately. Breakfast was very good. This is a Hotel with great value for money.

  • 4.67
    舞茸男
    วันที่โพสต์: 11/2/2026

    I’d love to stay here again.

    The Kamakura Festival. An excellent location, just a 2-minute walk from Heike no Sato. The Room was clean, and the Onsen was wonderful. The food was delicious with plenty of choices, making it a great trip. Next time, in summer!

  • 4.33
    nacchi7
    วันที่โพสต์: 11/2/2026

    At long last, to the Kamakura Festival

    We stayed at this Hotel for our long-awaited visit to the Kamakura Festival. The lounge was very satisfying, with drinks, snacks, and even soft-serve ice cream. However, after returning from the festival, we had some drinks in the lounge, but there was a wood-burning stove in one corner and the sofas around it were always in use, so we couldn’t sit there. In other areas, cold air came in every time the entrance door opened and it was chilly (since many guests were coming back from the festival, the door opened frequently). I wanted to enjoy more time in the lounge, but we ended up going back to our Room, which was disappointing. For dinner, it took a while for the hot pot over the irori hearth to heat through. When we spoke to a staff member, they simmered it for us in the back. We tried to be careful with dishes like hot pot and skewers cooked over the irori hearth as well, but we took too much and got very full, so we couldn’t eat the tantanmen. Breakfast was delicious—we could compare different eggs. I usually have bread for breakfast, but this time I had egg over rice. That said, I can’t eat a lot, so my husband and I shared two different types of eggs by splitting them in half. The dining staff were cheerful and attentive, which was great. This Hotel is very convenient because you can walk to the Kamakura Festival venue.

  • 2.83
    りかりり
    วันที่โพสต์: 7/1/2026

    Winter vacation with the family

    There was only a little snow left, but the kids had a great time playing in the snow, roasting marshmallows, playing with the toys in the lounge, and enjoying some snacks. You can make hot pot for dinner; for our family, it was wonderful to be able to cook just udon for the children and serve them something warm.

  • 5.00
    ぼのぼのロベルト
    วันที่โพสต์: 15/12/2025

    Everything you could possibly need is taken care of.

    Everything—meals, hot springs, rooms, and facilities—was excellent. It wasn’t overly crowded, and we could enjoy table tennis and darts. The all-you-can-drink option was the icing on the cake.

  • 5.00
    橘高キャロルさん
    วันที่โพสต์: 5/11/2025

    The Best Accommodation

    This was the best Hotel I have ever stayed at. The cleanliness of the Hotel was excellent, and everything from the staff to the service was truly outstanding. Delicious food, great drinks, and enjoyable activities. You can't go wrong staying at this Hotel—you'll understand once you stay here. Seeing the smiles of other guests shows that everyone is having a great time. Thank you, Kamenoi. I would love to visit again!

  • 2.83
    ホテルランダムウォーカー
    วันที่โพสต์: 5/11/2025

    There are many stink bugs and ladybugs.

    I stayed during the autumn foliage season in November. The good points were the delicious meals, with each small dish being very tasty. I was very satisfied. However, there were ladybugs and stink bugs in the room, and when I asked about it, I was told they were swarming. I would appreciate measures to prevent them from entering the room. It made it difficult to relax. Additionally, the Onsen pump malfunctioned this time, which left a somewhat disappointing impression.

  • 4.00
    miyachan54
    วันที่โพสต์: 15/10/2025

    A Long-Awaited Trip

    I had a relaxing stay. Overall, I was satisfied, but there were some insects in the Room, and it would have been nice to have a separate brush and towels for use in the bathroom provided in the Room.

  • 2.83
    火拳のエース
    วันที่โพสต์: 20/9/2025

    We had a great time.

    The meals and alcoholic beverages are excellent, but the accommodation is too old. The washroom was even repaired with duct tape. It's disappointing that the all-inclusive package does not include renovations to the accommodation.

  • 4.83
    ひろひろともこう
    วันที่โพสต์: 8/9/2025

    All-inclusive is great.

    This was my first stay at an all-inclusive hotel. Since everything is included in the price, there were almost no additional charges, making it hassle-free. The meals were delicious. As it featured local mountain cuisine, I understand the limited seafood options, but having sushi would have been even better. The onsen egg was a great idea; however, I couldn't eat it as I'm not fond of raw or soft-boiled eggs. The bath experience was relaxing and peaceful, likely because we chose a good time to visit when it wasn't crowded. My husband and son mentioned that they could see a beautiful moon from the men's bath, but unfortunately, trees obstructed the view from the women's bath. Our entire family agrees that this hotel was excellent. We would love to stay here again!

  • 5.00
    ラッキー紳
    วันที่โพสต์: 27/8/2025

    Thank you for the wonderful time.

    Perfect service for alcohol enthusiasts!

  • 5.00
    田中光夫
    วันที่โพสต์: 9/8/2025

    This year, the third time.

    This was our third visit following March and May. The meals are always thoughtfully prepared, and we are very satisfied. We look forward to visiting again.

  • 3.17
    わださんだよ
    วันที่โพสต์: 8/8/2025

    Moderate

    No staff came out when we parked the car, and there was no word after check-out. The service at some Business Hotels might be better. It seems that the level of customer service depends on the staff member. We stayed in a Room on the second floor, but the hallway had an unpleasant smell. My son kept saying it smelled bad and wanted to get into the Room quickly. The Room itself was spacious and comfortable. There were table tennis tables and darts available, which we enjoyed.

  • 4.50
    チャロボパパ
    วันที่โพสต์: 4/8/2025

    The staff's service ...

    The staff's service was excellent and very pleasant. However, it was unfortunate that the Room's interior was slightly worn, and the view outside included noticeable waste. That said, considering the price, the service and meal quality were satisfactory. The bath was spacious with wonderful hot water. I would love to visit again. Thank you!

  • 4.33
    三太郎2025
    วันที่โพสต์: 4/8/2025

    Great value for money!

    For those who enjoy alcohol, the all-inclusive option was fantastic. Despite the very hot day, I was able to enjoy a cold beer right after checking in. The buffet-style meals were satisfying for the price. The carp sashimi with vinegar miso sauce was delicious, and I could also indulge in plenty of sake and whiskey here. The leek dumplings at breakfast were something I had never tried before and were incredibly tasty—I ate two of them. As for improvements, water that seemed to be from an air conditioner dripped down onto the bench in the open-air bath area.

  • 4.00
    チャリうめさん
    วันที่โพสต์: 16/7/2025

    Thank you for the meal!

    Stayed for one night after a round of golf on an unstable weather day. Arrived before check-in but was able to relax in a calm lounge with sparkling wine while waiting. The Onsen had a roof over the open-air bath, so it was fine even in the rain. Dinner was enjoyed around a charcoal grill with sake. The salmon roe rice ball at the end was so delicious that I couldn't resist having seconds. For breakfast, I enjoyed tasting different premium raw eggs and the flavorful rolled omelet. Thank you for the wonderful hospitality!

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