รีวิวและความประทับใจจากผู้เข้าพักที่ Soratomo-ri of Higashidogo

(จังหวัดเอฮิเมะ/ฮิงาชิโดโกะ) [ทั้งหมด 30 ห้อง]
คะแนนรวม
4.16
(60)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.02
  • สิ่งอำนวยความสะดวก
    4.05
  • การบริการลูกค้า
    4.10
  • อาหาร
    4.13
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.53
  • ความพึงพอใจ
    4.10
1.50
39にぃさん

There is an issue.

I stayed during the New Year holiday. The cost was over 30,000 yen per person. I would like the Hotel details to be displayed accurately. It is a casual type Hotel combined with a spa (health center). It seems to be frequently used like a capsule Hotel. Although it was labeled as a Deluxe Room, it was very old; the floor was peeling, wallpaper coming off, and there was an odor of sewage due to old plumbing. Security measures were nonexistent as spa users could freely enter. The interior fixtures had an outdated Showa-era feel, cleaning was not properly done, and the bathtub lacked maintenance. When I called the front desk, they seemed busy handling spa reception and took time to answer calls. Staff members passing by did not greet guests at all. The dining area felt extremely cold as it only had partitioned spaces in a hall; all dishes were cold and appeared pre-prepared. Recent Reviews seem highly rated but older ones are quite poor—making me suspicious that positive Reviews might have been manipulated or written by staff themselves. This is my first time using IKYU.com and I feel deceived by photos on their site. Perhaps Superior or Comfort types of Rooms are clean, but this Hotel charges high prices despite being business-oriented. Unfortunately, my New Year stay turned out very disappointing—it wasn’t even worth taking pictures of anything here!

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า2
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ2
  • 3/1/2026~
  • 3 คน 1 ห้อง
  • [Deluxe] With Onsen Open-Air Bath
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying with us. We sincerely apologize for any aspects that did not meet your expectations. Thank you for your valuable feedback. Our entire staff will strive to make improvements and ensure a more satisfying experience in the future.

ดูรีวิวทั้งหมดของSoratomo-ri of Higashidogo