รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Sanrakuso

Room with Open-Air Bath and Bed

This was our second time staying in a room with an open-air bath, but this time the room was smaller and disappointing compared to last time. We asked over the phone if there was a pool, and were told "yes," but it turned out to be for children. Since we provided our name during the reservation, it should have been clear whether we had children or not—this seems like negligence. The bathroom mirror was dirty, making us feel as though someone had just used it, which ruined the experience. Dinner was not tasty at all; the sashimi was especially terrible. When I made the reservation, it mentioned something about "the best cuisine for your 70th anniversary," but if this is what they mean by that, I wonder how their regular meals are. Three years ago when we stayed here during COVID-19 times, dinner exceeded expectations and left us very satisfied. This time we were hoping for a similar experience but were deeply disappointed—the sashimi didn’t even seem fresh. Breakfast was a buffet with limited options; even worse, the rice wasn’t Japanese rice but imported rice instead. Overall expectations were high because of our previous visit’s positive experience—but this stay turned out to be terrible in every aspect. Every year my spouse and I travel nearby for an overnight stay; last year we stayed at Bay Koganoi where food wasn’t great either and overpriced wine without a sommelier’s recommendation left us unimpressed (we used to run a liquor store). We’re considering where to go next year—but most likely won’t return here again. For 70,000 yen for two people—it just wasn’t worth it!